Just got a 1 week ban from matchmaking because my computer crashed... Big problem with this rule.

[redf0x]

Unfortunately it took me about 5 minutes to reboot my computer and log back in after recovering from a crash. When i did, i was met with a timer that counted down from what seemed like infinity. Really valve? At least give us 5 minutes. It's not like we are replaced by another player - but rather a bot.

It's an extreme annoyance. I would really hope this rule could be tweaked a bit. Good idea. Not so good execution.

If it happened to me, i can guarentee there are hundreds of people who are just as angry as I am in the exact position.

Thanks

[GoobaShlyop]

I've had my ocmputer crash on me. So I got a 30 min ban... spent a while fixing it, making sure it doesnt crash using casual. Its not rocket science, fix ur computer, then play.

[redf0x]

|Pure| Killtron님이 먼저 게시:

The system was created to stop rage quitters, not people whose computer occasionally crash. 3 minutes is simply not long enough for a computer crash. This clearly should be extended to 5 min. and there is no good reason for it not to be 5 min. What difference is 2 min to anything BUT a computer crash. Also, one time, my steam needed to update, and 3 min wasnt enough time for that either.

this is exactly what happened to me. steam had to update and i got screwed.

[Lash]

Wat u call me?님이 먼저 게시:

I've had my ocmputer crash on me. So I got a 30 min ban... spent a while fixing it, making sure it doesnt crash using casual. Its not rocket science, fix ur computer, then play.

yuN_-님이 먼저 게시:

well first of all, im not banned and ive never been banned, and secondly it should matter even less than mobas as theres really no snowballing in cs as every round aside from money is equal situation for both teams, so technically if you're the better team you can come back from a 14-1 situation, where with snowballing in items and gold/exp in mobas its much harder

that being said, 3 minutes is equiv to approx 2-3 rounds, assuming each round takes 1-1.5 minutes, which is literally only 10% of the whole game. if anyone blames losing the game on that 10% loss of 1 member that's ridiculous, and on top of that, NOT allowing players to reconnect after that is doubly ridiculous, even in dota players get an abandon, but they can still reconnect to help their team finish the match despite the abandon

lastly, abandons and leaves in league/dota2 don't disqualify a player from playing, they can que immediately afterwards

Sure then, MOBAs are more lenient, less chance of bans. They could do that with CS:GO too, but they've chosen not to. They are not just stopping rage quitters, or leavers who need to do something else, they are stopping serious DCers, and people who crash their computers as well. The only thing that 3 minutes allows you to come back from is a small DC in most situations.

Valve are indirectly telling you that you need to not crash or have a serious DC, or rage quit, or leave the game to do something else, more than once a week. If you do, don't play competitive classic matchmaking. Once a week is fine in their system, the maximum ban you will have is 30 minutes. If you abandoned once in your week already, don't play again or your ban will escalate. Come back the next week if you haven't fixed your problems. Or play as you wish if you've fixed your problems.

[redf0x]

^^ if your computer crashes once in awhile, just stop playing cs until it's fixed?

very unrealistic

[Lash]

redf0x님이 먼저 게시:

^^ if your computer crashes once in awhile, just stop playing cs until it's fixed?

very unrealistic

Not once in a while. More than once a week. A computer crashing is something you can fix. If you crashed, fix it and test on other servers. You get to crash one game a week in the current system. And you can still play CS:GO, just not competitive classic matchmaking.

Here's a scenario. You crash, get a 5 minute reconnect time and you can get back into the game in time. You crash again, more time you're not in the game. Still haven't fixed your computer crashing issue, and you've ruined others games, and there is no penalty to you. That's not fair.

With 3 minutes, you can't keep crashing. You get banned. You have to fix it or your ban will escalate. You HAVE to fix your crashes or no competitive classic.

