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First cooldown (level 1) - lasts 30 minutes
Second cooldown (level 2) - lasts 2 hours
Third cooldown (level 3) - lasts 24 hours
Fourth cooldown (level 4) - lasts 1 week
A week of clean play will reduce an account's cooldown level by one. An account whose cooldown level has been reduced to level 2 through clean play would receive a level 3 (24 hour) cooldown on their next infraction.
Please note that cooldown levels can exceed level 4. Players whose cooldown level exceeds level 4 will need an extended period of clean play to have their cooldown level reduce beneath level 3.
I find it hard to believe. You sure you're not missing something? What did the game say you got a cooldown for?
2nd one 2 days after that, was also 24h.
couple weeks after that i had DC and got 30 mins.