Counter-Strike 2

Counter-Strike 2

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BrabusRaiGeki Jul 10, 2017 @ 12:26am
How to fix the low volume problem with razer kraken etc.
Since the last update on the sound there was a lot of ppl complaining about their sound was too low when set on maximum. I had the same issue. There is some process from razer synapse which is doing something wrong with CS:GO sound and i couldn't hear a thing.So there's what i did to fix my sound.
Go in task manager and the first thing you wanna do is right click on synapse's process and end the task, then close every single proces that is connected to synapse/razer i had 2 of them. Start synapse again, open CS:GO and your sound should be just fine with the only difference that you gonna miss the Quad Surround Sound and 5.1 Surround sound modes. Let me know if that was helpful. GL and HF!
Edit: Just stop "Kraken USB APO Helper" proccess and you're good to go. It's been months and the problem is still there. Hope more ppl see that so they can fix their issue!
Last edited by BrabusRaiGeki; Jan 18, 2018 @ 10:03am
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Showing 1-15 of 20 comments
Soul Aug 3, 2017 @ 6:15pm 
I just wanted to thank you for taking your time and posting this. I had this problem for months without finding a fix. Thank you :steamhappy: nice fix
Last edited by Soul; Aug 3, 2017 @ 6:16pm
cat Aug 3, 2017 @ 6:16pm 
lol wut i have razer kraken and never had a issue
Soul Aug 3, 2017 @ 6:18pm 
well i had with my 7.1 chroma and now its fixed and i am very thankfull
Last edited by Soul; Aug 3, 2017 @ 6:19pm
BrabusRaiGeki Aug 4, 2017 @ 5:23am 
I found even a faster solution, so iam gonna put it here real quick! You go to task manager, scroll down to "Kraken USB APO Helper" , right click and then click on end task and you're good to go!
Works every time for me.
Glad i helped, guys! GL and HF! :)
Hubert Aug 4, 2017 @ 5:23am 
bruh ive got the kraken and i have to have every sound on low so my ears dont die XD
BrabusRaiGeki Aug 4, 2017 @ 5:28am 
Originally posted by The Lord Jesus himself:
bruh ive got the kraken and i have to have every sound on low so my ears dont die XD
I see, but most of us have that problem and it was pain in the ass. I used to play on "Volume 1" and still can't hear a ♥♥♥♥. I don't know where the problem is. It appeared after the last sound update they made. Issue might be something with OS, might be synapse...idk. All i know is its something with 7.1, cause few friends had the same issue with 7.1 headsets and they were not razer. So for all out there having that issue it should be helpful.
The thing is that issue was there for months, but valve just don't care.
ozrrrr Nov 12, 2017 @ 11:24am 
♥♥♥♥♥♥♥♥♥ wtf Ty so much man at first i was like no way this works and then i did it and voila.
TY so much <3
(Razer Kraken 7.1 Chroma)
BrabusRaiGeki Nov 12, 2017 @ 11:51am 
Originally posted by ✪ ozr:
♥♥♥♥♥♥♥♥♥ wtf Ty so much man at first i was like no way this works and then i did it and voila.
TY so much <3
(Razer Kraken 7.1 Chroma)
Sometimes it takes something simple to fix a huge issue :) Glad i can help!
Jan 17, 2018 @ 8:49pm 
thanks man!
BrabusRaiGeki Jan 18, 2018 @ 2:11am 
Originally posted by ΜΑΝΕΣΤΩΝΣΚΑΜΜΕΡΣ:
thanks man!
Sure, no problem! I see there's still people with that issue and they dont have fix for it. My topic doesnt appear in google search when i search it and i wonder how you guys found it. You searched in the community discussions or found it from google?
Last edited by BrabusRaiGeki; Jan 18, 2018 @ 10:09am
[scam]VAliANt Feb 1, 2018 @ 4:52am 
Guys I had the low-volume problem with Razer ManOwar 7.1 !

after the last razer surround update (version 2.21) this thing happened to me : very low volume even with all the windows 10 volumes maxed out.

From the first moment,i suspected razer surround software (because it happened after update),so I uninstalled it and deleted razer folder in program files(x86).

I'm not sure if the volume is like before tho,but it sure become much Much higher!

Now I'm looking to downgrade my razer surround software and NEVER EVER updating it!
Redd Feb 15, 2018 @ 8:42am 
Oh my god... thank you Google for finding this thread, and thank you Brabus - RaiGeki for taking the time to figure this crap out. been trying for months to fix mine and as soon as I ended Kraken APO Helper, it all went back to normal.
Last edited by Redd; Feb 15, 2018 @ 8:42am
BrabusRaiGeki Feb 15, 2018 @ 9:27am 
Originally posted by 501 T. Wilson:
Oh my god... thank you Google for finding this thread, and thank you Brabus - RaiGeki for taking the time to figure this crap out. been trying for months to fix mine and as soon as I ended Kraken APO Helper, it all went back to normal.
Yeah idk what is this process doing anyway lol. Glad i helped! Gl and hf! :)
FroSmile Jan 13, 2019 @ 2:55pm 
I HAVE THE ANSWER!! THE PROBLEM IT SELF CAN BE FIXED!

http://www.imgurupload.com/image/lDroJ

look at the photo. It's of the little box you plug your headset jack into, that has the volume buttons, THX button, mute button, and the thing I'm about to show you. its Labeled #1 on the photo.

It's to balance the game chat and audio.

Holding it down one way will mute the sound, holding it down the other way increases volume to 100%.

I promise you, this is the answer. All of us accidentally hit that button with our bellies or something. Lol :)

bporion386 May 16, 2019 @ 6:14pm 
Originally posted by America:
I HAVE THE ANSWER!! THE PROBLEM IT SELF CAN BE FIXED!

http://www.imgurupload.com/image/lDroJ

look at the photo. It's of the little box you plug your headset jack into, that has the volume buttons, THX button, mute button, and the thing I'm about to show you. its Labeled #1 on the photo.

It's to balance the game chat and audio.

Holding it down one way will mute the sound, holding it down the other way increases volume to 100%.

I promise you, this is the answer. All of us accidentally hit that button with our bellies or something. Lol :)
well that fixed it for me , thanks !
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Date Posted: Jul 10, 2017 @ 12:26am
Posts: 20