With 3 minutes, it's enough to deal with a one-off disconnection issue, like needing your router to reset, resync and reconnect. It probably won't keep happening. Crashes WILL keep happening because its usually a faulty power supply, ram, etc. Your computer is probably in the same broken state as it was in before.

[Matclip]

Lash님이 먼저 게시:

yuN_-님이 먼저 게시:

league actually gives a lot more time to come back from a disconnect, and after that a tribunal system is used to determine if even a ban is necessary. i have a lot of friends that leave games and have never gotten a ban or even a tribunal league, and they play at 2k+ rated

i agree not disconnecting is obviously better than disconnecting, but things happen and giving players a chance to come back into the game is better than just banning them

if everytime you were late your boss just fired you, or every time you are late to your exam ur prof failed you, would that be fair? should you not be allowed to go to school if your late? it simply doesn't work like that ever, theres always unforseeable circumstances and people understand, or at least i hope so

Yeah I get you, but in those systems (boss, exam) you are aware of how much leniency you are getting. In this system you also know what leniency you are getting. Especially after the first disconnect or crash, 30 minutes is not long. Fix your problems and hop back in.

3 disconnects in 1 week is just repeating your mistake at the detriment of others, with full knowledge of the consequences. Actually, banning you is better for everyone else, because for 1 week, 4 other players don't have to deal with your disconnect issues, they just have to deal with the quite uncommon occurrence of people getting banned for repeated offences. It's harsh, but it makes for a better experience for those who play by the rules.

Edit: Oh and yes LoL is different in that way. What do you mean by tribunal "league". You mean going to tribunal? You don't know if your case went to tribunal. Also, if you are disconnecting regularly enough, and you don't reconnect, you will get a ban. Sure they give 5 minutes to reconnect, like DotA 2, but in CS 4 v 5 for a short time is arguably worse than LoL and DotA 2 4 v 5 for a short time because how lanes give experience to a solo lane compared to a duo lane.

Are we seriously comparing a an online video game match to jobs and school? Let's not overcomplicate this. Banning for someone leaving (or crashing out of) a game is just dumb. If people want a comparably serious match to what a real life sport match would be like they should assemble a team and match against another assembled team. Otherwise, punishing kids for leaving or crashing during a game is just flat out silly. It's a video game, let us not forget.

[Lash]

Matclip님이 먼저 게시:

Are we seriously comparing a an online video game match to jobs and school? Let's not overcomplicate this. Banning for someone leaving (or crashing out of) a game is just dumb. If people want a comparably serious match to what a real life sport match would be like they should assemble a team and match against another assembled team. Otherwise, punishing kids for leaving or crashing during a game is just flat out silly. It's a video game, let us not forget.

There exists different parts of this game which appeals to different kinds of players. If you are trying to play a competitive game, and you can freely ruin that experience which 9 other people are investing potentially 90 minutes of actual effort into, you want that experience to not be disrupted. Competitive matchmaking is not the only part of this game. Also, assembling a team is a large barrier to entry for a lot of people. Scrims and Wars is a big step a lot of people won't touch. Hence the advent of PUGs etc. It's a way to experience 5v5, in a semi-serious setting, without going to the effort of assembling a team.

[Le Master Baiter1g]

I love hearing the authoritative responses of people that can "fix" every system issue that there ever were. I bet that if you poke these guys hard enough with your computer issue their response will be "Get rid of your piece of trash and buy a new computer"; because their mother would let them splurge from their trust fund for a new PC, they assume everyone else has a similar udders to suck on.

Look, this is stupidity. I built my own system. This current one is an upgrade from a self designed water cooling system which I upgraded to a system quadrupple booting Win XP, Win 8, Win7 and Leopard, Dual SSDs for the OS', over 8 TB+ of storage space spanning 10 HDs, 16 GB mem, an Nvidia 465 and a stable but overclocked AMD Quad Proc running @ 3.6GHZ. I can troubleshoot almost all PC related issues including programming problems as far as I don't need to delve into the trade secrets and IPs of the respective companies to do so.

