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no luck I'm afraid.
Any further suggestions? This isn't an isolated incident. This is surely a developer issue?
Thanks for your help.
Tom
20 Message by Support Tech (name) on Wed, 27th Aug 2014 1:26
Hello Tom,
Please re-test this issue on a different computer that is connected to the same network.
21 Message by you on Wed, 27th Aug 2014 22:26
Error does not occur on a different computer connected to the same network. Unfortunately the other computer isn't good enough to run it properly.
So the error lies with this computer somewhere.
22 Message by Support Tech (name) on Tue, 2nd Sep 2014 1:47
Hello Tom,
Please try reformatting your system drive. Ensure that you make copies of any information or files that you wish to keep.
After updated Windows and all of your hardware drivers, reinstall a fresh copy of Steam to your system drive and test the issue again.
23 Message by you on Tue, 2nd Sep 2014 17:46
Tried a full reformat. Again. Still no joy.
24 Message by you on Mon, 8th Sep 2014 21:34
It seems logical that this is hardware or game related; it seems ridiculous that csgo is the only game I get this issue with. I can play all others!
25 Message by Support Tech (name) on Wed, 10th Sep 2014 1:11
Hello Tom,
Unfortunately, we cannot re-produce this error. Steam Support cannot assist you further with this issue.
Please submit all bugs and feedback to the Counter-Strike: Global Offensive Forums, found here:
http://forums.steampowered.com/forums/forumdisplay.php?f=1188
These forums are regularly read by Counter-Strike's development team.
26 Message by you on Sat, 13th Sep 2014 18:23
Wow. Thanks for nothing.
//end of Steam saga.
Since then I've been able to play by completely copying a steam folder created on another computer over to this PC, however it will only work on servers where pure is set to 1.
I've also tried installing on an external hard drive to make sure it's not my HDD.
To diagnose the issue I've tried to look at logs but because it's copied over from another PC the logs won't update.
So I decided that tonight, with the new update I would try a completely fresh uninstall and reinstall and ended up back at square 1. Now I can't get the game to update again. On a positive note my logs are working again so I will post the most recent lines below:
[2014-11-13 21:54:34] AppID 730 update canceled : Failed updating depot 731 while unpacking bad chunk "2bda2d76b0f4d9bd6f13b250912506f6e4f35e79" from "valve16.cs.steampowered.com" (Unpack failed (c:77984,u:0,b:0)) (Corrupt download)
[2014-11-13 21:54:34] AppID 730 update changed : Running,Downloading,Staging,Stopping,
[2014-11-13 21:54:34] AppID 730 update changed : Running,Stopping,
[2014-11-13 21:54:34] AppID 730 update changed : None
[2014-11-13 21:54:34] AppID 730 state changed : Update Required,Update Started, (Corrupt download)
[2014-11-13 21:54:34] AppID 730 scheduler finished : removed from schedule
[2014-11-13 21:54:40] Current download rate: 0.000 Mbps
[2014-11-13 21:55:22] Scheduler update appID 730: Priority First, legacy=no, restore=""
[2014-11-13 21:55:22] AppID 730 state changed : Update Required,Update Running,Update Started,
[2014-11-13 21:55:22] AppID 730 update changed : Running,
[2014-11-13 21:55:22] AppID 730 update changed : Running,Reconfiguring,
[2014-11-13 21:55:22] AppID 730 update changed : Running,
[2014-11-13 21:55:22] AppID 730 update started : download 4696253456/4701661280, store 0/0, reuse 0/0, stage 8978865258/8999836778
[2014-11-13 21:55:22] AppID 730 update changed : Running,Downloading,
[2014-11-13 21:55:22] AppID 730 update changed : Running,Downloading,Staging,
[2014-11-13 21:55:25] Increasing target number of download connections to 4 (rate was 0.000, now 1.132)
[2014-11-13 21:55:25] Created download interface of type 'CS' (1) to host valve192.cs.steampowered.com (valve192.cs.steampowered.com)
[2014-11-13 21:55:27] HTTP (CS,45) - valve192.cs.steampowered.com (valve192.cs.steampowered.com): OpenConnection - ERROR: HTTP response 503 (Service Unavailable)
[2014-11-13 21:55:27] HTTP (CS,45) - valve192.cs.steampowered.com (valve192.cs.steampowered.com): Closing connection
[2014-11-13 21:55:27] Created download interface of type 'CS' (1) to host valve268.cs.steampowered.com (valve268.cs.steampowered.com)
[2014-11-13 21:55:28] HTTP (CS,117) - valve268.cs.steampowered.com (valve268.cs.steampowered.com): OpenConnection - Success!
