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She does have a weird schedule sometimes where she leaves the house and roams around early in the morning and at odd times.
I do use all the unofficial patches though.
A couple of times I just used console to make her come out of her house.
prid 1B13C
moveto player
Here is a link to Unofficial Skyrim Patch. Page has links to other patches.
Unofficial Skyrim Patch by Unofficial Patch Project Team
http://www.nexusmods.com/skyrim/mods/19/?
Run LOOT after installing these patches to sort your load order and always after installing or updating mods.
LOOT
https://loot.github.io/
Sometimes leaving the city fixes this bug, but it often require leaving the whole hold entirely. Fast travel to other hold, or use a cart if you wish to keep your immersion. Do something there and come back. Viola's AI should reset and quest will proceed normally.
Stay away for atleast 3 days.
And install the patches.
Loot to.