Planet Zoo

Planet Zoo

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daisilly Nov 14, 2019 @ 5:18pm
Crashing...
I can't get into the game, it keeps on crashing :( Anyone know why, or how to fix? I wanna play :(
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Showing 1-8 of 8 comments
Lithium Nov 14, 2019 @ 5:23pm 
Mine was working fine but won't launch since I installed the newest update, it just says "Sorry, something went wrong" Not sure how to get it working again either
Rose Nov 14, 2019 @ 5:27pm 
My game just crashed and I was just building a simple Path
Oz Gaming Nov 14, 2019 @ 5:49pm 
Originally posted by Liryuu:
Mine was working fine but won't launch since I installed the newest update, it just says "Sorry, something went wrong" Not sure how to get it working again either

Try verifying your game files.
hrscrzgrl95 Nov 14, 2019 @ 6:25pm 
literally the same thing happens but i dont get the luxury of the white screen. Ive done everything from veryifying game files to downloading missing dlls, ive messed with the settings on steam and preferences and everything that was suggested and i still cant get it to work. Its been frustrating because i havent even been able to play the game AT ALL. the hours that are built up are from me trying to play this game.
Britto Nov 14, 2019 @ 6:53pm 
I load in fine but than can't click on anything at the main screen or the main screen only half loads :( ARGH!!!!!!!!
Sheldin 夜秋夢 Nov 14, 2019 @ 6:57pm 
Originally posted by Britto:
I load in fine but than can't click on anything at the main screen or the main screen only half loads :( ARGH!!!!!!!!

This is a known issue, just kill the game process using task manager and restart the game.



Originally posted by hrscrzgrl95:
literally the same thing happens but i dont get the luxury of the white screen. Ive done everything from veryifying game files to downloading missing dlls, ive messed with the settings on steam and preferences and everything that was suggested and i still cant get it to work. Its been frustrating because i havent even been able to play the game AT ALL. the hours that are built up are from me trying to play this game.

Sounds to me like you're having a windows/driver issue more than an actual game issue. Especially since you said you had to download DLL-files... Make sure your system is up to date on all fronts; Graphics drivers, motherboard drivers, Windows updates etc.

Also, never download DLL files online unless they are from trusted sources, like Microsoft's own website(s) for example. Instead of downloading DLL-files online you should repair your windows-installation using a disc/USB-memory to make sure you have everything necessary to use the OS properly.
Paragon Nov 14, 2019 @ 8:04pm 
Same is happening to me. Ever since the update I can't do a single thing without it crashing.
hrscrzgrl95 Nov 16, 2019 @ 9:28pm 
Originally posted by Sheldin 夜秋夢:
Originally posted by Britto:
I load in fine but than can't click on anything at the main screen or the main screen only half loads :( ARGH!!!!!!!!

This is a known issue, just kill the game process using task manager and restart the game.



Originally posted by hrscrzgrl95:
literally the same thing happens but i dont get the luxury of the white screen. Ive done everything from veryifying game files to downloading missing dlls, ive messed with the settings on steam and preferences and everything that was suggested and i still cant get it to work. Its been frustrating because i havent even been able to play the game AT ALL. the hours that are built up are from me trying to play this game.

Sounds to me like you're having a windows/driver issue more than an actual game issue. Especially since you said you had to download DLL-files... Make sure your system is up to date on all fronts; Graphics drivers, motherboard drivers, Windows updates etc.

Also, never download DLL files online unless they are from trusted sources, like Microsoft's own website(s) for example. Instead of downloading DLL-files online you should repair your windows-installation using a disc/USB-memory to make sure you have everything necessary to use the OS properly.

everything is completely up to date. I hate this. Why is it i can play every other game but not planet zoo, shouldnt have to come down to this
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Date Posted: Nov 14, 2019 @ 5:18pm
Posts: 8