Planet Zoo

Planet Zoo

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JennRiot42 Sep 23, 2020 @ 10:43am
All my animals are dying of starvation
Since yesterday, when the new update came, my keepers stopped feeding all my animals. Half of them are dying, and I've checked the pinned "Zookeeper issues" thing.

Also, I keep recieving this notification of workers not having empty staff rooms, yet all of them are empty. After ten seconds the notification disappears, but it's really annoying because it keeps appearing.

Anyone have this issues? Know how to help? How to solve them?
I quit the game and stopped playing because I dont want to ruin my zoo... i've put so much effort into it :(
Last edited by JennRiot42; Sep 23, 2020 @ 4:47pm
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Showing 1-15 of 23 comments
jskrause Sep 23, 2020 @ 4:03pm 
Almost every update creates new issues or reintroduces old ones for me. My best zoo was ruined after one of the updates. I cannot even get the animals out because the pathing is so messed up, none of my staff are able to get to the habitats.

Since this most recent update, I am getting notifications that my staff cannot find a staff room with space. When I zoom in on them, they are literally right in front of or walking up to an empty one. They walk in and the notification disappears.

The worst issue that came back with this update was the "Great Baby Ostrich Escape." I am notified that an animal has escaped - about 90% of the time it is a baby ostrich and maybe 10% of the time a baby warthog. They are in the middle of the habitat while guests are fleeing in every direction from the cute little thing. Seconds later, the notification disappears as if I captured it - which I never even had a chance to do.

I love the game but these frustrating little bugs have been there from the beginning, seem to get resolved for a while and then reappear.
Last edited by jskrause; Sep 23, 2020 @ 8:50pm
JennRiot42 Sep 23, 2020 @ 4:47pm 
Originally posted by jskrause:
Almost every update creates new issues or reintroduces new ones for me. My best zoo was ruined after one of the updates. I cannot even get the animals out because the pathing is so messed up, none of my staff are able to get to the habitats.

Since this most recent update, I am getting notifications that my staff cannot find a staff room with space. When I zoom in on them, they are literally right in front of or walking up to an empty one. They walk in and the notification disappears.

The worst issue that came back with this update was the "Great Baby Ostrich Escape." I am notified that an animal has escaped - about 90% of the time it is a baby ostrich and maybe 10% of the time a baby warthog. They are in the middle of the habitat while guests are fleeing in every direction from the cute little thing. Seconds later, the notification disappears as if I captured it - which I never even had a chance to do.

I love the game but these frustrating little bugs have been there from the beginning, seem to get resolved for a while and then reappear.


I completely agree. Same thing with the staff rooms, I zoom in and I can see they are getting there, then the notification disappears. And a new one pops up telling me another worker, in another part of the zoo, is not able to reach a staff room. I go there, and there he is... entering the staff room in the asigned worlk zone. Really annoying, because I know everything is fine, as it used to be, so there is no reason for those notifications to appear and disappear after 10 seconds. Is like they panic for a second... and then the realize it was fine.

Also, I had the baby ostriches issues, but for me it went away, I dont know how o why. BUT, I now how my staff going nuts, and my animals dying because no one is feeding them.

So... SO sad.
kesi96 Sep 23, 2020 @ 10:40pm 
As a short term solution, put your animals in quarantine, there they get fed and don´t starve. But you need to be fast enough, if the zookeepers need to walk to far, they maybe starving on the run, before they arrive at the quarantine. Or build the quarantine center (or whatever it is called in english) close to the habitat. As I said, no solution for long time, but you can prevent your animals from death when some troubles appear...
JennRiot42 Sep 23, 2020 @ 11:41pm 
Originally posted by kesi96:
As a short term solution, put your animals in quarantine, there they get fed and don´t starve. But you need to be fast enough, if the zookeepers need to walk to far, they maybe starving on the run, before they arrive at the quarantine. Or build the quarantine center (or whatever it is called in english) close to the habitat. As I said, no solution for long time, but you can prevent your animals from death when some troubles appear...

You can speak in spanish with me (argentinian here), anyways... I tried that actually. BUT, what I found is that my employees leave my animals in boxes in the middle of the way, or in the quarentine door, or right outside the habitat door... and I have to send them 189 times to the actual destination bedore they arrive for once...

Didnt know this was an issue until I tried to feed them with this quarentine trick....

Holly ♥♥♥♥ my game is dying right now
Errapel Sep 24, 2020 @ 12:30am 
Yeah I'm getting this issue. Empty staff rooms but the staff think there are no free staff rooms. 6+ vet notifications about something, no clue what because at 6 notifications they just get compressed into one and I can't see details. Some animals are starving. If I move animals into quarantine it's next to impossible to move them back because they just get dropped and left in boxes.

I'm getting the false escape (and some actual clipping through barriers escapes) glitch too. And my guests have left on mass for some reason. AND many are just stuck on pavement for no reason.

I love this game but I haven't been able to play since 3.0.0 update...

(If anyone has links to the relevant issue tracker pages, please do post them.)
JennRiot42 Sep 24, 2020 @ 12:45am 
Originally posted by Errapel:
Yeah I'm getting this issue. Empty staff rooms but the staff think there are no free staff rooms. 6+ vet notifications about something, no clue what because at 6 notifications they just get compressed into one and I can't see details. Some animals are starving. If I move animals into quarantine it's next to impossible to move them back because they just get dropped and left in boxes.

I'm getting the false escape (and some actual clipping through barriers escapes) glitch too. And my guests have left on mass for some reason. AND many are just stuck on pavement for no reason.

