Shadow of the Tomb Raider

Shadow of the Tomb Raider

View Stats:
Spudvivi Sep 18, 2018 @ 3:39pm
Transient heap allocating.
Hey all,
I'm 18 hours into the game, had no issues at all so far until now. Running on a new rig I built a few days back so hardware isn't an issue. Does anyone know what "Out of transient heap space allocating" is?
I can play for about 5 mins before I crash with this error.
< >
Showing 1-15 of 41 comments
NeXuS23 Sep 18, 2018 @ 4:46pm 
Sounds like there could be an memory leak somewhere, because heap memory is not managed by windows but by the apps itself, the devs are responsible to allocate and free it and if they fail to do this somewhere then there is a memory leak. And memory leaks can then cause out of memory errors like this over time or immediately.

Another possibility, because heap memory is not properly managed and prone to fragmentation, is that the memory has become too fragmented over time as they allocated and freed blocks of heap memory and the allocation of a large enough block failed.
Celebane Sep 18, 2018 @ 5:06pm 
Also make sure you're using a pagefile and giving it enough room to grow. I have 16gb of ram and I've seen my pagefile still grow to about 12gb at times.
LichtBlitz Sep 20, 2018 @ 4:35am 
Same problem after 10h ingame. I´ve got 48GB Ram and its never full.
GenBlackDragon Sep 20, 2018 @ 9:47am 
Ditto. It's happening for me in the north area of pattiti, after getting the cult armor, near a side mission where I solve a murder. I can't play for more then a minute or two, sometimes even 10 seconds, before it crashes. 32GB ram, pagefile is fine, so definitely a memory leak :(
Last edited by GenBlackDragon; Sep 20, 2018 @ 9:48am
rbrucemtl Sep 20, 2018 @ 9:50am 
That's because your currently paying $80 to beta test the game.
Frotswa Sep 20, 2018 @ 8:08pm 
I also am getting this error message with crash to desktop. I just entered the hub area after Pattiti
Panic Fire Sep 20, 2018 @ 8:22pm 
Originally posted by Spudvivi - Lyconium:
Hey all,
I'm 18 hours into the game, had no issues at all so far until now. Running on a new rig I built a few days back so hardware isn't an issue. Does anyone know what "Out of transient heap space allocating" is?
I can play for about 5 mins before I crash with this error.

Sounds like you used up all your vram.
Temp the Lesser Sep 20, 2018 @ 11:00pm 
Originally posted by {=XA=}GenBlackDragon:
Ditto. It's happening for me in the north area of pattiti, after getting the cult armor, near a side mission where I solve a murder. I can't play for more then a minute or two, sometimes even 10 seconds, before it crashes. 32GB ram, pagefile is fine, so definitely a memory leak :(

Exactly the same error at exactly the same quest. Since I got it a bit before for the first time I think the error stems from the green Serpent outfit (which you can't exchange at this point for story reasons if you want to progress). Guess waiting for a patch is the solution...

Edit: I can always provoke it when I talk to Akna.
Last edited by Temp the Lesser; Sep 20, 2018 @ 11:52pm
Frotswa Sep 21, 2018 @ 6:04am 
Originally posted by Panic Fire:
Originally posted by Spudvivi - Lyconium:
Hey all,
I'm 18 hours into the game, had no issues at all so far until now. Running on a new rig I built a few days back so hardware isn't an issue. Does anyone know what "Out of transient heap space allocating" is?
I can play for about 5 mins before I crash with this error.

Sounds like you used up all your vram.

I can't speak for others but I have a souped up 1080 and have 8192 MB of dedicated video memory. I do run the game on ultra and may have to change that if I can't get it to work.
Singh11 Sep 21, 2018 @ 6:11am 
Originally posted by Temp the Lesser:
Originally posted by {=XA=}GenBlackDragon:
Ditto. It's happening for me in the north area of pattiti, after getting the cult armor, near a side mission where I solve a murder. I can't play for more then a minute or two, sometimes even 10 seconds, before it crashes. 32GB ram, pagefile is fine, so definitely a memory leak :(

Exactly the same error at exactly the same quest. Since I got it a bit before for the first time I think the error stems from the green Serpent outfit (which you can't exchange at this point for story reasons if you want to progress). Guess waiting for a patch is the solution...

Edit: I can always provoke it when I talk to Akna.
looks like the quest triggers this crash, i just got ctd after talking to akna
Panic Fire Sep 21, 2018 @ 6:16am 
Originally posted by Frotswa:
Originally posted by Panic Fire:

Sounds like you used up all your vram.

I can't speak for others but I have a souped up 1080 and have 8192 MB of dedicated video memory. I do run the game on ultra and may have to change that if I can't get it to work.


Well heap limits are generally accociated with memory, transient is generally accociated with variables, After doing a bit more research on the matter, it deffinitly has to do with memory (vram or system I don't know) however the Heap Limit may be exceeding the program rather than your actual hardware. Regardless it sounds like a memory leak of some sort, only it doesn't seem to be effecting everyone.... So its a rather strange case.

Generally Memory leaks effect everyone (and those with more hardware power to throw at it get effected last or least)
However this seems to be effecting people with decently good hardware.
So it may be external software, drivers, or a faulty installation causing this, which would make it harder to track.


For your next troubleshooting step try isolating the game. Turn off all other software in the backround and then try running it again. Then try installing it again. And as a final step, try a clean windows install (just install windows to another drive and duel boot). If even after all that the game still fails, then we are looking at a very specific hardware hiccup of some sort.
GenBlackDragon Sep 21, 2018 @ 8:22am 
Yea, I have 2x GXT 1080 SLI together, so that's 16gig of VRam, Graphics are on HIGH. I experienced the first crash after getting near the top of pattiti, before taking on the quest, when using survival sense. It might be that serpent guard outfit after all.

It may also be a particular order of operations done in the code that caused a loop to build but not release memory. If it requires a specific order of mission / game events to trigger, who knows.

I can provide my save game if needed for others to test/devs to debug.
AG Nex Sep 21, 2018 @ 8:52am 
Originally posted by {=XA=}GenBlackDragon:
Ditto. It's happening for me in the north area of pattiti, after getting the cult armor, near a side mission where I solve a murder. I can't play for more then a minute or two, sometimes even 10 seconds, before it crashes. 32GB ram, pagefile is fine, so definitely a memory leak :(

Exact same spot here. 64 GB RAM, 1080 ti
Spudvivi Sep 21, 2018 @ 3:39pm 
Originally posted by {=XA=}GenBlackDragon:
Ditto. It's happening for me in the north area of pattiti, after getting the cult armor, near a side mission where I solve a murder. I can't play for more then a minute or two, sometimes even 10 seconds, before it crashes. 32GB ram, pagefile is fine, so definitely a memory leak :(

Thats where I had the issue also, after 3-4 crashes and completing that quest, finished the rest of the game with no issues.
Panzer Sep 21, 2018 @ 8:46pm 
Just had my first CTD after running into this memory leak myself after 19 hours. It happened after killing a jaguar just outside San Juan after a 3 or 4 hour session. Probably just a simple garbage collection issue in either the engine or some scripts as it's happening to everyone in different situations. I'm running it on DX12 at 1440p with every setting maxed and with SMAAT2x and 399.07 Nvidia drivers. Specs are 11gb 1080ti, 8700k, 32gb RAM and game is running on an evo SSD.
< >
Showing 1-15 of 41 comments
Per page: 1530 50

Date Posted: Sep 18, 2018 @ 3:39pm
Posts: 41