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TrackMania United Forever

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YflaalfY Mar 20, 2022 @ 9:56am
Error cannot connect to server - 12029
Yo guys
yesterday I bought an unlimited version, when I want to "register a payment key", it writes me "Unable to connect to server (12029)", I can play online, but without the "paid" version. I tried disabling TLS 1.0 / 1.1 and it doesn't work, reinstallation doesn't work, nothing works
Can you help me pls ?
Last edited by YflaalfY; Mar 20, 2022 @ 10:05am
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Originally posted by spd make the L:
everything is fine.
thank you so much for everything. I made an abbreviation I think it sounded wrong. hahahaha
thanks for everything everything is normal in the game
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Showing 1-15 of 23 comments
BitUniverse Mar 20, 2022 @ 2:06pm 
So you can get online on Nations Forever, but not United Forever, is that right?
#1
BitUniverse Mar 20, 2022 @ 2:08pm 
Originally posted by Alfy:
yesterday I bought an unlimited version
Also, what's "an unlimited version"? Did you buy it from Steam or a different key seller?
#2
YflaalfY Mar 20, 2022 @ 2:22pm 
I can play online on both versions, but on United version when i want to insert key to upgrade to united type account, it causes me this error 12029.
I bought it on steam.
#3
YflaalfY Mar 20, 2022 @ 2:43pm 
There is a screen, this error will appear
https://imgur.com/a/njXobBV
#4
BitUniverse Mar 20, 2022 @ 7:29pm 
I can't remember what I did to upgrade my account... did you check your email for a different key, or does it say to use the CD key?
#5
BitUniverse Mar 20, 2022 @ 7:31pm 
If it is the CD key, maybe try Nations? It seems backwards, but if the option is there, it might work
#6
YflaalfY Mar 21, 2022 @ 8:54am 
Originally posted by BitUniverse:
I can't remember what I did to upgrade my account... did you check your email for a different key, or does it say to use the CD key?
When I click on register paid key, I enter my key, which I got from the steam, I click on convert and then the error reappears. It does the same thing in both applications Nations/United. And still I can play online with my friends, but dont have "skins" and other things in United version.
Last edited by YflaalfY; Mar 21, 2022 @ 9:33am
#7
BitUniverse Mar 21, 2022 @ 2:12pm 
Have you tried turning your firewall off? If you haven't, do this only if you feel comfortable and safe doing it. It can be a huge security risk.

I wish I could give you specifics, but it seems to be a general network error that spans multiple games, so there's no one answer to it
Last edited by BitUniverse; Mar 21, 2022 @ 2:13pm
#8
76561198868205544 Mar 22, 2022 @ 6:19am 
Originally posted by Alfy:
Yo guys
yesterday I bought an unlimited version, when I want to "register a payment key", it writes me "Unable to connect to server (12029)", I can play online, but without the "paid" version. I tried disabling TLS 1.0 / 1.1 and it doesn't work, reinstallation doesn't work, nothing works
Can you help me pls ?

Hey! Sorry to hear that you have been experiencing these connectivity issues. In order to troubleshoot this please try the steps here:

{LINK REMOVED}

If the issue continues after this please let us know.

Thank you.

- Ubisoft Support
#9
YflaalfY Mar 22, 2022 @ 7:19am 
yeah i tried firewall too.
but I already have it activated! I gave the login details to a friend and he did it. He didn't change anything, he didn't set anything. So the problem was probably somewhere in the IP address. Because I now have an active account and can play online. I tried everything TLS, forward ports, hosts file, DNS, etc..
#10
Ubi Milky  [developer] Mar 23, 2022 @ 4:33pm 
Hey Alfy, thanks for getting in touch with us could you please check the following three steps for us to rule out a few possible causes of this issue >

1. When you mentioned disabling the TLS settings in your first message, we actually would advise you to enable them temporarily instead as this can usually help with other error codes seen when trying to register the game or connect online. Please double-checking you have 1.0 and 1.1 enabled in your Internet Options in Windows,

2. Can you also try reinstalling maniaplanet from this link instead, then try launching the game from the maniaplanet .exe file, then the games own .exe file, instead of using Steam at all? > https://www.maniaplanet.com/

3. After trying these two steps, is there any possibility that you might be logging in with the incorrect maniaplanet account details?

-Ubisoft Support
#11
BitUniverse Mar 23, 2022 @ 5:09pm 
Originally posted by Alfy:
but I already have it activated! I gave the login details to a friend and he did it. He didn't change anything, he didn't set anything

Have you tried using BulkCrap Uninstaller to uninstall TMUF? It will remove of all traces of it from your computer
#12
YflaalfY Mar 25, 2022 @ 9:39am 
Originally posted by Ubi Milky:
Hey Alfy, thanks for getting in touch with us could you please check the following three steps for us to rule out a few possible causes of this issue >

1. When you mentioned disabling the TLS settings in your first message, we actually would advise you to enable them temporarily instead as this can usually help with other error codes seen when trying to register the game or connect online. Please double-checking you have 1.0 and 1.1 enabled in your Internet Options in Windows,

2. Can you also try reinstalling maniaplanet from this link instead, then try launching the game from the maniaplanet .exe file, then the games own .exe file, instead of using Steam at all? > https://www.maniaplanet.com/

3. After trying these two steps, is there any possibility that you might be logging in with the incorrect maniaplanet account details?

-Ubisoft Support

Hi, I tried to block it, but it didn't work. So I enabled it again. Then, as I wrote above, I gave my friend my trackman data and it worked for him right away. I have no problem playing online. It worked for every server I connected to, so the only problem was that I couldn't verify the "payment key".

Okey, i can try it from maniaplanet.
No i have correct acc details. I'm logged in, I just couldn't verify my upgrade key for the United version. Now is it okey, thanks to my friend.
#13
YflaalfY Mar 25, 2022 @ 9:41am 
Originally posted by BitUniverse:
Originally posted by Alfy:
but I already have it activated! I gave the login details to a friend and he did it. He didn't change anything, he didn't set anything

Have you tried using BulkCrap Uninstaller to uninstall TMUF? It will remove of all traces of it from your computer

yes i tried something like that, not this application, but yes tried it
#14
Ubi-Sigma  [developer] Mar 29, 2022 @ 7:15am 
Hello Alfy!

Thank you for explaining what you've tried in order to fix you're issue with the key. So we can look into your problem further the best would be to open a ticket on our Support website [www.ubisoft.com] if not done already. It will for example help us track the key you're trying to activate.

When creating your ticket, do not hesitate to provide our Specialists with the key to activate, but also the link to this thread and all the troubleshooting steps you've tried so far.

In the meantime if you have any other questions, please let us know!

- Ubisoft Support
#15
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Date Posted: Mar 20, 2022 @ 9:56am
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