Crash at start up

[Nidsatsu]

Just got the game, downloaded and installed and when I try to launch it crashes on start up instantly. Any ideas...?

[1986Hz]

say your computer make/model or your system specs if you custom built your PC CPU/GPU/RAM

[Nidsatsu]

Custom built pc. i7 8700k, rtx 2080ti, 32gb ram

[QWEEDDY2]

Latest video drivers for me not worked - BSOD even if im start Steam. And as i googleit - it problem exist for many recent drivers almost from start of the year.

Also, game freezed for mevright now if Steam in Beta, Steam Overlay used (as always) and game in fullscreen. Win7x64 SP1 (Pro). Dont know why. Probably nvidia driver again. Maybe better try v.390.86, insted of any 4xx...
Try delete game folder in user AppData\Roaming. And ofc check game files in Steam - better twice, until Steam say that all files correct->nothing to download.
If you got main menu - try different video mode\resolution\vsync.

[Christopher]

It's Crash Bandicoot, what did you expect?

[Joey_Star_]

haha I get it

[1986Hz]

at SGDQ they disabled steam overlay and still CRASHed this game needs work from the devs

[The Nintendo Patent Lawsuit Fest]

Originally posted by Linux_CanadaJeff:

at SGDQ they disabled steam overlay and still CRASHed this game needs work from the devs

1. Disabling Steam overlay does not guarantee that a game won't crash

2. It only crashed for one of the three runners after they had already finished their glitched any% run where they skipped half the bosses, then loaded another save file and went to the bonus level. It's entirely possible the crash is a result of them glitching the game with the moving platform that leads to said bonus level. That kinda stuff is not uncommon.

3. Even if it's not a result of them glitching the game, there is no evidence that that particular crash is a result of the port as the game randomly crashes on consoles from time to time as well. In case you aren't aware, the game was developed by Vicarious Visions, but ported by Iron Galaxy.

[I0I00III00I ☂]

I'm also having same issues with Windows 10.0.18362.175.
Running it on Intel i9 9900k, 64 GB ram and RTX2070.
Could it be possible that some Microsoft Redistributables are missing?
I would like also to know if there are any log files where you can take a closer look to debug this issue.

[5persondude]

Maybe try Verifying Integrity of Game Cache?

[Sock]

same crash happened
on Radeon HD 6900 and i5-4670

[Nidsatsu]

Just get a refund, this game doesn't work. I don't even know how its still for sale.

[The Nintendo Patent Lawsuit Fest]

Originally posted by Nidsatsu:

Just get a refund, this game doesn't work. I don't even know how its still for sale.

Simple, it works for most people. It runs on my i5-4690k/GTX 980 Ti computer with both Windows 7 and Windows 10, it even runs on the Intel Atom Processor of my GPD Win no problem.

I can only tell you the default stuff. Check the integrity of your game files. Update your operating system, update your GPU and CPU drivers. If that doesn't solve it, there may just be something wrong with your installation of Windows, some conflicting programs or registry edits. You could try a Windows 10 live CD and see if it runs using that.

[QWEEDDY2]

To my prev. post - i turned off internet (Steam go to "Disconnect" status) and game now start in fullscreen normally. Still random crashes rare happened, if im not turn off Overlay (i think it still matter... or not).

Say again - very rare. And still probably problem in my notebook (weak than minimal requirements gt 940m, but +1Gb ram), video drivers 4xx series, Steam Beta+overlay...

[I0I00III00I ☂]

Too me it seems like some failure in their DRM system, because the game just crashes randomly. As I mentioned before i m using the newest Windows version. Could it be possible that their DRM is not compatible with several version. I attached a debugger and saw the crash in the first function called from the OEP, which seemed to me like very obfuscated code. Usually machine code doesn't obfuscate strings ;). Maybe some of the devs can investigate it?