[2014-11-13 21:55:30] AppID 730 update changed : Running,
[2014-11-13 21:55:30] AppID 730 update changed : Running,Committing,
[2014-11-13 21:55:41] Current download rate: 0.000 Mbps
[2014-11-13 21:55:43] Corrupt staging file "csgo\maps\cs_agency.bsp" size 137678388/137678388, first corrupt chunk at 82424655 (1048576 bytes), total 1
[2014-11-13 21:55:48] Corrupt staging file "csgo\maps\cs_insertion.bsp" size 139646532/139646532, first corrupt chunk at 71948658 (1048576 bytes), total 1
[2014-11-13 21:56:10] Corrupt staging file "csgo\maps\de_facade.bsp" size 103887356/103887356, first corrupt chunk at 87028664 (1048576 bytes), total 1
[2014-11-13 21:56:24] Corrupt staging file "csgo\maps\de_season.bsp" size 155044596/155044596, first corrupt chunk at 59768832 (1048576 bytes), total 1
[2014-11-13 21:56:25] HTTP (CS,99) - valve16.cs.steampowered.com (valve16.cs.steampowered.com): Closing connection
[2014-11-13 21:56:27] HTTP (CS,117) - valve268.cs.steampowered.com (valve268.cs.steampowered.com): Closing connection
[2014-11-13 21:56:29] HTTP (CS,41) - valve183.cs.steampowered.com (valve183.cs.steampowered.com): Closing connection
[2014-11-13 21:56:30] HTTP (CS,54) - valve244.cs.steampowered.com (valve244.cs.steampowered.com): Closing connection
[2014-11-13 21:57:13] Corrupt staging file "csgo\pak01_011.vpk" size 132167344/132167344, first corrupt chunk at 100854317 (1048576 bytes), total 1
[2014-11-13 21:57:18] Corrupt staging file "csgo\pak01_012.vpk" size 108792532/108792532, first corrupt chunk at 4194304 (1048576 bytes), total 1
[2014-11-13 21:57:36] Corrupt staging file "csgo\pak01_016.vpk" size 107545654/107545654, first corrupt chunk at 41335999 (1048576 bytes), total 2
[2014-11-13 21:57:45] Corrupt staging file "csgo\pak01_018.vpk" size 110034286/110034286, first corrupt chunk at 96156777 (1048576 bytes), total 1
[2014-11-13 21:57:50] Corrupt staging file "csgo\pak01_019.vpk" size 136910702/136910702, first corrupt chunk at 42219633 (1048576 bytes), total 1
[2014-11-13 21:57:56] Corrupt staging file "csgo\pak01_020.vpk" size 126951029/126951029, first corrupt chunk at 107637903 (1048576 bytes), total 1
[2014-11-13 21:58:01] Corrupt staging file "csgo\pak01_021.vpk" size 109269546/109269546, first corrupt chunk at 12338680 (1048576 bytes), total 1
[2014-11-13 21:58:11] Corrupt staging file "csgo\pak01_023.vpk" size 107789644/107789644, first corrupt chunk at 14877942 (1048576 bytes), total 1
[2014-11-13 21:58:24] Corrupt staging file "csgo\pak01_026.vpk" size 109906768/109906768, first corrupt chunk at 24007102 (1048576 bytes), total 2
[2014-11-13 21:59:37] Corrupt staging file "csgo\pak01_042.vpk" size 122950059/122950059, first corrupt chunk at 17879628 (1048576 bytes), total 4
