Mysterious sound problems with CS:GO and Realtek

[d3monsl4yer]

Background:

In 2014 I purchased an ASUS PC (ASUS G10AC-NR019S) and began playing CS:GO. The sound ingame was perfect, a nice balance between footsteps, ambient sound, guns and voice ingame. I could hear and locate footsteps well and firing guns blended in nicely with the rest of the ingame sound.

My sound settings where:

• Realtek audio (integrated in motherboard)
  
• 75% in Windows (Running Windows 8.1)
  
• No custom EQ
  
• No loudness equalization
  
• volume 1.0 (CS:GO)
  
• voice_scale 1.0 (CS:GO)
  
• Sound set to 'Headphones' in CS:GO

One day I decided to upgrade my audio drivers to a newer version, after reading a post about a potential FPS-increase. After doing so, my ingame sound was terrible. Firing a gun was really loud, footsteps where off and quiet and the perfect balance I once had was gone. I spent a lot of time trying to fix the problem but without any results. In the end I did a factory reset of my computer and everything went back to normal.

Today:

I just purchased a new PC (Taurus Overkill GTX 970 Skylake) and was psyched to start playing CS:GO. Unfortunately the sound is bad, in the same way it was when I upgraded my drivers on the old computer. Firing guns are load, voice ingame is loud, footsteps are quiet and off.

My setting are:

• Realtek audio (integrated in motherboard)
  
• 75% in Windows (Running Windows 10)
  
• aNo custom EQ
  
• No loudness equalization
  
• volume 1.0 (CS:GO)
  
• voice_scale 1.0 (CS:GO)
  
• Sound set to 'Headphones' in CS:GO

I'm using the same headset (Steelseries siberia, using the 3,5mm jack) as before and the settings are the same. I've tried googling for people having the same problems without any luck. I've tried playing around with the settings without luck either. Changing the EQ helps, but the sound isn't remotely close to what I once had.

Can anyone shed some light on the issue? I seriously want to figure this out once and for all.

[oldwrld]

Realtek chip most likely with a harmonic distortion of 2% as well a latency of at least 10-20ms per sample of sound. There isnt much of a fix, you've over-demanded something your chip was never designed to do.

Realtek chips are for basic mp3 music listening and youtubing, not sending 64-128 samples of sound.

What you seek a cheapo 30$ sound-card such as an audigy SE or RX from creative labs, or if you can afford it a 200$ soundcard from digi-ram this will clear up your problem as realtek drivers awell as hardware is not as good as a dedicated sound-card.

[ㄓ-$HΛĐØW ĐΞViŁ-ㄓ]

Take your computer to the computer serviser tell him what happended he will fix it

[d3monsl4yer]

Originally posted by I am a Radeon HD 7770:

Realtek chip most likely with a harmonic distortion of 2% as well a latency of at least 10-20ms per sample of sound. There isnt much of a fix, you've over-demanded something your chip was never designed to do.

Realtek chips are for basic mp3 music listening and youtubing, not sending 64-128 samples of sound.

What you seek a cheapo 30$ sound-card such as an audigy SE or RX from creative labs, or if you can afford it a 200$ soundcard from digi-ram this will clear up your problem as realtek drivers awell as hardware is not as good as a dedicated sound-card.

I'm not entirely sure what you're saying. My old computer was equipped with a Realtek chip as well and it worked wonders. Honestly, there should be no need for an external soundcard. This must be driver related?

[oldwrld]

Originally posted by f4stn:

Originally posted by I am a Radeon HD 7770:

Realtek chip most likely with a harmonic distortion of 2% as well a latency of at least 10-20ms per sample of sound. There isnt much of a fix, you've over-demanded something your chip was never designed to do.

Realtek chips are for basic mp3 music listening and youtubing, not sending 64-128 samples of sound.

What you seek a cheapo 30$ sound-card such as an audigy SE or RX from creative labs, or if you can afford it a 200$ soundcard from digi-ram this will clear up your problem as realtek drivers awell as hardware is not as good as a dedicated sound-card.

I'm not entirely sure what you're saying. My old computer was equipped with a Realtek chip as well and it worked wonders. Honestly, there should be no need for an external soundcard. This must be driver related?

It "Worked" past tense meaning you've already stressed it to its limit. its a realtek audio chip as in its designed like i said for mp3 listening and watching videos. Sound-cards were designed for the need to translate 64-128 samples of sound

Its half driver related, and half hardware related, the drivers arent designed to process more than 32 or so samples of sound CS-GO like most games uses 64 on the low side and 128 sample on the high side, meaning that if your chip can only do 32 samples per second sound will be lost accordingly.

Sound-cards dont have this problem theyre designed from the drawing board pushing 128 samples of sound (samples being directions if you will in simpler terms) all the time meaning nothing is lost unless the card is a junker for 10$

[d3monsl4yer]

Originally posted by I am a Radeon HD 7770:

Originally posted by f4stn:

I'm not entirely sure what you're saying. My old computer was equipped with a Realtek chip as well and it worked wonders. Honestly, there should be no need for an external soundcard. This must be driver related?

