Legendary Founders Pack 2015

[Vindictus]

As the Subject states I bought that founder pack , back in 2015.
Is there no way to use it now?
When I started playing a week or so ago, I had to start from scratch as I saw no option to use it.
I believe the Founders Pack might be from the Albion Website and not Steam, but not sure.

[AO_SiriusLi]

Hello,

Founder Packs from 2015 can only be used on the Albion Americas server and cannot be claimed on the Albion Europe or Albion Asia servers.
However, once vanity items from the pack are unlocked, they will be available for all characters on all servers.

[Vindictus]

Both Steam Albion and the non-Steam Albion clients?

[Flarelight]

Originally posted by Vindictus:

As the Subject states I bought that founder pack , back in 2015.
Is there no way to use it now?
When I started playing a week or so ago, I had to start from scratch as I saw no option to use it.
I believe the Founders Pack might be from the Albion Website and not Steam, but not sure.

Since you purchased a Founder's Pack in 2015, make sure you're logging in using the correct email address on the native client. Also, log in on the Albion Online website: Albion Online Home page [albiononline.com] and check your transaction history. You'll see if that account contains the Founder's Pack.

[Vindictus]

Originally posted by Flarelight:

Originally posted by Vindictus:

As the Subject states I bought that founder pack , back in 2015.
Is there no way to use it now?
When I started playing a week or so ago, I had to start from scratch as I saw no option to use it.
I believe the Founders Pack might be from the Albion Website and not Steam, but not sure.

Since you purchased a Founder's Pack in 2015, make sure you're logging in using the correct email address on the native client. Also, log in on the Albion Online website: Albion Online Home page [albiononline.com] and check your transaction history. You'll see if that account contains the Founder's Pack.

It sure does, just no way to access it.

[Flarelight]

Originally posted by Vindictus:

Originally posted by Flarelight:

Since you purchased a Founder's Pack in 2015, make sure you're logging in using the correct email address on the native client. Also, log in on the Albion Online website: Albion Online Home page [albiononline.com] and check your transaction history. You'll see if that account contains the Founder's Pack.

It sure does, just no way to access it.

Heya, if you can't access that account email [e-mail] or create a ticket: Customer Support [albiononline.com]

[Vindictus]

Will do thanks!