Counter-Strike 2

Counter-Strike 2

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CS:GO crashes on launch - I may have tried all possible solutions, non worked.
Greetings everyone,

Every time i try to run CS:GO, it says i'm in game, then a few seconds later back to online, basically the game crashes.

I tried SOOOOOOOOOOOO many solutions, to the point where (Ironically) it seems that this thread alone may have all possible solutions anyone may need to try before they become as desperate and lost as me.

I even contacted steam support, and even they told me they don't know, and they will be looking more into the this problem with more reports they get....
Then they told me to come here to ask if anyone else is having this problem or can help me, so here goes...
_______________________________
Here are the solutions i tried:

  • Deactivate antivirus for 10 mins and try the game (Multiple times with multiple different attempts)

  • Uninstalling and Reinstalling the game in a different drive (Even though i have bad internet)

  • Installing CCleaner and Malwarebyte and ran a scan and fixed registry keys

  • Uninstalled registry keys for "Windows Problem Reporting" as i thought it may be the process that interrupts the game process from playing.

  • I allowed all inbound and outbound network connections and tried to run the game, didn't work

  • I tried the DEP fix, but i can't even select the game to do that, so i'm not sure what else is possible regarding that

  • I verified my game files

  • I set my game's launch options to the following: "-dx11 -dxlevel 90 -safe -nojoy -high -fullscreen -tickrate 128 -novid -nod3d9ex1 -lv +mat_queue_mode 2 -noborder +cl_forcepreload 1 -threads 4 cl_disablehtmlmotd 1 -autoconfig -windowed" but nothing worked.*

  • I tried to run the game as administrator, compatibility mode, on and off, different variations, nothing worked.*

  • I even went as DEEB as checking WHY the game doesn't start, as a process, which you can find in the attached file below, (for context: This attached file is generated by Windows Problem Reporting process)
    I found the following problem:
    ----
    Event Name: APPCRASH
    Fault Module Name: StackHash_2beb
    Exception Code: c0000005
    ----
    I tried to search for a solution, but couldn't find any that worked, yet i think this is where my problem stands.*

  • Previously I had the Event Name "BEX", which was fixed after I used "bcdedit.exe /set {current} nx AlwaysOff" in the cmd as an administrator, This fixed the BEX problem, but the APPCRASH problem appeared afterwards.*

  • I also believe i have the latest .NETFRAMEWORK , C++ components, and something else related to that, all up to date, yet nothing worked.*

  • I have updated Windows, and my Nvidia graphic driver, yet nothing worked.*

  • I have disabled the "Windows Management Instrument" as a means of trying to fix this crashing problem. (As per a youtube video)

    Edit:
  • I reinstalled steam, didn't fix.
---------------------------
the following solutions were suggested by the steam support i talked to, and here's what happened:

  • As for the "Crash Troubleshooting":
    Update your Windows install - Already up to date
    Update drivers for your computer - Graphic card is up to date
    Verify your game cache files - Already did that (Many times)
    Disable non-essential software ---> Programs Which May Interfere with Steam - Non of these are active during my tests of running the game, yet it still crashes.
    Check the game's system requirements - Judging by the fact it ran smoothly before on the same machine, yeah this is safe.

  • as for "Game Performance" - Same thing, all in check, though i'm not sure how this would help as i'm looking for reasons for crashes, anyhow this is also safe or rather not too related.
    If i can get the game running, I can worry then about the game performance.

  • "If possible, please take a screenshot of any error messages you're seeing when the game crashes."
    Alright, as for this... you see the funny thing is, there are no crash error messages that appear to me... i literally have to dig through to find them, therefore that's how i got the .wer file. (which you can find in the link below)
    Everything happens in the background, though it's safe to say that it was indeed a crash.
    PS: I'm not really sure why the crash message from "Windows Error Reporting" doesn't show up, but yea...

  • "If you're able to reproduce the crash, please provide step by step instructions so we can try to reproduce it here."
    Step 1- Run the game.
    Step 2- Wait 5 seconds or so.
    Step 3- Discombobulate (Game crashes) --- No output message of the game crashing however.

  • "Are you able to reproduce the crash on a different machine, or test the issue on the same machine with a different Steam account?"
    As i don't have a different machine, i made a new steam account and tried to run the game, but still it didn't run.

  • "Providing context about the crash can help us investigate the cause - did anything change on your system? Is the crashing associated with a recent game update?"
    I can't say for sure if the crash is related to a game update, as i didn't run the game after i formatted my PC 2 months ago until recently, that's when the new update has already hit like 2 weeks later.
    If anything, the only thing i would imagine changed with my system is that the windows version was updated.
    I have windows 10 as per the system info i sent before.
***************************
I have to note that the game worked with me before the format 2 months ago pretty well, so I really don't know what's the problem right now...
And no, I can't reverse back to the windows version that worked, nor do I know which version it was.

The only thing i didn't try, and i won't try is to format my PC again, because i had already done so like 2 months ago, it is practically brand new.
I also didn't revert back to previous windows updates, because of the same reason.

