Game doesn't start

[Pina]

Hey, since a long time Planet Zoo won't start. If I click on it it seems to open but then nothing happens. I tried already:
- reinstall
- restart the pc
- check data for problems
- open it in a different way
- and way more things

What else could be the problem?

[Insert My Pain.]

the game requires 8 gb of ram to run the game at minimum

[Insert My Pain.]

if you have less than that your computer might have to be upgraded, you can also have a new computer with more ram so that you can run the game on that, if you can't do any of that right now then you'll have to stick to having a office-like computer.

[HeatherG]

Originally posted by Pina:

Hey, since a long time Planet Zoo won't start. If I click on it it seems to open but then nothing happens. I tried already:
- reinstall
- restart the pc
- check data for problems
- open it in a different way
- and way more things

What else could be the problem?

If you list the specs of your computer that may shed some light on it.

[audiolady]

Clear the Steam cache, run the disk cleanup, remove all cookies/trackers.
When THOSE don't work-cry! I know i say that a LOT, but it makes me feel better!

[Pina]

Originally posted by The Average Person.:

if you have less than that your computer might have to be upgraded, you can also have a new computer with more ram so that you can run the game on that, if you can't do any of that right now then you'll have to stick to having a office-like computer.

From 8 GB there are 7,89 GB free, so I don't think that that's the problem. But thanks anyways.

[Pina]

Originally posted by HeatherG:

Originally posted by Pina:

Hey, since a long time Planet Zoo won't start. If I click on it it seems to open but then nothing happens. I tried already:
- reinstall
- restart the pc
- check data for problems
- open it in a different way
- and way more things

What else could be the problem?

If you list the specs of your computer that may shed some light on it.

Do you mean things like the Ram, the system type and the processor?

[jade_speight99]

game not opening

has anyone had any problems recently with the game not opening? i can open steam but when i go to play the game it wont even open. says running then stops and the click to play button is back there again. ANY SUGGESTIONS

[SpyGRNtiger2021]

Verify your planet zoo game files? Its usually one of the first things mentioned around here when someones having that problem. Someone here will likely be able to help you more :)

[jade_speight99]

yeah i've done that, nothing happens. the files are all verified

[SpyGRNtiger2021]

graphics drivers up to date?

[SpyGRNtiger2021]

go into task manger & 'end task' if there is a planet zoo running. Shut down steam. Re-launch everything and see if its a go.

[SpyGRNtiger2021]

I have had to 'end task' & re-launch occasionally as I will start up the game and shut it off a few times during a day when I am busy. Sometimes something will get stuck.

[jade_speight99]

oh okay, nothing is running in task manager when i go to end task. so i am not sure on what to do
it was running fine yesterday

[SpyGRNtiger2021]

okay sorry I cant help you. Something has definitely gone wrong. I don't want to suggest anything else in case I would make it worse. I know there are alot of smart people on here & someone will know more how to help you get your game going. Hope someone gets you to soon :)

[jade_speight99]

thanks no worries