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Sorry to hear you're having this issue.
Can you please confirm whether Onkel Horten's suggestion has fixed the issue at all?
Get back to us when you can.
Regards,
Team17 Support
I found out that the course of the problem ist that there are different types of ash produced by different Bones. So if your Arcane starts producing with lets say Ash made of Demon bones, but you just have one of that type and plenty of others, it will not mix the Ashes, it wants 2 Demon Bone Ashes. You can work around it without scraping. Select in the producing screen wich ash to take, there you can see the amount of ashes and set it to the one with the most ash. This problem ist not only in the Arcane, but in more Workshops. For example the jeweler. If you have 2 rubys and 3 others, he will get stuck trying to produce rubys instead of switching to other types that you have plenty.
Love your game and the support is top. Keep it up guys. I will keep reporting my observations ;)
Confirmed, this is exactly what i am experiencing with Bone ash. The workaround you mention work for me. Though it is still an inconvenience, i am fully confident that the devs will fix it.
Sorry to hear you're having this issue.
We've passed this across to the team for further investigation.
Apologies for any inconvenience this may cause and thank you for your support and all of the information provided!
Regards,
Team17 Support