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вот их ответ:
Hiya,
You’ve reached FACEIT support, thanks so much for contacting us! 💝,
So sorry to hear you are experiencing issues with verifying your number.
I’m speaking with our message distributor to investigate this for you. If you aren’t receiving the verification code, the distributor will need to contact your phone network to resolve the delivery issues.,
Unfortunately, we can’t guarantee how long this will take to fix.,
However, there are some ways to try and get around the problem,
Here are Mia’s top tips for verifying your number 💁♀️,
Try every few days! Sometimes there may be a temporary network problem, which time may help fix. ,
Use another number that's with a different network for verification. Try borrowing a phone from a family member or friend. ,
Ensure your number is not being used on another account. An error will pop up when you attempt to verify, if this is the case. ,
If I am mistaken, and your issue was not regarding an SMS delivery error, please read on:,
If you are looking to remove or change the phone number on an account, this is not possible, once verified, phone numbers are permanently linked. Please don’t worry! A phone number is only required for one-time verification. Not having access to the number will not cause you any problems. ,
If you are having issues with Two-Factor Authentication/Google Authenticator, please submit a new ticket using the Two-Factor authentication contact reason.,
Have a wonderful day!
Mia 🌹