Tales of Arise

Tales of Arise

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Concombre27 Sep 14, 2021 @ 3:29pm
FATAL ERROR GAME WILL NOW CLOSE
I got several of the talking to NPCS and now I can't get past the early fight with 3 Wolf.
I have a 1080ti, vertical 144fps, no drop.

I tried :
- Reinstalling the game
- Windows Update
- GPU Driver Update
- Uninstalling all of the Microsoft C++ things and reinstalling ony the 2015-17-19 edition
- Checking files with steam (i know this was useless after reinstalling but whatever)
- Switched borderless to fullscreen

If anyone have any idea, i'll take it.
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Showing 1-12 of 12 comments
Yuuki Sep 14, 2021 @ 3:37pm 
will it say anythign besides the fatal error
Concombre27 Sep 14, 2021 @ 3:51pm 
Only as title say.
Last edited by Concombre27; Sep 15, 2021 @ 5:58am
Yew Nough Sep 14, 2021 @ 3:53pm 
Have you uninstalled all the C++ files from windows, then ran Tales of Arise (will automatically download it's own C++ files for use)?
Concombre27 Sep 14, 2021 @ 3:54pm 
Tried but this was not downloading C++, even after restarting computer/steam
Last edited by Concombre27; Sep 14, 2021 @ 3:54pm
Yew Nough Sep 14, 2021 @ 4:17pm 
While having the C++ files deleted, have you tried to:

1. Go to C:\Program Files (x86)\Steam\steamapps\common\Tales of Arise and delete the "Engine" file

2. (in Steam) Go to Library, right-click game and select "Properties", Local File, and verify integrity

3. Run the game again?
Concombre27 Sep 15, 2021 @ 6:21am 
I tested, and still have the problem, i'm starting to think it's something related to having dual screen or software in background
Yew Nough Sep 15, 2021 @ 6:38am 
Originally posted by Concombre27:
I tested, and still have the problem, i'm starting to think it's something related to having dual screen or software in background
I was also getting constant crashes after/during movie scenes or at random on the field.
I'm running a single screen (4K/60FPS) while running iCUE and Nvidia containers (necessary) in the background.

I tried:
1. Switching between fullscreen/windowed/borderless
2. Using -windowed launch option in case fullscreen was the issue (wasn't)
3. Checking AV
4. Windows Update
5. Redownloading redistributables from website
6. Up/Downgrading GPU driver
7. Adjusting audio driver format to 16 bit/48K Hz

Eventually, I rebooted Windows and redownloaded the game, and when I went to play it, it downloaded the redist packages on it's own and worked fine since.

Some people claim updating directx fixed it, others state AV was the issue, one thing I can say for sure is the issue is engine-based, as other games that use UE4 have produced this same crash/error. Fixing this seems to be a lottery.
Last edited by Yew Nough; Sep 15, 2021 @ 6:47am
Concombre27 Sep 15, 2021 @ 6:42am 
I'll try this, i'm tried to play my old DQ11 game and i got a crash too. Look really about Unreal Engine.
What's AV?
Yew Nough Sep 15, 2021 @ 6:44am 
Originally posted by Concombre27:
...or software in background
Just to make sure this isn't the issue, can you make a 2nd Windows local user account, open steam and test the game out?

If it works, than you may be right.

Originally posted by Concombre27:
What's AV?
Anti-virus
Last edited by Yew Nough; Sep 15, 2021 @ 6:44am
Concombre27 Sep 18, 2021 @ 7:04am 
Anisotropic filtering have to be set to Low, else I have random crash. Everything else doesnt matter in my case.
Cormac Sep 18, 2021 @ 8:46am 
Maybe I found something: 1. crash, 2. restart: crash. 3. changing all outfits to standard - no crash.

I think some of the cutscenes don't work well with some outfits.
AAA Sep 18, 2021 @ 12:33pm 
1080ti, 144hz, i got 2 crashes today
the crashes happened in fights: relentless charger and the bird waterfall boss
Last edited by AAA; Sep 18, 2021 @ 1:16pm
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Date Posted: Sep 14, 2021 @ 3:29pm
Posts: 12