I have to note that before i formatted my PC, the game worked fine even when my anti-virus was on.

I also have to note that whenever i run the game, and i look at the task manager, I notice that the game process after a few seconds, it's status turns to "Suspended" and the "Windows Error Reporting" process appears in the task manager before disappearing again along the "csgo" process. (See image in link)

If anything... I have done a lot to try to fix this... so yeah I need help.
I have already wasted too much time on this, around 12 hours or more... so I'm basically lost at this point.

============================
You can find my system information in this link" https://gofile.io/?c=Enc4At "

Last edited by 2010wolf CURSED panda blw.tf; Dec 23, 2019 @ 9:01am
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Showing 1-15 of 36 comments
s1 Dec 21, 2019 @ 12:50am 
Ok good game.
Originally posted by Khaaan!!:
It just might be the newest patch messing up your game, wait for next hotfix and then it should work again. Have had same problem too once

I really hope you're right... I really do.
If i'm not mistaken, there was an update today 1/7/2020, around 65MB, i tried to launch the game again, it didn't work, still crashed.

Hey, do you think the problem may reside in what partition style type of disk i have?
I know there are two types, MBR and GPT, and i'm currently using MBR.
or perhaps the file system type? (I'm currently using NTFS)
Distroid Jan 7, 2020 @ 5:54am 
I stopped playing cs for like a month so I didn't update the game. I updated the game and now
I have the same issue so I think it was an update.
Originally posted by Distroid:
I stopped playing cs for like a month so I didn't update the game. I updated the game and now
I have the same issue so I think it was an update.

Did you also try all of the fixes i attempted?
Do you have exactly the same problem i have?

If so... THEN WELCOME ON BOARD XD
Distroid Jan 7, 2020 @ 6:48am 
I do have the same problem and I did try everything :(
Originally posted by Distroid:
I do have the same problem and I did try everything :(

Did you happen to format your PC before playing the game with the new update? (Cuz this is what i did)
If no... then this has nothing to do with that... and the problem is a little bit more clearer now.

I'd suggest you talk to steam support, tell them your situation, your pc info/specs, and all that stuff, and tell them you found this thread and tried everything.
This will surely help them in some way to narrow down the problem, or find a solution to it.

If you want you can add me, and we can talk about this more.
creedin Jan 7, 2020 @ 1:10pm 
I reset my pc by using Windows and now the game works perfectly.
Originally posted by creedin 马修禹:
I reset my pc by using Windows and now the game works perfectly.
Mind if you tell me how you did that? or if there was a yt video about it.
Originally posted by creedin 马修禹:
https://www.youtube.com/watch?v=8LgHNRjiekQ

Ah this is what you meant.
Well given that i had already installed a new windows 2 months ago, i guess i have already done this.

Anyways, thanks for the attempt for help!
Last edited by 2010wolf CURSED panda blw.tf; Jan 7, 2020 @ 2:41pm
Originally posted by creedin 马修禹:
https://www.youtube.com/watch?v=8LgHNRjiekQ

Right so... I looked more into this, and i have to say the title deceived me.
The way I understood this is that i'd reset my windows, and that's it.... Except i don't want to do that.

Recently as i was working on a UE4 game project, i attempted to build a level, and i got this error message code "0xc000007b"... which shouldn't happen.
This appeared on other programs i have, but i didn't think much of it... though now this happened, it needs to be fixed.


Now, i have to give a bit of context that I may have not realized is important or relevant.
When i formatted my PC, i have completely removed the OS (Windows), and then installed a different Windows version that is more up-to-date.

The problem here being that, i could have just formatted my PC without removing the current windows, or by reinstalled the same windows version i have... which might have been the reason why all of this happened.

So here's what I REALLY want, and am going to attempt to do...
I'm going to attempt to RESET MY PC to FACTORY SETTINGS.
As seen in this link " https://support.hp.com/lv-en/document/c02638587 " under "Factory Reset"
Quote:
The Factory Reset option does the following: Removes all partitions. Reformats all hard drives. Re-installs the original operating system on the default system drive (usually the C: drive). Re-installs all original hardware drivers. Re-installs all original trial software. This recovery option returns all of the notebook's software to the condition it was in at the time of purchase. Any programs installed after purchase and any files you created will be removed entirely.

By doing this, I may have windows 8.1 installed after this operation is completed, from there i can upgrade to windows 10, using the windows upgrade tool, in which everything will be back to normal.... or so it should.


I will update this thread once i have finished doing this... i hope i don't run into any further problems...
creedin Jan 14, 2020 @ 1:14pm 
good luck!
Unfortunately, this didn't seem to fix the problem...
I still get the 0x000007b error whenever i try to open certain programs, or when i build a level in unreal engine.

Additionally, the game doesn't run... meaning that i haven't really done anything, i'm back to the start.
I didn't even install my anti-virus yet...

So yeah, very depressing.
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Date Posted: Dec 21, 2019 @ 12:14am
Posts: 36