What's Up With Multiplayer?

[Panzer]

Game has almost 10k people in game currently but i can't see any lobbies in multiplayer. This started yesterday where the population seemed normal but there was only like 5 or so servers to choose from. Booted up the game this morning and it's even worse, a few minutes ago the in game region population said there was 700 people on NA which i know in not accurate there is much more than that. Played a couple games, just went to find another and now it says there is 3 people on NA and 11 on EU despite there being almost 10k people in game currently.......

[Irish420Venom]

Try phasmo discord

[Codester]

You're surprised nobody in NA was playing during sleeping hours? What?

[AllergicToBrainRot]

You find more if you play during the day on a weekend where most people are at home.

[Optiroth]

Same ♥♥♥♥ and when i want to connect to private lobby with friends i'm only the one with "problem of compatibility with updates or region".

[Optiroth]

Fixed for me, i just had to put the cross platform "ON" and restart game good luck to you.

[Panzer]

Originally posted by Codester:

You're surprised nobody in NA was playing during sleeping hours? What?

I'm surprised a game with 10k people online that 3 days ago had no problems showing me 5 pages worth of servers at any time of the day is suddenly showing me no servers and saying only 3 people are online despite the game having 10k people online so it's clearly inaccurate?

Yeah, i am. I think that's pretty reasonable


Edit: Oh look, i just loaded up the game again during the afternoon when there is now 24k people online and the game is still saying there is no servers available and only 4 people online. Yep, totally legit and not a bug, clearly just me being stupid and trying to play during off peak hours. Definitely not an actual issue or anything.

[Shurenai]

Originally posted by CommanderFreedom:

Originally posted by Codester:

You're surprised nobody in NA was playing during sleeping hours? What?

I'm surprised a game with 10k people online that 3 days ago had no problems showing me 5 pages worth of servers at any time of the day is suddenly showing me no servers and saying only 3 people are online despite the game having 10k people online so it's clearly inaccurate?

Yeah, i am. I think that's pretty reasonable


Edit: Oh look, i just loaded up the game again during the afternoon when there is now 24k people online and the game is still saying there is no servers available and only 4 people online. Yep, totally legit and not a bug, clearly just me being stupid and trying to play during off peak hours. Definitely not an actual issue or anything.

Go change your cross-play setting in the option to enable it. Iirc it won't display normal servers when crossplay is disabled; It puts you in a separate 'crossplay = disabled' area and you'll only see other people who also have crossplay disabled, which is relatively few.

[Panzer]

Originally posted by Optiroth:

Fixed for me, i just had to put the cross platform "ON" and restart game good luck to you.

Originally posted by Shurenai:

Originally posted by CommanderFreedom:

I'm surprised a game with 10k people online that 3 days ago had no problems showing me 5 pages worth of servers at any time of the day is suddenly showing me no servers and saying only 3 people are online despite the game having 10k people online so it's clearly inaccurate?

Yeah, i am. I think that's pretty reasonable


Edit: Oh look, i just loaded up the game again during the afternoon when there is now 24k people online and the game is still saying there is no servers available and only 4 people online. Yep, totally legit and not a bug, clearly just me being stupid and trying to play during off peak hours. Definitely not an actual issue or anything.

Go change your cross-play setting in the option to enable it. Iirc it won't display normal servers when crossplay is disabled; It puts you in a separate 'crossplay = disabled' area and you'll only see other people who also have crossplay disabled, which is relatively few.

I've just tried that and it's sorta improved it but it's still not back to where it was before. My crossplay was already turned on, so i disabled it, restarted the game, enabled it, and restarted again. Now it's at least displaying 1700 people online and 3-4 servers, which is odd since i've played this game on and off since release and never seen it do this before. I redownloaded it a couple weeks ago and have been playing the entire time just fine, regularly seeing 5k+ people online in my region and at least 4-5 pages worth of servers.