[I0I00III00I ☂]

It is definitly their deobfuscation code, and the devs should fix that. How come i can see these strings. and

00000027880FF930 63 61 6C 6C 6F 63 00 66 72 65 65 00 76 73 70 72 calloc.free.vspr
00000027880FF940 69 6E 74 66 00 54 65 72 6D 69 6E 61 74 65 50 72 intf.TerminatePr
00000027880FF950 6F 63 65 73 73 00 47 65 74 4C 61 73 74 45 72 72 ocess.GetLastErr
00000027880FF960 6F 72 00 4F 70 65 6E 45 76 65 6E 74 41 00 4F 70 or.OpenEventA.Op
00000027880FF970 65 6E 46 69 6C 65 4D 61 70 70 69 6E 67 41 00 4D enFileMappingA.M
00000027880FF980 61 70 56 69 65 77 4F 66 46 69 6C 65 00 57 61 69 apViewOfFile.Wai
00000027880FF990 74 46 6F 72 53 69 6E 67 6C 65 4F 62 6A 65 63 74 tForSingleObject
00000027880FF9A0 00 43 72 65 61 74 65 45 76 65 6E 74 41 00 55 6E .CreateEventA.Un
00000027880FF9B0 6D 61 70 56 69 65 77 4F 66 46 69 6C 65 00 43 6C mapViewOfFile.Cl
00000027880FF9C0 6F 73 65 48 61 6E 64 6C 65 00 47 65 74 43 75 72 oseHandle.GetCur
00000027880FF9D0 72 65 6E 74 50 72 6F 63 65 73 73 49 64 00 56 69 rentProcessId.Vi
00000027880FF9E0 72 74 75 61 6C 41 6C 6C 6F 63 00 56 69 72 74 75 rtualAlloc.Virtu
00000027880FF9F0 61 6C 46 72 65 65 00 56 69 72 74 75 61 6C 50 72 alFree.VirtualPr
00000027880FFA00 6F 74 65 63 74 00 49 73 42 61 64 52 65 61 64 50 otect.IsBadReadP
00000027880FFA10 74 72 00 4F 75 74 70 75 74 44 65 62 75 67 53 74 tr.OutputDebugSt
00000027880FFA20 72 69 6E 67 41 00 46 72 65 65 4C 69 62 72 61 72 ringA.FreeLibrar
00000027880FFA30 79 00 61 66 74 65 72 69 6D 70 6F 72 74 73 00 6B y.afterimports.k
00000027880FFA40 65 72 6E 65 6C 33 32 2E 64 6C 6C 00 6D 73 76 63 ernel32.dll.msvc
00000027880FFA50 72 74 2E 64 6C 6C 00 75 73 65 72 33 32 2E 64 6C rt.dll.user32.dl
00000027880FFA60 6C 00 47 65 74 50 72 6F 63 41 64 64 72 65 73 73 l.GetProcAddress
00000027880FFA70 00 47 65 74 4D 6F 64 75 6C 65 48 61 6E 64 6C 65 .GetModuleHandle
00000027880FFA80 41 00 4C 6F 61 64 4C 69 62 72 61 72 79 41 00 4D A.LoadLibraryA.M
00000027880FFA90 65 73 73 61 67 65 42 6F 78 41 00 4C 6F 63 61 6C essageBoxA.Local
00000027880FFAA0 5C 53 74 65 61 6D 53 74 61 72 74 5F 53 68 61 72 \SteamStart_Shar
00000027880FFAB0 65 64 4D 65 6D 46 69 6C 65 00 4C 6F 63 61 6C 5C edMemFile.Local\
00000027880FFAC0 53 74 65 61 6D 53 74 61 72 74 5F 53 68 61 72 65 SteamStart_Share
00000027880FFAD0 64 4D 65 6D 4C 6F 63 6B 00 53 74 65 61 6D 20 45 dMemLock.Steam E
00000027880FFAE0 72 72 6F 72 00 41 70 70 6C 69 63 61 74 69 6F 6E rror.Application
00000027880FFAF0 20 6C 6F 61 64 20 65 72 72 6F 72 20 58 3A 58 58 load error X:XX
00000027880FFB00 58 58 58 58 58 58 58 58 00 50 61 79 6C 6F 61 64 XXXXXXXX.Payload
00000027880FFB10 20 72 6F 75 74 69 6E 65 20 66 61 69 6C 65 64 20 routine failed
00000027880FFB20 77 69 74 68 20 25 75 20 28 27 25 63 27 29 0A 00 with %u ('%c')..
00000027880FFB30 55 6E 70 61 63 6B 20 73 74 65 70 20 25 75 0A 00 Unpack step %u..
00000027880FFB40 73 74 65 61 6D 00 00 00 00 00 00 00 00 00 00 00 steam...........

Especially the last one "Payload routine failed with %u", maybe fix somebody?