Planet Zoo

Planet Zoo

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Darkwolf May 4, 2021 @ 11:24am
Game does not start
The problem is when I click on start then always comes the crash reporter. The problem is for 3 weeks and the support does what and that was not always helpful and have brought nothing
.

Please help with

Thanks
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Showing 1-15 of 18 comments
Scoot May 5, 2021 @ 3:37am 
Having the same issue here. Still haven't managed to play the game yet
Valyra May 5, 2021 @ 4:00am 
Same issue. Cannot play :(
mathletee May 5, 2021 @ 4:25am 
Have you updated your drivers, chipsets, etc? I had this fix my crash at load problem.
Dannbee May 5, 2021 @ 10:21am 
Same issue here, it used to run perfectly fine but won't even start now
FeRRoX May 5, 2021 @ 10:55am 
Just bought the game and had the crash at startup problem too. What fixed it for me was going to the steam library, right clicking the game, go to properties, local files and then click on the verify integrety of game files. Believe it or not, freshly installed steam found 300MB of data to be corrupt and re-downloaded that bit. Now it starts and runs flawlessly.
Last edited by FeRRoX; May 6, 2021 @ 8:45am
Valyra May 6, 2021 @ 4:57am 
Originally posted by FeRRoX:
Just bought the game and hat the crash at startup problem too. What fixed it for me was going to the steam library, right clicking the game, go to properties, local files and then click on the verify integrety of game files. Believe it or not, freshly installed steam found 300MB of data to be corrupt and re-downloaded that bit. Now it starts and runs flawlessly.

Yup. That worked. Thanks :steamhappy:
Darkwolf May 9, 2021 @ 12:05pm 
That what you proposed did not work out
BayBeeBlu May 9, 2021 @ 5:11pm 
Game won't start, tried 4 times but just crashes.
Dannbee May 15, 2021 @ 7:08am 
Nope, also didn't work for me. Uninstalling didn't work and the newest update also didn't fix the problem :( Any suggestions?
grampers62 May 15, 2021 @ 2:48pm 
Some basics...
Does your system meet minimum specs to run?
Do you have other programs/apps running when you try to play?
Is your system overclocked? Try reducing that.
If you were able to play before but can't anymore. Try deleting the game's config files search your computer for ( AppData\Local\Frontier Developments\Planet Coaster\Config_Local )
They will be rewritten at next start.
Dannbee Jun 27, 2021 @ 7:10am 
@grampers62
First of all: Thank you very much!
To your questions: Due to the fact that Planet Zoo used to run perfectly fine, it's safe to say that the system does meet the minimum specs. I deleted and reinstalled the game (several times...), I chose a different hard disk, I close every other program when trying to play and I just now deleted the conifg_local as you suggested and none of it worked :( I'm getting really frustrated here...
grampers62 Jun 27, 2021 @ 7:37am 
Did you verify game files through steam library? Even after a reinstall this can be needed.
Also if you have planet coaster you might try verifying that too. Thinking the two might have some issues in their file conventions.
Dannbee Jun 27, 2021 @ 8:06am 
Did that just now, didn't work :( Planet Coaster is running finde, btw! It's just Planet Zoo that won't launch
madahari Jun 27, 2021 @ 9:50am 
I was having the same problem this morning, and last night after having played yesterday afternoon. I only have Planet Zoo. After waiting 7 minutes, I stopped trying to open it and verified the files. After it said that went fine, I tried reopening. It took 3 minutes, then told me it couldn't contact the cloud files and my progress could be lost, but it seems to have opened it this time. The only different thing I did yesterday afternoon was to close out Planet Zoo instead of closing my current game and exiting from the main screen. I am pretty new to playing it, so it may have been the first time I closed that way.
Titanium. Jun 27, 2021 @ 10:57am 
Originally posted by globbiapfel096:
The problem is when I click on start then always comes the crash reporter. The problem is for 3 weeks and the support does what and that was not always helpful and have brought nothing
.

Please help with

Thanks
Oh i thought it was just me thankfully, now to put my mods back in. lol
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Date Posted: May 4, 2021 @ 11:24am
Posts: 18