[2014-11-13 22:00:10] AppID 730 update canceled : Corrupt staging file "csgo\maps\cs_agency.bsp" size 137678388/137678388, first corrupt chunk at 82424655 (1048576 bytes), total 1 (Download corrupt)
[2014-11-13 22:00:10] AppID 730 update changed : Running,Committing,Stopping,
[2014-11-13 22:00:10] AppID 730 update changed : Running,Stopping,
[2014-11-13 22:00:10] AppID 730 update changed : None
[2014-11-13 22:00:10] AppID 730 state changed : Update Required,Update Started, (Download corrupt)
[2014-11-13 22:00:10] AppID 730 state changed : Update Required,Update Paused,Update Started,
[2014-11-13 22:00:10] AppID 730 scheduler finished : removed from schedule
[2014-11-13 22:00:55] Scheduler update appID 730: Priority First, legacy=no, restore=""
[2014-11-13 22:00:55] AppID 730 state changed : Update Required,Update Started,
[2014-11-13 22:00:55] AppID 730 state changed : Update Required,Update Running,Update Started,
[2014-11-13 22:00:55] AppID 730 update changed : Running,
[2014-11-13 22:00:55] AppID 730 update changed : Running,Reconfiguring,
[2014-11-13 22:00:55] AppID 730 update changed : Running,
[2014-11-13 22:00:55] AppID 730 update started : download 4694332144/4701661280, store 0/0, reuse 0/0, stage 8977816682/8999836778
[2014-11-13 22:00:55] AppID 730 update changed : Running,Downloading,
[2014-11-13 22:00:55] AppID 730 update changed : Running,Downloading,Staging,
[2014-11-13 22:00:55] Created download interface of type 'CS' (1) to host valve244.cs.steampowered.com (valve244.cs.steampowered.com)
[2014-11-13 22:00:55] Created download interface of type 'CS' (1) to host valve16.cs.steampowered.com (valve16.cs.steampowered.com)
[2014-11-13 22:00:55] Created download interface of type 'CS' (1) to host valve183.cs.steampowered.com (valve183.cs.steampowered.com)
[2014-11-13 22:00:56] HTTP (CS,99) - valve16.cs.steampowered.com (valve16.cs.steampowered.com): OpenConnection - Success!
[2014-11-13 22:00:56] HTTP (CS,41) - valve183.cs.steampowered.com (valve183.cs.steampowered.com): OpenConnection - ERROR: HTTP response 503 (Service Unavailable)
[2014-11-13 22:00:56] HTTP (CS,41) - valve183.cs.steampowered.com (valve183.cs.steampowered.com): Closing connection
[2014-11-13 22:00:56] Created download interface of type 'CS' (1) to host valve269.cs.steampowered.com (valve269.cs.steampowered.com)
[2014-11-13 22:00:56] HTTP (CS,99) - valve16.cs.steampowered.com (valve16.cs.steampowered.com): AuthenticateDepotID (731) - Success!
[2014-11-13 22:00:56] HTTP (CS,54) - valve244.cs.steampowered.com (valve244.cs.steampowered.com): OpenConnection - Success!
[2014-11-13 22:00:56] HTTP (CS,54) - valve244.cs.steampowered.com (valve244.cs.steampowered.com): AuthenticateDepotID (731) - Success!
[2014-11-13 22:00:57] HTTP (CS,118) - valve269.cs.steampowered.com (valve269.cs.steampowered.com): OpenConnection - Success!