AND STILL!!!! I got a ban last week sunday for 30 minutes, and a ban today for 24 hours. Why? Because the game crashed to the desktop and would not allow me back in. Why??? Well, I can tell you it has nothing to do with MY system, because I ran diagnositcs, and checked my logs, and everything was just fine. I regularly run this system for long stretches of time without shutting down, sleeping, hibernating or rebooting. The longest time being just over 6 months.

Make it even worse, a few games ago, an entire server crashed, and everyone except a select few got a ban... my friends that did where asking me why I didn't get a ban... I guess we will never know.

My point? Simple, stop playing the excuse game for Valve's stupidity. Their programming all around for this product is below abisimal. I have never had a game that could LITERALLY BSOD all systems connected to a server at the same time. And YES, THAT has happened to me too... was just happy that my $800 SSD system had a boottime of 8 seconds, got in there and surrendered the match the second the first guy that could not make it was auto-abandoned. And, I felt for the poor dude that had to eat the bullet of that abandonment for Valve's atrocious programming, maybe he doesn't have the money to invest in a PC at the $1K+ level to give him the speed he needs to return in time.

[Le Master Baiter1g]

For the idiots that are clueless to what the ridiculous game crashes are doing to players and the bans they are receiving:
http://steamcommunity.com/app/730/discussions/0/846939071221160379/#p1

Do some research before offering opinion, at the very least you can say that you were misinformed.

[Lash]

=(e)=| LeStomachFilling ManWich님이 먼저 게시:

My point? Simple, stop playing the excuse game for Valve's stupidity. Their programming all around for this product is below abisimal. I have never had a game that could LITERALLY BSOD all systems connected to a server at the same time. And YES, THAT has happened to me too... was just happy that my $800 SSD system had a boottime of 8 seconds, got in there and surrendered the match the second the first guy that could not make it was auto-abandoned. And, I felt for the poor dude that had to eat the bullet of that abandonment for Valve's atrocious programming, maybe he doesn't have the money to invest in a PC at the $1K+ level to give him the speed he needs to return in time.

Thanks for the story, you got very unlucky there if an entire server crashed. That would be the games fault. From the complaints that I see, it's probably quite rare. You might want to start a ticket on 64bitvps.com if you want.

Otherwise, there exists system issues that some people experience, and other's don't. It's the nature of PC gaming. You can quite easily not partake in the competitive matchmaking, and you can freely not have to troubleshoot your issues. Or you could try to get help from steam support or otherwise to get it working. But with the current system you can't do both. Instead of expecting a change on this, I've accepted that if I get a crash during competitive matchmaking, I'll be banned for 30 minutes, and I'll have to try to test and make sure that I don't crash next time, and wait 1 week before trying competitive matchmaking again, so I don't ruin the experience of other players next time, and myself. Others don't want this scenario, and desire more leniency at the cost of (arguably) a reduced experience for others.

I've explained my reasons as to why I believe I think the current system is worthwhile. Others have said they think it is too strict to punish for a larger than 3 minute reconnect. I'd encourage others who think the system is still too unfair to keep trying if you believe that is correct. I just want to work within the present system assuming no change, and perhaps help rationalize it.

[Lash]

=(e)=| LeStomachFilling ManWich님이 먼저 게시:

For the idiots that are clueless to what the ridiculous game crashes are doing to players and the bans they are receiving:
http://steamcommunity.com/app/730/discussions/0/846939071221160379/#p1

Do some research before offering opinion, at the very least you can say that you were misinformed.

Dude I've helped a few people already fix their problems. I try to help and am quite informed. There are problems with all PC games since the PC environment is so variable.

[Le Master Baiter1g]

Your response did NO such thing!! You gave a response to a global resolution proferred by Valve to the rage quitting issue which implied that all those suffering under it inadvertently are innane and incompetent morons. Now, you claim that you were only speaking for those people (and I bet you think they know who they are), that are delinquent in their upkeep of their PCs?