I love this game but I haven't been able to play since 3.0.0 update...

(If anyone has links to the relevant issue tracker pages, please do post them.)


Yes... The same thing with guest leaving and my money groing down... It went from 1million to 600.000

I have been searching in the tracker issue page, but nothing relevant appeared yet. Sad.
I really love this game too... but for now I'm stuck with building things in an empty sandbox zoo to move them later to my main zoo which I just rename CHAOS. Cause thats what it is.
Errapel Sep 24, 2020 @ 12:52am 
Originally posted by JennRiot42:
Originally posted by Errapel:
Yeah I'm getting this issue. Empty staff rooms but the staff think there are no free staff rooms. 6+ vet notifications about something, no clue what because at 6 notifications they just get compressed into one and I can't see details. Some animals are starving. If I move animals into quarantine it's next to impossible to move them back because they just get dropped and left in boxes.

I'm getting the false escape (and some actual clipping through barriers escapes) glitch too. And my guests have left on mass for some reason. AND many are just stuck on pavement for no reason.

I love this game but I haven't been able to play since 3.0.0 update...

(If anyone has links to the relevant issue tracker pages, please do post them.)


Yes... The same thing with guest leaving and my money groing down... It went from 1million to 600.000

I have been searching in the tracker issue page, but nothing relevant appeared yet. Sad.
I really love this game too... but for now I'm stuck with building things in an empty sandbox zoo to move them later to my main zoo which I just rename CHAOS. Cause thats what it is.


Exactly. I had over a million money, and now I'm down to a quarter of that. I'm worried I'll lose the zoo. I had 6000+ guests and now it's down to 3000. That makes it unplayable right now, if I keep playing the zoo will go bankrupt.
JennRiot42 Sep 24, 2020 @ 4:40pm 
Originally posted by Errapel:
Originally posted by JennRiot42:


Yes... The same thing with guest leaving and my money groing down... It went from 1million to 600.000

I have been searching in the tracker issue page, but nothing relevant appeared yet. Sad.
I really love this game too... but for now I'm stuck with building things in an empty sandbox zoo to move them later to my main zoo which I just rename CHAOS. Cause thats what it is.


Exactly. I had over a million money, and now I'm down to a quarter of that. I'm worried I'll lose the zoo. I had 6000+ guests and now it's down to 3000. That makes it unplayable right now, if I keep playing the zoo will go bankrupt.


I just opened a sandbox zoo and started building there what I may need later when this is solved (I hope it is solved one day soon)... Because I really love the game, but its just unplayable right now
lol327 Sep 25, 2020 @ 5:39pm 
PLEASE add your posts on the issue tracker! This will not get fixed until many report the same issues! I have all of these bugs: keeper bug, animals starving, staff can't find..., boxed animals everywhere, GUESTS STUCK & thousands of guests going home. I went from 6k guests to 200. If i wanted this kind of game sabotage I would still be playing world of warcraft (lol) I can't play this anymore :(

https://issues.frontierstore.net/issue-detail/19656

EDIT: follow the instructions to submit a ticket:
https://issues.frontierstore.net/issue-detail/19604
Last edited by lol327; Sep 25, 2020 @ 5:48pm
JennRiot42 Sep 25, 2020 @ 6:36pm 
Originally posted by lol327:
PLEASE add your posts on the issue tracker! This will not get fixed until many report the same issues! I have all of these bugs: keeper bug, animals starving, staff can't find..., boxed animals everywhere, GUESTS STUCK & thousands of guests going home. I went from 6k guests to 200. If i wanted this kind of game sabotage I would still be playing world of warcraft (lol) I can't play this anymore :(

https://issues.frontierstore.net/issue-detail/19656

EDIT: follow the instructions to submit a ticket:

https://issues.frontierstore.net/issue-detail/19604

YES PLS EVERYONE
I submitted my ticket this morning, and attached my save game. Please do the same, because the more we are complaining the sooner they will do something about it.


Errapel Sep 26, 2020 @ 1:37am 
Originally posted by lol327:
PLEASE add your posts on the issue tracker! This will not get fixed until many report the same issues! I have all of these bugs: keeper bug, animals starving, staff can't find..., boxed animals everywhere, GUESTS STUCK & thousands of guests going home. I went from 6k guests to 200. If i wanted this kind of game sabotage I would still be playing world of warcraft (lol) I can't play this anymore :(

https://issues.frontierstore.net/issue-detail/19656

EDIT: follow the instructions to submit a ticket:
https://issues.frontierstore.net/issue-detail/19604


Thank you! I've been submitting (and supporting) issues, but it really helps if more people do it. For a while I thought I was just incompetent and that's why my zoo was suddenly failing.
luma Sep 26, 2020 @ 5:21am 
I wrote wherever possible. I hope they fix it
Atka Sep 26, 2020 @ 5:53am 
I bought the pack but I DONT HAVE THE AUSTRALİA BİOME please help or if it is normal tell me wich biome to select
FEImaster Sep 26, 2020 @ 2:42pm 
Like you, the crazy reminder that my staff can't find an empty lounge, but it's all empty
JennRiot42 Sep 26, 2020 @ 4:13pm 
I got an e-mail today from Frontier saying they are working on a new update (hope coming out soon) and that they are gathering all the game save files from players with issues like ours, so pls pls pls pretty pls, send a ticket and attach your game file so they can find what is it that's causing the ♥♥♥♥♥♥ problems we have
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Date Posted: Sep 23, 2020 @ 10:43am
Posts: 23