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Still, it's quite profitable. In my rainy zoos the Info Centers make more money then any of the souvenir shops.
Info centers are a bit wanky though.
It's the only guest facility where clicking on the individual shop will show that the only recent thought is of it being expensive, while at the same time it has a huge line and I literally never see anyone turn away when observing it directly.
Considering I often directly observe other visitors who do stop at those same info centers thinking about how great the prices are, I just ignore that message in "Recent thoughts" and set prices based on actual observed guest behavior (i.e. I raise them from the base prices).
Occasionally a single guest will come in and slag everything off. I just ignore them. Next time I discover one I will see if they can be ejected.
It happens to at least some info centers in every zoo I build.
Here's a screenshot showing how the messages even are contradictory. https://steamcommunity.com/sharedfiles/filedetails/?id=2460527433
The visitors in that line are ALL thinking what a great value the prices are and they are marked up 20% from default prices. I sit and watch and not one visitor turns away.
I just ignore those negative thoughts showing on the Shop itself. They never show up in the Zoo-Guests summary of most frequent visitor thoughts and Visitor happiness in my zoos is always in the green....So honestly idc.
That's pretty brilliant.