Very weird mouse spinning problem

[oldirty`]

Im recently fightin a very annoying problem with my mouse. My mouse tends to randomly freak out and spin about 10-20 times and flicking right into the sky or the ground.

https://www.youtube.com/watch?v=gM0iTvONtAk

I also have the g502, but Ive had this with others too. Im having this now for a half year or so and Ive change every single component of my set up. Different mouse, pad, OS and so on. I also bought a completly new PC in this time and the problem still persists. Also the mouse worked for over a half year before this started and it didnt go away after chaning litterly everything.

This is not only very annoying, Im also scared of OW because it might look very weird to people, altought it always spins randomly into the sky or the ground.

Ive found a couple of people on google having this in different games and also with different mouses, but no fix.

[oldirty`]

Anyone with same problem?

[oldirty`]

Trying one more time^^

[Superman]

My g502 started acting up the same way not long ago, any fixes?

[Choinka]

Try a different mouse pad.

[Cynix]

Clean the lens
Try 500Hz polling rate instead of 1kHz
Try a different mousepad

[Waldi]

Originally posted by oldirty`:

Im recently fightin a very annoying problem with my mouse. My mouse tends to randomly freak out and spin about 10-20 times and flicking right into the sky or the ground.

https://www.youtube.com/watch?v=gM0iTvONtAk

I also have the g502, but Ive had this with others too. Im having this now for a half year or so and Ive change every single component of my set up. Different mouse, pad, OS and so on. I also bought a completly new PC in this time and the problem still persists. Also the mouse worked for over a half year before this started and it didnt go away after chaning litterly everything.

This is not only very annoying, Im also scared of OW because it might look very weird to people, altought it always spins randomly into the sky or the ground.

Ive found a couple of people on google having this in different games and also with different mouses, but no fix.

When I had this mouse, a couple of things fixed it for me :

-Reset all driver settings to default
-Uncheck every other profile than profile 1 and only use profile 1
-Configure profile 1 as you need it , dpi etc
-Only use the preset surface tune options, do NOT tune it to your own surface.

[Choinka]

Does this happen when you lift your mouse off your mousepad?

[oldirty`]

It has stopped a few days after Ive posted this. Very weird I didnt do anything and I had this for almost a half year. Pretty sure it will comeback some day -_-

Originally posted by Superman <3:

My g502 started acting up the same way not long ago, any fixes?

It has stopped, but I dont know what I did....

[Freeeeeg]

my roccat kova + does this do, it seemed to only happen when I suddenly flick/move my mouse very fast, 500 hz and drivers update didnt help.

[kyle]

To FIX this use the "Factory Default" surface tuning option

[PHLAK]

Same mouse, same problem. Will try setting the surface tuning to "Factory Default".

[oldirty`]

Originally posted by PHLAK:

Same mouse, same problem. Will try setting the surface tuning to "Factory Default".

Update the drivers manually, it should fix this 100%. Dont let the software search for updates, it will always say its up to date.

[PHLAK]

Originally posted by oldirty`:

Update the drivers manually, it should fix this 100%. Dont let the software search for updates, it will always say its up to date.

I'm using this mouse on Linux so hopefully just the "Factory Default" surface tuning will work.

EDIT: I connected the mouse to my Windows PC and got the following message: https://i.imgur.com/a5zoyuG.png

Hopefully this will fix the problem.

[oldirty`]

Originally posted by PHLAK:

Originally posted by oldirty`:

Update the drivers manually, it should fix this 100%. Dont let the software search for updates, it will always say its up to date.

I'm using this mouse on Linux so hopefully just the "Factory Default" surface tuning will work.

EDIT: I connected the mouse to my Windows PC and got the following message: https://i.imgur.com/a5zoyuG.png

Hopefully this will fix the problem.

Sounds good, same version as I have.

[Szoszi]

Originally posted by oldirty`:

Originally posted by PHLAK:

I'm using this mouse on Linux so hopefully just the "Factory Default" surface tuning will work.

EDIT: I connected the mouse to my Windows PC and got the following message: https://i.imgur.com/a5zoyuG.png

Hopefully this will fix the problem.

Sounds good, same version as I have.

I upadeted this version and it fixed my problem. Thanks guys!