Error cannot connect to server - 12029

[YflaalfY]

Yo guys
yesterday I bought an unlimited version, when I want to "register a payment key", it writes me "Unable to connect to server (12029)", I can play online, but without the "paid" version. I tried disabling TLS 1.0 / 1.1 and it doesn't work, reinstallation doesn't work, nothing works
Can you help me pls ?

[BitUniverse]

Автор сообщения: Alfy

yeah i tried firewall too.
but I already have it activated! I gave the login details to a friend and he did it. He didn't change anything, he didn't set anything. So the problem was probably somewhere in the IP address. Because I now have an active account and can play online. I tried everything TLS, forward ports, hosts file, DNS, etc..

Автор сообщения: Alfy

Hi, I tried to block it, but it didn't work. So I enabled it again. Then, as I wrote above, I gave my friend my trackman data and it worked for him right away. I have no problem playing online. It worked for every server I connected to, so the only problem was that I couldn't verify the "payment key"

I just want to clarify something since this both of these are weirdly worded to me (I think there's some extra jargon in these messages that's making it hard to process).

So your game on your computer won't display that your account is now a United/paid account, but it does on your friend's computer?

Did he put in your payment code for United and it worked for him but not you?

If it was already working when he got your account details, the issue now is that your client (game on your computer) won't acknowledge that your account is activated but the server thinks your account is activated, so you can access the whole game and all the online features?

[spd make the L]

hello.
I bought the steam version and I'm having problems with the connection.

unable to connect to server 12029.

I had problems with my ubisoft account, I can connect to the website but I can't connect to the game.


*the first installation of the game I was able to enter the game normally but I could not connect or create a new account due to connection problems possibly*

[Ubi Milky]

Hello spd, thanks for getting in touch with us.

This error code is quite common for players playing the game on modern Windows operating systems.

Can you please follow the steps in this pinned guide to resolve this error message please >>
https://steamcommunity.com/app/7200/discussions/0/3135045355763052773/#c3183487594854169353

-Ubisoft Support

[spd make the L]

Автор сообщения: Ubi Milky

Hello spd, thanks for getting in touch with us.

This error code is quite common for players playing the game on modern Windows operating systems.

Can you please follow the steps in this pinned guide to resolve this error message please >>
https://steamcommunity.com/app/7200/discussions/0/3135045355763052773/#c3183487594854169353

-Ubisoft Support

OMG TKS TKS TKS TKS TKS

[Ubi-Thrupney]

Автор сообщения: spd

OMG TKS TKS TKS TKS TKS

Wow :( Tsk tsk yourself :(

Let us know if Ubi-Milky's suggestion resolved this for you. If not, I'll be keen to investigate further

- Ubisoft Support

[spd make the L]

everything is fine.
thank you so much for everything. I made an abbreviation I think it sounded wrong. hahahaha
thanks for everything everything is normal in the game

[Ubi_TheBerry]

Автор сообщения: spd

everything is fine.
thank you so much for everything. I made an abbreviation I think it sounded wrong. hahahaha
thanks for everything everything is normal in the game

Thanks for the update spd, glad to hear it's since been resolved!

You know where we are if you need help again in future!

- Ubisoft Support

[purppxvl]

Автор сообщения: Ubi Milky

Hello spd, thanks for getting in touch with us.

This error code is quite common for players playing the game on modern Windows operating systems.

Can you please follow the steps in this pinned guide to resolve this error message please >>
https://steamcommunity.com/app/7200/discussions/0/3135045355763052773/#c3183487594854169353

-Ubisoft Support

Hey, after wanting to play TMUF again on my new PC, I can't log into the game. It starts up in a freezed state saying "connecting to master game server" and then seems to be connected, but when I try to login or reset my passowrds I get different kind of errors like "could not send Email" "could not connect(12029)" or the simple "you are not connected, go online" message. The steps in your guide did not help unfortunately. I even tried installing TMNF and logging in, but I'm facing the same issue there. I also disabled my firewall and started the game as administrator. Does one of you have another Idea on how to proceed?