[2014-11-13 22:00:57] HTTP (CS,118) - valve269.cs.steampowered.com (valve269.cs.steampowered.com): AuthenticateDepotID (731) - Success!
[2014-11-13 22:01:06] AppID 730 update changed : Running,
[2014-11-13 22:01:06] AppID 730 update changed : Running,Committing,
[2014-11-13 22:01:09] Current download rate: 0.000 Mbps
[2014-11-13 22:01:17] Corrupt staging file "csgo\maps\cs_insertion.bsp" size 139646532/139646532, first corrupt chunk at 59888673 (1048576 bytes), total 1
[2014-11-13 22:01:58] HTTP (CS,118) - valve269.cs.steampowered.com (valve269.cs.steampowered.com): Closing connection
[2014-11-13 22:01:58] HTTP (CS,99) - valve16.cs.steampowered.com (valve16.cs.steampowered.com): Closing connection
[2014-11-13 22:01:59] Corrupt staging file "csgo\pak01_005.vpk" size 126536096/126536096, first corrupt chunk at 8753323 (1048576 bytes), total 1
[2014-11-13 22:02:00] Corrupt staging file "csgo\pak01_006.vpk" size 123783867/123783867, first corrupt chunk at 46657805 (1048576 bytes), total 1
[2014-11-13 22:02:06] HTTP (CS,54) - valve244.cs.steampowered.com (valve244.cs.steampowered.com): Closing connection
[2014-11-13 22:02:08] Corrupt staging file "csgo\pak01_011.vpk" size 132167344/132167344, first corrupt chunk at 100854317 (1048576 bytes), total 1
[2014-11-13 22:02:10] Corrupt staging file "csgo\pak01_012.vpk" size 108792532/108792532, first corrupt chunk at 4194304 (1048576 bytes), total 1
[2014-11-13 22:02:16] Corrupt staging file "csgo\pak01_016.vpk" size 107545654/107545654, first corrupt chunk at 41335999 (1048576 bytes), total 1
[2014-11-13 22:02:20] Corrupt staging file "csgo\pak01_018.vpk" size 110034286/110034286, first corrupt chunk at 94059625 (1048576 bytes), total 1
[2014-11-13 22:02:27] Corrupt staging file "csgo\pak01_022.vpk" size 107369624/107369624, first corrupt chunk at 74073566 (1048576 bytes), total 1
[2014-11-13 22:02:33] Corrupt staging file "csgo\pak01_026.vpk" size 109906768/109906768, first corrupt chunk at 25055678 (1048576 bytes), total 2
[2014-11-13 22:02:58] Corrupt staging file "csgo\pak01_042.vpk" size 122950059/122950059, first corrupt chunk at 19446885 (1048576 bytes), total 6
[2014-11-13 22:03:21] AppID 730 update canceled : Corrupt staging file "csgo\maps\cs_insertion.bsp" size 139646532/139646532, first corrupt chunk at 59888673 (1048576 bytes), total 1 (Download corrupt)
[2014-11-13 22:03:21] AppID 730 update changed : Running,Committing,Stopping,
[2014-11-13 22:03:21] AppID 730 update changed : Running,Stopping,
[2014-11-13 22:03:21] AppID 730 update changed : None
[2014-11-13 22:03:21] AppID 730 state changed : Update Required,Update Started, (Download corrupt)
[2014-11-13 22:03:21] AppID 730 state changed : Update Required,Update Paused,Update Started,
[2014-11-13 22:03:21] AppID 730 scheduler finished : removed from schedule
Beyond frustrating. I've loved CS since 2005. I need some developer or specialist help here to help me fix my problem.
Apolgies for the long post.
Please help...
It's so frustrating because I've had nothing from steam support as you can see above. The fact that my computer can play the game comfortably is even more annoying! I just play on my Mrs's iMac now.
Having bought the game you'd think that valve would try to do something to help those of us who are having this issue.
Let me know if you have any luck :)
bleh
sucks either way