Giftshop Worker cant get back into the shop after break

[J.C.Klose]

Hey everyone !

I need some help, I builded a giftshop and my worker cant go back inside after break. He is standing right in front of the door but the game says he get lost and cant find the way.
I deleated the front of the shop, switched the worker and some more things but for some reason it doesnt work anymore:(

Thank you for your help :)

[grampers62]

Yeah, That's part of the bugs with them. that shop is a total loss at the moment.
A patch might fix it but I suspect bad shops will need to be replaced after any patch.

[Frontier Zenit]

Hi there,

We are aware of some issues with workers within the gift shop having problems navigating, and are investigating as a priority, and hope to have something deployed for the next update. We apologize for the wait.

[audiolady]

Would it work to delete the shop, then press the undo button?

[grampers62]

Can confirm some shop builds are still having vendors stuck entering.

[grampers62]

Originalmente postado por chasbar:

Originalmente postado por audiolady:

Would it work to delete the shop, then press the undo button?

I keep trying with a fresh shop and the last time in a different location in the same zoo, but vendors get lost at the shop door.

Have you tried a new shop in a different zoo?

[Hiphip]

When you put a new shop, it works. But if you save the game with that new shop, and load the saved game, Guests are stuck in the shop, and the employee can't enter.

[grampers62]

I have indeed tried in many zoos and find no smoking gun as to why some seem to be failing and others working fine. I suppose there is some interaction with something in specific zoos that have the issues.
BTW guests are visiting the shops at a normal rate and are not getting stuck in shops built post 16.1 update. Those guests seem to be spending cash at shops but none have anything from shops on their person other than tour headphones. That includes all shops! not just modular shops. Wonder what broke there...

[becca1983]

The new Gift Shop is totally bugged. "No path to my work" and guests constantly get "stuck". Im deleting my shops until this bug gets fixed.

[grampers62]

Yeah, that's what I'm seeing after watching things for a while.

[becca1983]

I've been watching it too, I have a real open style shop so I sat and watched for a while. It looks like when the people are near the door, walking by or simulating the exit animation, they glitch for a few seconds and cause them to slow down extremely or start sliding with no animation, along with this, if they are near other people, it causes a bunching effect, especially if the people are grouped. If you have enough of these together, the people in effect start to get stuck. Plus, the extra store blocks are an immediate stuck issue, ive noticed. It would probably help if the entrance and exit were two different (movable) doors. Or have the vendors be there own interactive object and select the connecting shelves (like the seating for resturants) and do away with the shop floor all together.

[grampers62]

Yeah, becca1983, it is quite complicated isn't it? To me it would make more sense for the groups to reassemble at the checkout rather than the exit. And it might have been better if the check out was indeed a separate component that attached like ride exits. Maybe it should have been 4x8 and the shop tiles would have been the area for displays and shops...
Perhaps in the next game but we have what we have for now. Let's just hope it gets working reliably.

[becca1983]

Originalmente postado por grampers62:

Yeah, becca1983, it is quite complicated isn't it? To me it would make more sense for the groups to reassemble at the checkout rather than the exit. And it might have been better if the check out was indeed a separate component that attached like ride exits. Maybe it should have been 4x8 and the shop tiles would have been the area for displays and shops...
Perhaps in the next game but we have what we have for now. Let's just hope it gets working reliably.

Totally agree.

[becca1983]

Just to add, in case Luna reads this... Please for the love of God, when the water says obstructed or anything that says obstructed.... CAN IT PLEASE BE IDENTIFIED!!!!!!! Some of the pathing and water level spatial rules just don't make sense and its hard to pin point problems without some kind of clue. Thank you

[pariah]

June here, any news on a fix for this yet? 😅

[grampers62]

It does seem the last update took care of the shop issues.