game crashes at start up?

[ScumbagSully]

i just bought the game. every time i try to open it, my game crashes. my pc can play brand new big title games no problem, but this game it just crashes the game

[grampers62]

More info on your computer may be needed to help you figure out the issue.
That info can be found in steam help/system information which can be copied and pasted here.

[JDoe]

Oops it looks like planet zoo crashed

All of my sandbox games i have been playing for the last few weeks all crash since this update. Any suggestions? They crash immediately after loading. I also tried turning off cloud sync. Same result.

[grampers62]

Do you have any mods installed?

[bobflish]

yeah cuz most mods crash after update

[JDoe]

Originally posted by grampers62:

Do you have any mods installed?

Only workshop scenery and such. Those are all in game items.

[JDoe]

Originally posted by Hampter With A Rubber Chicken:

yeah cuz most mods crash after update

When you say mods, scenery blueprints should work, no? Is there a way to start the game without that scenery?

[grampers62]

We mean any non DLC things that were added to your game.
Official DLC and updates should not create issues.
Some players with low end computers, mostly ones using integrated graphics, Will run out of memory and cause unhandled exceptions resulting in game crashes. This occurs often after updates. Try deleting some workshop blueprints and/or saved zoos.

[JDoe]

Originally posted by grampers62:

We mean any non DLC things that were added to your game.
Official DLC and updates should not create issues.
Some players with low end computers, mostly ones using integrated graphics, Will run out of memory and cause unhandled exceptions resulting in game crashes. This occurs often after updates. Try deleting some workshop blueprints and/or saved zoos.

A 6 core processor GTX card should not be "low end" to cause this game to crash. I don't have anything on this game this didn't come from Steam. The Steam workshop is essentially someone saving you time by putting together the in game pieces that you could do yourself. If that causes the game to crash after each update, they should do away with it.

[gorgonopsidkid]

Planet Zoo crashes immediately

So, this post is going to be long. I updated this morning and purchased the new dlc and when I tried to load one of my franchise zoos it crashed after about 15 seconds in game. I uninstalled all of my mods and no change. I verified my files and got to about thirty seconds. Then I uninstalled the game and reinstalled and now it crashes during loading.

I've had issues with my laptop's overclock in the past, but per the instructions of Frontier support I've been playing fine using the Nvidia Control Panel's debug option but now that doesn't change anything. I'm not sure what I should try next.

My specs:
AMD Ryzen 9 5900HX with Radeon Graphics 3.30 GHz Processor
32 GB RAM
Nvidia GeForce RTX 3070
42 GB Hard drive space free (originally 930 GB)

[BombasticBandit]

i have this issue sometimes

[planet zoo person]

My game keeps crashing before opening. i had a sandbox with mods but have deleted the mods but accidentally kept the game, any help?

[desertrose984]

my sandbox crashes as well upon loading,no mods and i deleted all saved zoos,have a few workshop items but shouldnt they still be fine if i own all dlc packs already other then newest?

[mahou]

I have the same problem with my sandbox zoos. Sometimes after 5 minutes, somtimes after 30 minuts, ever in different situations.

[JDoe]

Originally posted by planet zoo person:

My game keeps crashing before opening. i had a sandbox with mods but have deleted the mods but accidentally kept the game, any help?

Is this all since the patch?

[JDoe]

Originally posted by desertrose984:

my sandbox crashes as well upon loading,no mods and i deleted all saved zoos,have a few workshop items but shouldnt they still be fine if i own all dlc packs already other then newest?

Since the new patch? If so, that sucks. Yes, it should certainly work if you have all of the packs. More importantly, you can't add steam content in game. if you are missing the pack anyway. It gives you an error in game, Yes you can subscribe but you can't use it. What's worse is the workshop content is nothing more than some assembling game pieces into scenery to save someone time. If that breaks with a patch, that isn't the issue.

I'm not buying any other packs until they fix this.