It "Worked" past tense meaning you've already stressed it to its limit. its a realtek audio chip as in its designed like i said for mp3 listening and watching videos. Sound-cards were designed for the need to translate 64-128 samples of sound

You're missing the point. I just purchased a new computer. The old computer still works fine and the audio is still perfect on that machine. It's my brand new computer that have bad sound in CS:GO.

[oldwrld]

Originally posted by f4stn:

Originally posted by I am a Radeon HD 7770:

It "Worked" past tense meaning you've already stressed it to its limit. its a realtek audio chip as in its designed like i said for mp3 listening and watching videos. Sound-cards were designed for the need to translate 64-128 samples of sound

You're missing the point. I just purchased a new computer, the old computer still works fine and the audio is still perfect on that machine. It's my brand new computer that have bad sound in CS:GO.

yes and newer realtek chips havent changed theyre still not designed for intensive gaming with lots of sound which CS-GO has more than 64 samples of sound happening at any given time. Your realtek chip depending on the model of it can do between 32 and 64 again as it was designed for listening to music and browsing youtube.

It doesnt matter about the other rig, all that matters is you understand your realtek chip is dying and no driver is going to fix the inheret design flaws in it. So accept it, drop 30$ for a cheapo sound-card which will not only provide better directional sound it wont have that hiss (harmonic distrotion) that said realtek chip has and will also benifit your headphones.

I make use of a sound-card because i want the clearest sound, i wont settle for second best by using the realtek HD audio chip on my board when i know my audigy RX wipes the floor with it.

http://www.newegg.ca/Product/Product.aspx?Item=N82E16829102003

el cheapo but far better than anything realtek offers

[d3monsl4yer]

Originally posted by I am a Radeon HD 7770:

Originally posted by f4stn:

You're missing the point. I just purchased a new computer, the old computer still works fine and the audio is still perfect on that machine. It's my brand new computer that have bad sound in CS:GO.

yes and newer realtek chips havent changed theyre still not designed for intensive gaming with lots of sound which CS-GO has more than 64 samples of sound happening at any given time. Your realtek chip depending on the model of it can do between 32 and 64 again as it was designed for listening to music and browsing youtube.

It doesnt matter about the other rig, all that matters is you understand your realtek chip is dying and no driver is going to fix the inheret design flaws in it. So accept it, drop 30$ for a cheapo sound-card which will not only provide better directional sound it wont have that hiss (harmonic distrotion) that said realtek chip has and will also benifit your headphones.

I make use of a sound-card because i want the clearest sound, i wont settle for second best by using the realtek HD audio chip on my board when i know my audigy RX wipes the floor with it.

I'm still quite confused about your statement. My old computer is two years old and I've never had any troubles. It still produces good quality sound in any game, including CS:GO.

The computer I just bought is 3 days old and there is no defect to the sound. The only problem I'm seeing is bad balanced sound in CS:GO. The Realtek chip, Realtek ALC892 7.1, should be capable of giving me correct sound.

[oldwrld]

Originally posted by f4stn:

Originally posted by I am a Radeon HD 7770:

yes and newer realtek chips havent changed theyre still not designed for intensive gaming with lots of sound which CS-GO has more than 64 samples of sound happening at any given time. Your realtek chip depending on the model of it can do between 32 and 64 again as it was designed for listening to music and browsing youtube.

It doesnt matter about the other rig, all that matters is you understand your realtek chip is dying and no driver is going to fix the inheret design flaws in it. So accept it, drop 30$ for a cheapo sound-card which will not only provide better directional sound it wont have that hiss (harmonic distrotion) that said realtek chip has and will also benifit your headphones.

I make use of a sound-card because i want the clearest sound, i wont settle for second best by using the realtek HD audio chip on my board when i know my audigy RX wipes the floor with it.

I'm still quite confused about your statement. My old computer is two years old and I've never had any troubles. I still produces good quality sound in any game, including CS:GO.

The computer I just bought is 3 days old and there is no defect to the sound. The only problem I'm seeing is bad balanced sound in CS:GO. The Realtek chip, Realtek ALC892 7.1, should be capable of giving me correct sound.

See this is the problem people seem to think a realtek chip is the same as the audigy 4 chip found on my RX.

this is not the case not even close. Even 3 days old realtek chips can be killed rather quickly via intensive sound. You used too have good sound past tense means you've done something now (over stressed it by playing CS-GO through it) and as such are getting the issue hundreds of others have reported and the fix is the same, buy a dedicated sound-card with proper drivers.

your realtek has alot of "Features" but its still like the rest pack a ton of features into a chip smaller than a quarter. The RX chip is about the size of a two dollar coin in my country. Your chip was not designed to run anything but 7.1 audio for movies and browsing the net. 2.0 is what your card may have been set to previous check the windows audio menu to see if its on 7.1 or 2.0

If its on 7.1 the sounds will be improper so ensure your card is always set to 2.0 or 2.1 (presuming you have a subwoofer)

https://gyazo.com/bacd95ac4ee309fd8b23986fc3316af0

this is how your windows sound menu should be configured to access this window right click and hit "Configure speakers"