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Diet_Whiskey™ May 21, 2022 @ 8:30pm
Game wont launch on Windows 10
I decided to pick this game up after putting it down for a couple months or so, however the game refuses to launch at all. I click the play button and I get no error message even when launching from the exe in admin mode, it just says running and about 2 seconds later my status changes back to online. I've reinstalled, created an exception in my antivirus and firewall, updated all drivers/windows and still nothing. if anyone has any idea that'd be great thanks.
Specs
Windows 10
Ryzen 7 5800x
Radeon RX 6800 XT
64GB Trident Z 3600 dual channel
The author of this topic has marked a post as the answer to their question.
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Originally posted by andreasaspenberg575:
it suggests that something is wrong with the X3DAudio1_7.dll. you could try to download just the dll file and replace the one on your system. though i am not sure if that will work. the game might require a very specific version. at least it is worth a shot. if that does not work, i can see what i can do to help you further.
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Showing 1-8 of 8 comments
andreasaspenberg575 May 22, 2022 @ 3:30am 
i am not really sure what is wrong but, i know that it is not related to your operating system. i have played it without issues on my windows 10 pcs. i have intel and nvidia hardware however. it seem to be a hardware problem.
#1
Diet_Whiskey™ May 22, 2022 @ 4:39am 
my system hasn't changed since the last time I played it so I think I can rule that out. appreciate the reply though.
#2
andreasaspenberg575 May 22, 2022 @ 1:35pm 
i tried it on my amd a4 and it worked even there. not well however but, it worked. i therefore have no idea what the problem is. you could try to post the contests of your dxdiag file, maybe i can make something out of that.
#3
Diet_Whiskey™ May 22, 2022 @ 3:01pm 
Hopefully this is what you needed
---------------
Diagnostics
---------------

Windows Error Reporting:
+++ WER0 +++:
Fault bucket 1365338185801145137, type 5
Event Name: BEX
Response: Not available
Cab Id: 0

Problem signature:
P1: csgo.exe
P2: 0.0.0.0
P3: 62745503
P4: tier0.dll
P5: 0.0.0.0
P6: 627454ef
P7: 00029314
P8: c0000409
P9: 00000007
P10:


+++ WER1 +++:
Fault bucket 1365338185801145137, type 5
Event Name: BEX
Response: Not available
Cab Id: 0

Problem signature:
P1: csgo.exe
P2: 0.0.0.0
P3: 62745503
P4: tier0.dll
P5: 0.0.0.0
P6: 627454ef
P7: 00029314
P8: c0000409
P9: 00000007
P10:


+++ WER2 +++:
Fault bucket 1868095115366875207, type 5
Event Name: RADAR_PRE_LEAK_64
Response: Not available
Cab Id: 0

Problem signature:
P1: ys9.exe
P2: 0.0.0.0
P3: 10.0.19044.2.0.0
P4:
P5:
P6:
P7:
P8:
P9:
P10:


+++ WER3 +++:
Fault bucket 1496671660460229340, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Tales of Arise.exe
P2: 1.1.0.0
P3: 62455e54
P4: X3DAudio1_7.dll
P5: 0.1.28.3
P6: 61b93266
P7: c0000005
P8: 0000000000006538
P9:
P10:


+++ WER4 +++:
Fault bucket 1496671660460229340, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Tales of Arise.exe
P2: 1.1.0.0
P3: 62455e54
P4: X3DAudio1_7.dll
P5: 0.1.28.3
P6: 61b93266
P7: c0000005
P8: 0000000000006538
P9:
P10:


+++ WER5 +++:
Fault bucket 1496671660460229340, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Tales of Arise.exe
P2: 1.1.0.0
P3: 62455e54
P4: X3DAudio1_7.dll
P5: 0.1.28.3
P6: 61b93266
P7: c0000005
P8: 0000000000006538
P9:
P10:


+++ WER6 +++:
Fault bucket 1496671660460229340, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Tales of Arise.exe
P2: 1.1.0.0
P3: 62455e54
P4: X3DAudio1_7.dll
P5: 0.1.28.3
P6: 61b93266
P7: c0000005
P8: 0000000000006538
P9:
P10:


+++ WER7 +++:
Fault bucket 1496671660460229340, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Tales of Arise.exe
P2: 1.1.0.0
P3: 62455e54
P4: X3DAudio1_7.dll
P5: 0.1.28.3
P6: 61b93266
P7: c0000005
P8: 0000000000006538
P9:
P10:


+++ WER8 +++:
Fault bucket 1496671660460229340, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Tales of Arise.exe
P2: 1.1.0.0
P3: 62455e54
P4: X3DAudio1_7.dll
P5: 0.1.28.3
P6: 61b93266
P7: c0000005
P8: 0000000000006538
P9:
P10:


+++ WER9 +++:
Fault bucket 1496671660460229340, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Tales of Arise.exe
P2: 1.1.0.0
P3: 62455e54
P4: X3DAudio1_7.dll
P5: 0.1.28.3
P6: 61b93266
P7: c0000005
P8: 0000000000006538
P9:
P10:
#4
The author of this thread has indicated that this post answers the original topic.
andreasaspenberg575 May 23, 2022 @ 2:46am 
it suggests that something is wrong with the X3DAudio1_7.dll. you could try to download just the dll file and replace the one on your system. though i am not sure if that will work. the game might require a very specific version. at least it is worth a shot. if that does not work, i can see what i can do to help you further.
#5
Diet_Whiskey™ May 23, 2022 @ 2:24pm 
Replaced the dll and game launched first try, thanks so much for you help! I really appreciate it.
#6
andreasaspenberg575 May 23, 2022 @ 3:20pm 
no problem. i am here to help. guess i should also learn from this and ask for information on the exact error.
#7
Diet_Whiskey™ May 23, 2022 @ 10:18pm 
I'd love to help on that but I never got a pop up error of any kind.
#8
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Date Posted: May 21, 2022 @ 8:30pm
Posts: 8

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