Albion Online

Albion Online

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Boss Babi Aug 6, 2020 @ 7:31am
Connection issues
why i disconnect every 4-5mins, i tried to check on speedtest.com my connection seems perfect.
it also happened to me.
1.- Enter the portal
2.- Loading
3.- Spawns
4.- I move and get roll backed to the same place
5.- Disconnect after few seconds
6.- Someone is currently logged message
7.- Failed to connect to server message
8.- Reconnects

any idea to fix this?
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Showing 1-15 of 16 comments
ERROR1018 Aug 8, 2020 @ 10:59pm 
Your network connection sucks.

Talk to your ISP.
BukaTV Aug 10, 2020 @ 8:11pm 
Originally posted by ERROR1018:
Your network connection sucks.

Talk to your ISP.

Wrongo, this is a server issue with regards to ping and packet loss based on the server load not able to accommodate the new influx of players into the game. I can tell you for certain DO NOT logout inside any major city as you may not be able to log back into until after server restarts. It is just that congested inside cities now.

Articles about packet loss problems were pinned from a year ago and they are having similar problems as new players are now joining. So disingenuous when someone asks for help and some clown blames the player instead of actually RESEARCHING the issue and giving a potential solution to the problem.

If you do not know any helpful solution @Error1018 then keep your silly posts to yourself toxic one. =P

They had similar problems over 1 year ago and had to "HARDWARE RESTRUCTURING" to fix it (i.e. SERVER-side problem not client-side problem).

Cluster Queue
https://forum.albiononline.com/index.php/Thread/130821-Cluster-Queue/

[Announcement] Update about server issues & Upfront Notice on Possible Queues
https://steamcommunity.com/app/761890/discussions/4/3726075043719050914/

[Announcement] Regarding Server Performance & Queue
https://steamcommunity.com/app/761890/discussions/4/3726075043715401251/
Last edited by BukaTV; Aug 10, 2020 @ 8:15pm
ERROR1018 Aug 11, 2020 @ 3:12pm 
Do you have any non-4-month-old posts that might point to OP's actual issue?

Also, how "wrongo" can it be when literally 0% of my 100+ ingame friends are not experiencing this problem at all? Wouldn't server issues affect people living in Martlock/Thetford/Bridgewatch/Caerleon/Lymhurst/Fort Sterling/Merlyn's Rest?

p.s. you don't because the server is fine
Last edited by ERROR1018; Aug 11, 2020 @ 3:13pm
TalakoCA Aug 11, 2020 @ 3:47pm 
tl;dr= Sorry for all the jargon with network stuff that you might or might not understand.

It could be a firewall, anti-virus, or router(Wired or Wireless/Wifi) issue since from #4 that usually happen due to lag but if your internet speed is correct and able to connect to those speed test server location.

First I would suggest going into firewall and anti-virus and create an exception to not scan those files whenever they are called into process(other MMO/online game forum would suggest turning them off while you game but that's crazy) since if your firewall or anti-virus is set on high alert it might do a 3 or 4 scan before allow it to communicate with the game server. Slower communication between client and server might trigger a disconnect(timed out) since the server might think you are trying to cause a simple exploit(rubber banding).

Second, if that doesn't work it could be local router(different ruleset on router, not all the same). There might be an option with router ruleset to determine who gets the priority on your local network if you are sharing with other devices. There is also type of application that also get priority so you might have to look into those setting.
Originally posted by ERROR1018:
Do you have any non-4-month-old posts that might point to OP's actual issue?

Also, how "wrongo" can it be when literally 0% of my 100+ ingame friends are not experiencing this problem at all? Wouldn't server issues affect people living in Martlock/Thetford/Bridgewatch/Caerleon/Lymhurst/Fort Sterling/Merlyn's Rest?

p.s. you don't because the server is fine

https://forum.albiononline.com/index.php/Thread/134174-Inconsistent-Server-Lag-Issues-CGvG/?postID=1057241#post1057241


But you know, AO Staff dont care to reply. People complaining. No cares given.


I7 9700K @ 5Ghz
GTX 1080ti
16GB Ram
Installed on m2 drive.(evo 970 plus)

350mbps down
20mbps up
50 ping in game.

https://www.speedtest.net/result/9901524539

Random DCs in 1 out of 4 dungeons,

Connected to the moden directly, 2 feet awat with a cat5 ethernet. Tested a new cat6 ethernet same issue.

Clean Windows 10 OS with all drivers updated.

No other game is kicking me.

Conclusion-Its a server issue. Not a ME issue. What else would you like me to provide you with?


Where is Albion Online server?
Washington DC
Where is the Albion Online server located? The server is located in Washington DC, USA. This server location was chosen in such a way that players from America, Europe and also Russia will have a decent ping.


https://www.speedtest.net/result/9901537839

Didnt see one for DC, so I picked NY

https://www.meter.net/ping-test/202032-17249-0012.html


So please, tell me what is wrong with my pc?


