Crash Bandicoot™ N. Sane Trilogy

Crash Bandicoot™ N. Sane Trilogy

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Aslinn Sep 5, 2020 @ 2:10am
The black screen problem
Hey, so I have a similar issue that it seems like a lot of people have had where I can see the loading screen and all that, and I get the menu and it's fine but as soon as I try to start a level I get the loading screen with Aku and then...Just a black screen. Nothing will show but I guess I am "in game" because if I press start/esc I have the pause menu come up and can quit the level though sometimes I have to do it twice in a row to get back to the main menu since doing once just reloads me into the level I guess? Hard to tell when I can literally only see a black screen. What do I do to fix this? Also, this game as been on PC like 2 years, how have they not fixed this problem yet.
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Showing 1-5 of 5 comments
unknownproject Sep 5, 2020 @ 4:00am 
Your blackscreen problem is not clear.
You have at least 3 possible problems:
-You're trying to run the game with unsupported resolution [Decrease it];
-Your gpu driver was installed improperly [Reinstall it with default settings];
-Your gpu is sufferring because of overheat [Clean all the dest/Replace the thermal paste];
Rendering problems are about your GPU. Always. If the game didn't crash - you have a list of solutions you have to apply one by one.
I can run the game on LGA775 PC with no problem so it's all about your PC.
Also you can try to run the game via specific commandline option by forcing the DX11 software warp mode:
--dx11warp
If nothing changed - bad news.
SLAYER187 Sep 10, 2020 @ 7:29am 
this makes no sense about his pc and none of those supposed fixes have anything to do with anything lol. the game has a bug reinstall and change resolution try windowed.
Aslinn Sep 10, 2020 @ 11:56pm 
Originally posted by JR APOCALYPSE:
this makes no sense about his pc and none of those supposed fixes have anything to do with anything lol. the game has a bug reinstall and change resolution try windowed.

THANK YOU. The other comment was just nothing so I ignored it lol. Especially since they ignored me saying that it's a bug other people have had and not being sure how to fix it.
Last edited by Aslinn; Sep 10, 2020 @ 11:56pm
Carlos Sep 10, 2022 @ 9:23am 
Originally posted by JR APOCALYPSE aka MR E.:
this makes no sense about his pc and none of those supposed fixes have anything to do with anything lol. the game has a bug reinstall and change resolution try windowed.
Hey!. I had the same problem. I did what you said and it's solved! Thanks you very much!!
Last edited by Carlos; Sep 10, 2022 @ 9:24am
ArtGenerator Nov 8, 2023 @ 5:18pm 
The problem with the black screen is caused by the path directory - when it is too long. Therefore, you should install the game in a single folder on a partition of your choice, for example: D:/Crash Bandicoot/
I checked this solution and it actually works. The thread can be found on Reddit.
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