Can't pickup package at Cambria Heights

[Berthold]

After activating Camus, I got sent to Cambria Heights to pick up a package. I get the dialogue between Rania and Camus, and him pointing out the box, but I cannot see the box or pick it up.
I checked a walkthrough, and there, the building the box is in is open, but in my game, it's a closed wall and ceiling. I can run through the wall, but don't get a prompt to pick up the package at its location.

What I see: https://i.imgur.com/Bgpm6rw.png
What the walkthrough shows, around 34:20: https://youtu.be/ppJA0hpI8Ns?t=2064

Restarting the game didn't change anything.

I guess this is pretty early in the game, so I could start over, but if bugs like this happen again later...

Edit: ok, driving to another area and returning at least put the white X on the minimap, and I could pick up the package, but I still had to navigate by minimap and walkthrough to find the box.

Edit2: After not seeing the box containing William, I noticed that changing the graphics quality helped. I had set it to Simple, as driving was too stuttery at higher settings - something I've seen other threads about.
At Simple, the rooftop is almost empty, anything higher and the ground clutter appears, but also the box. I returned to Cambria Heights and on Simple, the building is closed, on anything higher, the building is open.

[Fierman]

Same issue. Problematic, because the game won't run fine on a higher setting on Steam Deck

[Ion]

Originally posted by ⎛⎝Nulgar⎠⎞:

After activating Camus, I got sent to Cambria Heights to pick up a package. I get the dialogue between Rania and Camus, and him pointing out the box, but I cannot see the box or pick it up.
I checked a walkthrough, and there, the building the box is in is open, but in my game, it's a closed wall and ceiling. I can run through the wall, but don't get a prompt to pick up the package at its location.

What I see: https://i.imgur.com/Bgpm6rw.png
What the walkthrough shows, around 34:20: https://youtu.be/ppJA0hpI8Ns?t=2064

Restarting the game didn't change anything.

I guess this is pretty early in the game, so I could start over, but if bugs like this happen again later...

Edit: ok, driving to another area and returning at least put the white X on the minimap, and I could pick up the package, but I still had to navigate by minimap and walkthrough to find the box.

Edit2: After not seeing the box containing William, I noticed that changing the graphics quality helped. I had set it to Simple, as driving was too stuttery at higher settings - something I've seen other threads about.
At Simple, the rooftop is almost empty, anything higher and the ground clutter appears, but also the box. I returned to Cambria Heights and on Simple, the building is closed, on anything higher, the building is open.

Thanks, we'll check the LOD settings.

Originally posted by Fierman:

Same issue. Problematic, because the game won't run fine on a higher setting on Steam Deck

Not sure which Steam Deck you have, but on mine it ran perfectly fine at the default High quality.