[SOLVED] CSGO not launching

[Serubyne]

Never come across this problem before.

I've just finished reinstalling CSGO after uninstalling a long time ago, and for some reason it just doesn't launch.

What happens is that when you click play, it would say "preparing to launch". Then on task manager, CSGO.exe would run for about 10-15 seconds before it just disappears. No window, no black screen, nothing.

Here's what I've tried.

• Restarting Steam
  
• Restarting PC
  
• Verifying integrity of game cache
  
• Changing compatibilty mode to "Windows 7"
  
• Running on administrator mode
  
• Reinstalling the whole game, again
  
• Adding CSGO to AV exclusions
  
• Adding any Steam related processes to AV exclusions
  
• Reinstalling Steam
  
• Killing as much processes that might cause problems
  
• Deleting config.cfg, video.cfg and videodefaults.cfg
  
• Stopping WMI service

I don't think the specs of my PC is the problem, although it's old, it was able to run it before I uninstalled and reinstalled. OS is Windows 10 Pro.

EDIT: HERE'S THE SOLUTION [Thanks to the guy named Sir]

Navigate to C:\WINDOWS\SYSWOW64\WBEM\. Right click on fastprox.dll, click Properties, click Security tab, click Advanced, click Change (near the top of the window), Enter your Windows login name, click Check Names to make sure it's correct, click OK, OK, OK. Then, rename fastprox.dll to something like fastprox.dllold.

[Serubyne]

Originally posted by ❄UnrealChill❄:

Try running csgo on safe mode and maybe try updating drivers. Its known that Realtek has issues

Before uninstalling, I had Realtek drivers. They worked without any issues.

[Serubyne]

Originally posted by Sir:

C:\Program Files (x86)\Steam\logs has a bunch of logs. Review those and look for errors/failures.

Don't know where to start looking for any errors.

[Serubyne]

Originally posted by ❄UnrealChill❄:

Try running csgo on safe mode and maybe try updating drivers. Its known that Realtek has issues

Have already tried CSGO on safe mode.

[Serubyne]

Originally posted by Sir:

Originally posted by Fynyx:

Yup. Have done already.

Running low on ideas.

Try adding -nosound to the Launch Options.

Nothing.

[Serubyne]

Originally posted by Sir:

Run DXDIAG and use the Save All Information button to get the text. Paste as much as possible here.

Steam won't let me post here so here it is on Pastebin.
https://pastebin.com/yDqkznCC

[Serubyne]

Originally posted by Sir:

Originally posted by Fynyx:

Steam won't let me post here so here it is on Pastebin.
https://pastebin.com/yDqkznCC

It doesn't seem like NVidia drivers are installed (or maybe aren't installed correctly). But that card is so old that I'm not sure what DXDIAG will show for it.

2GB or RAM? Is that correct?

It doesn't appear that the RealTek drivers are up to date.

Try this: Open services and stop Windows Management Instrumentation. See if the game will load.

Yes, I've got 2GB of RAM.
I've got NVidia drivers installed.
I haven't really updated my RealTek drivers, it hasn't caused any problems in any game.

[Serubyne]

Tried to stop WMI, but it comes up with an error message that says:

The operation could not be completed.
A stop control has been sent to a service that other running services are dependent on.

[Serubyne]

Originally posted by Sir:

Originally posted by Fynyx:

Tried to stop WMI, but it comes up with an error message that says:

The operation could not be completed.
A stop control has been sent to a service that other running services are dependent on.

That tells me that WMI is the culprit. I'm trying to find a simple solution.

Maybe http://steamcommunity.com/app/730/discussions/0/864977564375095502

Found a way to stop WMI, but still nothing.

[Serubyne]

Originally posted by Sir:

The problems is related to shaderapidx9.dll. Start googling.

On the discussion you linked, it says you have to gain ownership of

C:\WINDOWS\SYSWOW64\WBEM\FASTPROX.DLL

How do you do that?

[Serubyne]

Never mind, found how to gain ownership.
But it keeps saying "ask permission from [INSERT USER]"
Even if it set it to everyone it still says that.
Need some help here.

[Serubyne]

Never mind [again...]
I was able to rename fastprox.dll.
Starting up CSGO...

[Serubyne]

Originally posted by Sir:

Originally posted by Fynyx:

On the discussion you linked, it says you have to gain ownership of

C:\WINDOWS\SYSWOW64\WBEM\FASTPROX.DLL

How do you do that?

Navigate to C:\WINDOWS\SYSWOW64\WBEM\. Right click on fastprox.dll, click Properties, click Security tab, click Advanced, click Change (near the top of the window), Enter your Windows login name, click Check Names to make sure it's correct, click OK, OK, OK.

Yes! Finally it works.
Thanks for the help.
The problem was that fastprox.dll thing.

[Serubyne]

Originally posted by Sir:

The solution you added to the top doesn't mention renaming fastprox.dll to fastprox.dll.old

Fixed.

[Sm1th]

Originally posted by Savy:

Let me guess, AMD gpu? If so, do not use the latest 17.4.3 crimson relive driver, but go back to 17.2.1 - this is what causes csgo to not launch on screen, just the process running.

THANK YOU MATE!!

It helps me

[ttvLtpie123]

Originally posted by ReDleGiThacK:

Never come across this problem before.

I've just finished reinstalling CSGO after uninstalling a long time ago, and for some reason it just doesn't launch.

What happens is that when you click play, it would say "preparing to launch". Then on task manager, CSGO.exe would run for about 10-15 seconds before it just disappears. No window, no black screen, nothing.

Here's what I've tried.

• Restarting Steam
  
• Restarting PC
  
• Verifying integrity of game cache
  
• Changing compatibilty mode to "Windows 7"
  
• Running on administrator mode
  
• Reinstalling the whole game, again
  
• Adding CSGO to AV exclusions
  
• Adding any Steam related processes to AV exclusions
  
• Reinstalling Steam
  
• Killing as much processes that might cause problems
  
• Deleting config.cfg, video.cfg and videodefaults.cfg
  
• Stopping WMI service

I don't think the specs of my PC is the problem, although it's old, it was able to run it before I uninstalled and reinstalled. OS is Windows 10 Pro.

EDIT: HERE'S THE SOLUTION [Thanks to the guy named Sir]

Navigate to C:\WINDOWS\SYSWOW64\WBEM\. Right click on fastprox.dll, click Properties, click Security tab, click Advanced, click Change (near the top of the window), Enter your Windows login name, click Check Names to make sure it's correct, click OK, OK, OK. Then, rename fastprox.dll to something like fastprox.dllold.

THANK YOU SOOOOO MUCH OMG IT TOOK ME HOURS TO FIND THIS THANK YOU SOOO MUCH QAP;SDFHJKAHDSFGPKJHDSAPGHDSA