Mouse stops working in game

[920]

Since the update that was within the last week, the mouse has often become inoperable during gameplay.
The problem goes away when I exit CS2 by ALT+TAB and come back again.
The OS recognizes and operates the mouse correctly and I believe the problem is on the CS2 side.
I am not sure at what point in time this symptom occurs, so I cannot work around the problem in advance.
Has anyone else encountered the same symptoms?
If this is not my specific problem, it would be great if VALVE could fix this issue.

My environment:
Win10, G303SH (GHub v2024.4.566893), AMDCPU, 32GBMem, RTXGPU

[turbo ;*]

Yeah I got now issues with mouse3 and mouse overall. I hope it get addressed because I used the mouse3 button for radial grenade menu to hold, and release the button. Now suddenly I need to double click with mouse3, but it works correctly with any other button.

[skOsH♥]

What's the brand and model of the mouse?

[ConnorRF]

I currently still have the similar issue. My mouse (Logitech G703 Lightspeed) will stop operating completely and the only fix is closing the game and reopening. Mouse works fine when I alt+tab out of the game

[920]

I am convinced that this problem is on the CS2 side. I have checked with GHub
to make sure the profile for CS2 is disabled, but the problem still reproduces.
I would like to add some additional information about the symptoms.
When the mouse pointer and mouse buttons stop working on CS2, if I open the Steam web browser on CS2, the pointer and buttons work fine. However, they remain not working when the browser is closed.
The problem occurs approximately every 10 minutes after the start of a match.

[IlovemyXJ]

just started to see this same issue with a "T7 Wired gaming Mouse"....

[Sethioz]

Originally posted by 920:

Since the update that was within the last week, the mouse has often become inoperable during gameplay.
The problem goes away when I exit CS2 by ALT+TAB and come back again.
The OS recognizes and operates the mouse correctly and I believe the problem is on the CS2 side.
I am not sure at what point in time this symptom occurs, so I cannot work around the problem in advance.
Has anyone else encountered the same symptoms?
If this is not my specific problem, it would be great if VALVE could fix this issue.

My environment:
Win10, G303SH (GHub v2024.4.566893), AMDCPU, 32GBMem, RTXGPU

i haven't had this issue, but while ago i saw others complain about similar thing.
is it wireless mouse?

if yes, then it's probably some power saving or other mode, you have to go thru your mouse settings and check if there's anything that may cause this.
cs2 is quite intrusive and it messes with your windows settings, that's why cs2 also causes a lot of BSODs and other random crashes where game just closes.

it might be messing with some power settings and i'm not talking about "power plan", i'm talking about mouse specific settings that can be accessed via device manager.

i had similar issue with one wifi adapter, it had its own power save mode or something like that, so when it thought it's "idle" then it disconnected or throttled. it never happened in cs2 or any other game, it's just generic example of how some simple setting can mess things up.

EDIT: even if mouse is wired, it could still be some setting (ones you can only access via device manager, not in mouse software)
another IMPORTANT thing to note, is that you should NEVER run your mouse nor keyboard software while cs2 is open. most modern gaming keyboards / mice come with software that can make macros and VAC may consider this as cheat.
i strongly recommend closing all of your software before playing.

[ARCH-VILE]

you can "fast format" if you have windows 10/11

[920]

Originally posted by Sethioz:

i haven't had this issue, but while ago i saw others complain about similar thing.
is it wireless mouse?

if yes, then it's probably some power saving or other mode, you have to go thru your mouse settings and check if there's anything that may cause this.
cs2 is quite intrusive and it messes with your windows settings, that's why cs2 also causes a lot of BSODs and other random crashes where game just closes.

it might be messing with some power settings and i'm not talking about "power plan", i'm talking about mouse specific settings that can be accessed via device manager.

i had similar issue with one wifi adapter, it had its own power save mode or something like that, so when it thought it's "idle" then it disconnected or throttled. it never happened in cs2 or any other game, it's just generic example of how some simple setting can mess things up.

EDIT: even if mouse is wired, it could still be some setting (ones you can only access via device manager, not in mouse software)
another IMPORTANT thing to note, is that you should NEVER run your mouse nor keyboard software while cs2 is open. most modern gaming keyboards / mice come with software that can make macros and VAC may consider this as cheat.
i strongly recommend closing all of your software before playing.

Yes, it is a wireless mouse.

My PC is a desktop and the power plan is set to default (balanced).
In the wireless adapter settings, the "power saving mode" is set to "maximum performance".
I think it is unlikely that the problem is related to the power plan.

For the mouse software I am using GHub provided by the hardware vendor.
The GHub has an "Onboard Mode" that leaves the mouse control from the software alone, but since the symptoms occur even when that mode is turned on, I think it is unlikely to be a problem with the GHub.
Nevertheless, it may be worth trying to close or uninstall GHub.

Thank you for your comments.