No physical devices what can run Vulkan

[Adziettar]

HI, i have a problem.

When i try to run the game on my laptop, its give me error "Vulkan is avaliable, but no physical devices can be found."

Updated the driver, as the error advised, but it did not help

AMD® Ryzen™ 7 3750H
NVIDIA® GeForce® RTX 2060 6GB GDDR6

[fredrikz]

Hmm, did you reboot your computer afterwards? This error is really pointing to that the drivers are out-of-date, or a faulty driver installation, as the 2060 series definitely support Vulkan.

How did you update your driver? Through Windows or Nvidias program? You need to use Nvidias program to get the latest drivers.

[Adziettar]

I updated it in GeForce Experience
Rebooting did not help

[fredrikz]

Hmm, that's not good.

Can you run the tool at https://vulkan.gpuinfo.org/download.php ? It's like DxDiag, but for Vulkan.

If you don't get any device(s) listed in that, then something is wrong with the driver installation.

[Adziettar]

Yes, it says that it can’t find the vulcan’s devices.
I'll go look for the problem

Thanks for the quick and good support!

[NecroPotato]

I am having the same issue. On my laptop I have an integrated with AMD Vega 8 graphics. You know great for spreadsheets and browsing. I also have a dedicated Nvidia GTX 1650. I think the game is trying to launch on the AMD chipset rather than my Nvidia.

I have seen with with many other games (usually with Vulkan)

Any suggestions? My desktop machine has integrated intel and dedicated Nvidia RTX 2080 and it runs if fine. Could it be the AMD integrated chipset on laptop? I'd be curious to know if the other people having issues have the AMD set?

[Arkwright]

Experiencing the same issue. I have an Asus laptop with an AMD Ryzen 7 processor with integrated Radeon RX Vega 10 Mobile gfx as well as a dedicated GeForce GTX 1660 Ti.

[Arkwright]

Update: I updated the drivers for the integrated graphics package (through device manager -> display adapters) and that seems to have fixed it.

Restarted my PC and it went back to not working, but then it turns out straight-up disabling the integrated graphics adaptor fixes the issue. Obviously that's not ideal.

[Team17_Assistance]

Greetings all,

Considering that you have an integrated graphics card, let's try to force the game to go through your NVidia card:

Right-click anywhere on the desktop, and then select Display settings. In the right panel, scroll down to look for and click on Graphics settings. Under Choose and app to set preference, select Classic app and click on Browse. Then, browse to the game exe file to force to use a GPU.

Regards,

Team17 Support

[DrakeFS]

Originally posted by Team17_Assistance:

Greetings all,

Considering that you have an integrated graphics card, let's try to force the game to go through your NVidia card:

Right-click anywhere on the desktop, and then select Display settings. In the right panel, scroll down to look for and click on Graphics settings. Under Choose and app to set preference, select Classic app and click on Browse. Then, browse to the game exe file to force to use a GPU.

Regards,

Team17 Support

This did not work.

The iGPU (Ryzen 7 3750H) Vega 10 and the GPU (1660 TI Max Q) in my laptop both support Vulkan. I would assume that this is an issue with nVidia Optimus and Vulkan. If I try the Vulkan tool, I get the error "No Vulkan device found". If I disable the iGPU display adapter, the Vulkan tool shows my 1660 TI, if I re-enable it it shows my Vega 10. It will not show both devices (I can not select between the iGPU or GPU with both enabled) at the same time though.

[The answer is the question]

If anyone needs to roll back their driver here's the tool to do it
https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

[NecroPotato]

Forcing the driver through your technique caused it to almost launch. It started to launch then nothing. No error, but the task manager shows the exe just terminates with no error.

++EDITED**
Ok I was trying to update my system amd drivers with asus's app. I have now used the offical AMD auto-detect app and updated the iGPU through it. Works fine now. I would recommend anyone with AMD iGPU go to AMD and download and update from there.

Love the game, glad I got it to work on my laptop. Hope everyone else finds a solution.

[Team17_Assist]

Hi NecroticPotato,

Thank you for sharing that information with us.

If anyone is having an issue and has an AMD card, please use the following:

1. Go to this page[support.amd.com]
   
2. Install ‘AMD Driver Autodetect’ application.
   
3. Select yes on to allow the application to run if the prompt appears.
   
4. Select ‘Download Now’ and follow the steps to install the driver.
   
5. Restart your computer, if necessary after the installation of drivers.

Then make sure that you use this software to update your drivers.

We hope this helps!

Regards,
Team17 Support.

[пт на нежность]

Originally posted by Team17_Assist:

Hi NecroticPotato,

Thank you for sharing that information with us.

If anyone is having an issue and has an AMD card, please use the following:

1. Go to this page[support.amd.com]
   
2. Install ‘AMD Driver Autodetect’ application.
   
3. Select yes on to allow the application to run if the prompt appears.
   
4. Select ‘Download Now’ and follow the steps to install the driver.
   
5. Restart your computer, if necessary after the installation of drivers.

Then make sure that you use this software to update your drivers.

We hope this helps!

Regards,
Team17 Support.

У меня ноутбук Asus с процессором AMD Ryzen 7 со встроенным Radeon RX Vega 10, а также выделенная GeForce GTX 1660 Ti. Сейчас скачал и установил, что вы посоветовали. Игра начала запускаться, но сейчас выдаёт сообщение при запуске, что у меня: "The graphics card reports that it has 128MB of VRAM. The minimum required VRAM is 1950MB". Что с этим можно сделать? Как перенастроить на карту от GeForce GTX 1660 Ti?

[Dadcon]

I'm having a similar issue with my laptop crashing from graphical failures on the lowest settings even though my driver are up to date and all. It could be because my laptop is basically a potato, but it's confusing how I can play Satisfactory, M&B Bannerlord, and just a whole mess of more graphically intense games on it and not Hammerting. I'm in no way well versed with computer specs and how graphics cards across manufacturers and product lines compare, but this laptop is also only like 2 years old.

My GPU is an Intel HD Graphics 620 which I understand isn't spectacular, but I should be able to run a 2D game on low settings without constant crashes.

[TBVRaggaFox]

I have the same Problem. ASUS TUF FX505DV with onboad Vega10 and RXT 2060. The only way to solve this is to go to your device manager and deactivate your AMD Radeon graphics card and reactivate it. This works fine for me, but you must do this every time you reboot your windows (Works also for other vulkan based games).
Hope this will help you guys :)