My phone broke and I had steam mobile authenticator

[gngngn]

My phone broke today, I have my name and password saved in this PC
What should I do?

[pope]

buy a new phone

[gangster schlumbug]

When you turned on Steam Mobile Authenticator, it should have given you a recovery code. If you still have the code, you can use that. If not, you will probably just have to contact steam support.

[76561198015167509]

I wiped my phone some weeks ago and didn't have the app and it send me SMS with code.

[gngngn]

I have the code, ty guys <3

[Kongeslasker]

what if i didnt saved the recovery code ?! I can't log in at my pc only browser and my phone is as long as steam on pc :(

[Fuerst Fux]

Originally posted by Kongeslasker:

what if i didnt saved the recovery code ?! I can't log in at my pc only browser and my phone is as long as steam on pc :(

You'll have to write to support with proof of ownership and they'll remove it.

[sametersoy]

buy a new phone

[Meepo]

Just create a new account and move on.

[Funz]

Originally posted by Kongeslasker:

what if i didnt saved the recovery code ?! I can't log in at my pc only browser and my phone is as long as steam on pc :(

use the steam guard backup codes you made.

[Fuerst Fux]

https://support.steampowered.com/kb_article.php?ref=8625-WRAH-9030&l=english#sold

Help, I lost (or sold) my phone and can't log in! What do I do?

If possible, you should contact your wireless service provider and get a replacement phone with the same phone number. Steam will be able to send SMS messages to your replacement phone, and you will be able to recover your account as described below.

If you no longer have access to your phone and don't have your recovery code, you'll need the assistance of Steam Support. Use the "Contact Steam Support" button at the top right of this page to get help removing your authenticator. If you don’t have access to the email address that is currently associated with your Steam Account please provide proof of account ownership within your ticket.

[jacobfrickenjones]

Originally posted by Arkadiy:

Just create a new account and move on.

♥♥♥♥♥♥ what if you have a few hundred dollars of skins in ur account

[Funz]

Originally posted by ✤ VacUntilHack:

Originally posted by Arkadiy:

Just create a new account and move on.

♥♥♥♥♥♥ what if you have a few hundred dollars of skins in ur account

what about it?

[Fuerst Fux]

Originally posted by ✤ VacUntilHack:

Originally posted by Arkadiy:

Just create a new account and move on.

♥♥♥♥♥♥ what if you have a few hundred dollars of skins in ur account

Originally posted by FUERTE FUX:

https://support.steampowered.com/kb_article.php?ref=8625-WRAH-9030&l=english#sold

Help, I lost (or sold) my phone and can't log in! What do I do?

If possible, you should contact your wireless service provider and get a replacement phone with the same phone number. Steam will be able to send SMS messages to your replacement phone, and you will be able to recover your account as described below.

If you no longer have access to your phone and don't have your recovery code, you'll need the assistance of Steam Support. Use the "Contact Steam Support" button at the top right of this page to get help removing your authenticator. If you don’t have access to the email address that is currently associated with your Steam Account please provide proof of account ownership within your ticket.

[Valiant]

Originally posted by Arkadiy:

Just create a new account and move on.

no

[Glerk]

Originally posted by Radical Communist:

Originally posted by Arkadiy:

Just create a new account and move on.

no

Sep 7, 2016 @ 5:53am
Why did you Necro this?