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Try verifying your game files.
This is a known issue, just kill the game process using task manager and restart the game.
Sounds to me like you're having a windows/driver issue more than an actual game issue. Especially since you said you had to download DLL-files... Make sure your system is up to date on all fronts; Graphics drivers, motherboard drivers, Windows updates etc.
Also, never download DLL files online unless they are from trusted sources, like Microsoft's own website(s) for example. Instead of downloading DLL-files online you should repair your windows-installation using a disc/USB-memory to make sure you have everything necessary to use the OS properly.
everything is completely up to date. I hate this. Why is it i can play every other game but not planet zoo, shouldnt have to come down to this