" Can't find server with suitable ping "

[Lex0]

Since 3 days now, I can't play competitive, I always get a message that says I have too much ping...

I tried raising the maximum ping in the options, but nothing...

I have no internet problems, I have no other computers / TV / phone connected to the internet, i'm not downloading anything, only CS GO and steam running, I have optic fiber, plugged with ethernet (not wifi), firewall and anti-virus disabled.
I checked my computer for viruses, changed my wifi password, uninstalled, installed the game, nothing works !

and if I try downloading something to see if my connection is allright, I can go up to 10mb/s, and if I play casual game, my ping is around 10 to 20.


What can I do ?

[n0 sleep]

Same issue here - though I can play if raise my maximum matchmaking ping. I haven't been able to get a ping below ~100 for the past week or so in match making. No other issues with my connection - everything seems OK. I also get low pings in casual, but this rubbish in competitive. WTF?

[Lex0]

It's nice to know i'm not alone, but still, it pisses me off

[Ki of NYC]

its actually steam side.
Do this,

ask your friend to join a matchmaking. Ask him to type "status" on console.
Get the server IP address.

Then go to Start->cmd
type Tracert "the ip address, without port"

You will see how you get routed. If you are in NYC like me.
You will have bad ms/ping on one of the steam server/box hop on peak time.
If you try again at 1am/2am you will ping fine and able to find match.

How do I know the server pinging bad belong to steam?
google whois and put the IP there. It is steam.
I think Steam could not handle the growing number of people that are playing.

add me on friend list if you need more info.
dont bother calling steam, they do not do phone support (got the phone number from whois) your best option is to let them be aware of the problem. (eg: copy paste your tracert result and point out the IP that causing high latency)

open a support ticket.

[Lòóse Nut]

same cannot get macthmaking below 120 ping but casual and demo are between 20 to 40 ping

[Dahuh]

same thing has been happening to me too, their servers in new york have got to be messed up. I think something with the update had something to do with it, ever since they updated the game ive been having these problems.

[MRK]

ya same i take they didnt fix yet

[LumpySpacePrince]

No fix

[Ki of NYC]

well.. do you guys opened a ticket yet? they wont know about the problem if not enough people open tickets. And do the tracert

[Dahuh]

yeah i put a ticket in and they gave me some bs, so I sent a more detailed msg. Hopefully they get back and do something about it.

[n0 sleep]

If you're on Verizon, this appears to be a problem between VZ -> Level 3 peering. See http://www.reddit.com/r/GlobalOffensive/comments/23zk49/people_that_are_using_fios_or_just_verizon_as/

[Ki of NYC]

I agree with holy diver. I have verizon fios as well. I contacted verizon tech but they wasnt any help. I hope more epople would contact them so they notice the problem