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i also found a 4 year old thread here where someone uses Paybox for steam as well.
https://steamcommunity.com/discussions/forum/1/618463446165071918/
p.s i'm not going to post up the link to the paybox website at all.
p.s i go and search "paybox" by using mozilla firefox.
wrong, steam support will not help you in this case as paybox website isn't affiliated to valve corporation and steam at all.
the answer to his problem is this one
1) go and contact the paybox website support staff for help
p.s OP thought the problem can be solved by steam support. he didn't realize that the problem is due to the website he uses to purchase "steam funds".
\
https://help.steampowered.com/en/wizard/HelpWithPurchase
then tell them to refund your money or you will talk to the police