Thank you both for the suggestion, disabling then reenabling crossplay seems to have improved it at least a tiny bit.

[Shurenai]

Originally posted by Daegon:

Originally posted by Optiroth:

Fixed for me, i just had to put the cross platform "ON" and restart game good luck to you.

Originally posted by Shurenai:

Go change your cross-play setting in the option to enable it. Iirc it won't display normal servers when crossplay is disabled; It puts you in a separate 'crossplay = disabled' area and you'll only see other people who also have crossplay disabled, which is relatively few.

I've just tried that and it's sorta improved it but it's still not back to where it was before. My crossplay was already turned on, so i disabled it, restarted the game, enabled it, and restarted again. Now it's at least displaying 1700 people online and 3-4 servers, which is odd since i've played this game on and off since release and never seen it do this before. I redownloaded it a couple weeks ago and have been playing the entire time just fine, regularly seeing 5k+ people online in my region and at least 4-5 pages worth of servers.


Thank you both for the suggestion, disabling then reenabling crossplay seems to have improved it at least a tiny bit.

Restart your client after, might help a bit more. That said, It's worth noting that 10k or 24k or <whatever>k online means that many players who are marked as Online on steam who have the game open at the moment; Including those in singleplayer, in private lobbies, and in maps playing the game not in the lobby which together make up a vast majority of the playercount.

Might just be that, currently, most people are in private lobbies or in matches and there aren't a lot of public ones available to be joined atm.

[Maya-Neko]

Just because there are 10k people online doesn't mean, that 10k people are waiting just for you specifically. A big portion plays in private lobbies and the rest ist most likely in a game already as well, given that it takes 20 minute per investigation, but only a few minutes, if not even seconds to jump back into it.

So having a few dozen lobbies waiting for players is to expected and then these even get divided into 4 different zones, or even 8, when we also take cross-play into consideration.

[Panzer]

Originally posted by Maya-Neko:

Just because there are 10k people online doesn't mean, that 10k people are waiting just for you specifically. A big portion plays in private lobbies and the rest ist most likely in a game already as well, given that it takes 20 minute per investigation, but only a few minutes, if not even seconds to jump back into it.

So having a few dozen lobbies waiting for players is to expected and then these even get divided into 4 different zones, or even 8, when we also take cross-play into consideration.

I understand that, i never said i expected that 10k people were specifically waiting for me, and i'm not really sure where you got that from lol. It seems you and the person above me are just kinda ignoring the part where i said i've never seen the amount of servers drop this low once since the game came out, and as of 3 days ago it was perfectly fine showing me nearly half a dozen pages of servers, and this is something new that's going on despite the player count not changing.


It seems INCREDIBLY coincidental that since the game released and up until 3 days ago this has never happened (with me at least) before, and the game went from showing me nearly half a dozen pages of servers and 6k+ player pop on NA alone, to being a total ghost town with 0 servers and 3 players, in the time span of joining a game, leaving the game, and looking for another one. It's pretty crazy that every single server region has apparently suddenly completely gone extinct literally overnight. Yeah obviously the entire playerbase is not sitting in multiplayer hosting open lobbies, but the VAST majority of them are. The 2nd largest player population is hosting private games, followed by solo games.

It is simply not true that in a very popular multiplayer game with over 20k people online, there are no servers at all. Since no one else seems to be having this issue, it's probably something on my end. But the number of players and servers the in game server browser is showing me is hugely inaccurate, and makes absolutely no sense.

[Maya-Neko]

I've over 50 open lobbies across all servers, most with like 2-3 people in it (Asia currently being the lowest populated server, which is however not as surprising, as they're in the morning hours at this point). If i need to estimate, everyone waits for like 5 minutes and plays for 20 minutes on average, which would be roughly like 500 - 750 players constantly playing or waiting in open lobbies.

I would say, for a social games where most players will rather play with friends or private lobbies in general, that sounds like a reasonable number of players in public games.