I also dont use any 3rd party anti virus, just the default windows defender and my firewall isnt blocking the game.
Last edited by RTX 5080 FE(Mr Happy); Aug 12, 2020 @ 5:50am
KnottyBoy Aug 12, 2020 @ 5:55am 
Server is down
TwistedGlasses Aug 12, 2020 @ 6:01am 
Yep, server is down.
Originally posted by KnottyBoy:
Server is down



Originally posted by TwistedGlasses:
Yep, server is down.


we are not talking about the maintenance right now. We are talking about actual connection issues that kick you from the game for a second then reconnects you.
TwistedGlasses Aug 12, 2020 @ 6:31am 
Originally posted by Toothless Raider:

we are not talking about the maintenance right now. We are talking about actual connection issues that kick you from the game for a second then reconnects you.

Never happened to me, I don't think it is a hardware problem but here's my specs list:

i5 4210U
840M 2GB
6GB Ram DDR3
Installed on SSD

windows 10 latest updates
GPU driver is an old one from 2017 i or 2018 I think.

500mbps down
100mbps up
125-130 ping in game.
wireless connection

6-7 years old acer laptop and I'm playing fine.
Originally posted by TwistedGlasses:
Originally posted by Toothless Raider:

we are not talking about the maintenance right now. We are talking about actual connection issues that kick you from the game for a second then reconnects you.

Never happened to me, I don't think it is a hardware problem but here's my specs list:

i5 4210U
840M 2GB
6GB Ram DDR3
Installed on SSD

windows 10 latest updates
GPU driver is an old one from 2017 i or 2018 I think.

500mbps down
100mbps up
125-130 ping in game.
wireless connection

6-7 years old acer laptop and I'm playing fine.


Yeah its random and happens randomly, some of my guild members have no issues at all, but 2 or 3 of us do, so not sure. Maybe the server hiccups or something.
TalakoCA Aug 12, 2020 @ 10:59am 
Originally posted by Toothless Raider:
Originally posted by TwistedGlasses:

Never happened to me, I don't think it is a hardware problem but here's my specs list:

i5 4210U
840M 2GB
6GB Ram DDR3
Installed on SSD

windows 10 latest updates
GPU driver is an old one from 2017 i or 2018 I think.

500mbps down
100mbps up
125-130 ping in game.
wireless connection

6-7 years old acer laptop and I'm playing fine.


Yeah its random and happens randomly, some of my guild members have no issues at all, but 2 or 3 of us do, so not sure. Maybe the server hiccups or something.

Just did 3 or 4 Tier6 Royal Expedition, all went smooth no1 or myself dc, very minor rubber banding during the final run on other people or maybe it just the blink move on cloth shoes.

Hardware spec(if it matters):
Will update later just know its a 10-13+ yr comp. My MOBO doesnt support Win10, Im running this game off Linux Ubuntu 18.04

i5 661
RX 550 2GB
12GB RAM DDR3
Installed on SATA HDD
Linux Ubuntu 18.04 latest stable
GPU Driver is not from AMD but using the Ubuntu repository(latest stable)

90Mbps down
5Mbps up
90-100ping in-game
wired connection
Last edited by TalakoCA; Aug 12, 2020 @ 11:51am
Originally posted by IDGAFudge:
Originally posted by Toothless Raider:


Yeah its random and happens randomly, some of my guild members have no issues at all, but 2 or 3 of us do, so not sure. Maybe the server hiccups or something.

Just did 3 or 4 Tier6 Royal Expedition, all went smooth no1 or myself dc, very minor rubber banding during the final run on other people or maybe it just the blink move on cloth shoes.

Hardware spec(if it matters):
Will update later just know its a 10-13+ yr comp. My MOBO doesnt support Win10, Im running this game off Linux Ubuntu 18.04

i5 661
RX 550 2GB
12GB RAM DDR3
Installed on SATA HDD
Linux Ubuntu 18.04 latest stable
GPU Driver is not from AMD but using the Ubuntu repository(latest stable)

90Mbps down
5Mbps up
90-100ping in-game
wired connection


Like I said, its random, I just played since the server came up and no issues at all. Next time it happens to me, ill have shadowplay to clip it though.
https://www.youtube.com/watch?v=3oS-_f04XUM

https://www.youtube.com/watch?v=yjuQnTLcr00


Here are 2 examples of the DC bug. Happens in cities and in dungeons, usually at night.
FLEURDELYS XIII Jun 20, 2023 @ 6:00am 
Re-Opening Thread - Still an issue, this issue has now branched off to disconnecting the entire PC from the network (Even with an ethernet cord).
Originally posted by FLEURDELYS XIII:
Re-Opening Thread - Still an issue, this issue has now branched off to disconnecting the entire PC from the network (Even with an ethernet cord).


Sadly they never fixed the issue for me. I fixed the issue-by uninstalling and never playing again. I hope you can find an actual fix, but as you can see from all the developer replies to this thread, they care alot.
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Date Posted: Aug 6, 2020 @ 7:31am
Posts: 16