I can guarantee that no help you can offer, unless you are a Valve employee, will save me from a ban if I play next week. Furthermore, all the friends I have that have experienced similar issues will laugh if you dared to tell their nerdy behinds that their problem is with the computer they built.

Now, if you have some insight into this issue which we have overlooked, or a comment that actually does what you thought you did previously, PLEASE respond with it.

[Le Master Baiter1g]

Let me be blunt.. I ACTUALLY WORKED for the money I used to pay for this game. And given that I have met and exceeded all minimum and most maximum requirements for this game, I expect it to work. In the event that it does NOT, I expect Valve's response to the issue to be swift and positive. The last thing I expect is for Valve to penalize me for thier own shortcommings.

In short, I want my money's worth, and if you are currently receiving your money's worth and are satisfied, then journey on, this is not the dicussion for you.

[Lash]

=(e)=| LeStomachFilling ManWich님이 먼저 게시:

Your response did NO such thing!! You gave a response to a global resolution proferred by Valve to the rage quitting issue which implied that all those suffering under it inadvertently are innane and incompetent morons. Now, you claim that you were only speaking for those people (and I bet you think they know who they are), that are delinquent in their upkeep of their PCs?

I can guarantee that no help you can offer, unless you are a Valve employee, will save me from a ban if I play next week. Furthermore, all the friends I have that have experienced similar issues will laugh if you dared to tell their nerdy behinds that their problem is with the computer they built.

Now, if you have some insight into this issue which we have overlooked, or a comment that actually does what you thought you did previously, PLEASE respond with it.

I can only give general advice with general information. If you do receive one ban for 30 minutes, it is within your choice to risk a 24 hour ban if you wish to take that chance in a week. Sure, no software is perfect, and you WILL crash given time, that is what Mean Time Between Failure (MTBF) on all products means, to varying levels (complete or partial failure). There is a probability that the best hardware in the world with the best software in the world is destined to fail. Valve, Windows, or Intel/AMD, or whatever else is in your box, cannot guarantee 100% chance of no failure, whether partial or complete.

But, you can mitigate the MTBF to once per week, or less. You can argue that it is the software's fault. But since there are many people with MTBF of much better than once per week who are playing the matchmaking without problem, so I'm suggesting that a user-side solution is possible.

Noone is innane or a moron. Just trying to help.

[Lash]

=(e)=| LeStomachFilling ManWich님이 먼저 게시:

Let me be blunt.. I ACTUALLY WORKED for the money I used to pay for this game. And given that I have met and exceeded all minimum and most maximum requirements for this game, I expect it to work. In the event that it does NOT, I expect Valve's response to the issue to be swift and positive. The last thing I expect is for Valve to penalize me for thier own shortcommings.

In short, I want my money's worth, and if you are currently receiving your money's worth and are satisfied, then journey on, this is not the dicussion for you.

You to assume I didn't earn the money I used to pay for this game, or my hardware. It's irrelevant, but I did. It is not top of the line by any stretch. I don't expect Valve to solve all my issues with my PC, regardless of the price me or my mother paid for it. If they show a working piece of software, with some bugs, I will report those bugs (64bitvps.com has helped squash a lot of them).

At the moment, plenty of people are playing this game without fault, and for those who complain that their PC is crashing, I would say that there is a fix out there, whether offered by this forums, steam support, or the internet in general. I've had countless partial failures on my PC, all fixable, without buying a new PC. Complete failures within warranty are replaceable with no cost. If the complete failure happens out of warranty, you need to fork out money, but that's all hardware. It will take time, and perhaps money, but don't expect hardware or software to be perfect ever.

You can do your bit to reduce the failure rates though, since everything else other than Valve's software is in your control or can be fixed by another company, and if it is a problem with Valve's software, fill a bug report so they can test it.