Planet Zoo

Planet Zoo

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The game keeps crashing or freezing mouse and keyboard
Hello all,

i was thinking that after updates the game will become more stable, but nope, it still crash to desktop randomly or nearly freeze my keyboard and mouse while playing. Its like no response from keyboard or very late like my latency is wrong, same with mouse, it barely moves or sometimes it wont even move.
I tried a few tips about legacymode for the mouse and keyboard, reinstalled the game or tried a new Sandbox game, but nothing helps and its frustrating!
This issue is since Planet Zoo came out.

My specs are:
Intel i7 6700k
RTX 2070 Super, (before it was a GTX 1070 same problems).
16GB G. Skill 3200Mhz RAM
1TB MP 600 M2
Corsair K70 Keyboard
Logitech G502 Hero Mouse
System is not overclocked

Maybe someone got a idea about, what else i can try to get the game working better.
Last edited by AlphaDystopie; Apr 9, 2020 @ 11:50am
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Showing 1-13 of 13 comments
kennoscheepers Apr 9, 2020 @ 1:09pm 
Keeps crashing after update
Since the new update, the game keeps crasing after 5mins in sandbox. Does anyone else have a similar problem?
Kajsa_Kavat Apr 9, 2020 @ 1:10pm 
Originally posted by kennoscheepers:
Keeps crashing after update
Since the new update, the game keeps crasing after 5mins in sandbox. Does anyone else have a similar problem?
Yes, there are a few posts about that
Last edited by Kajsa_Kavat; Apr 9, 2020 @ 1:27pm
kenny1058 Apr 9, 2020 @ 3:00pm 
Total frustration, worked great before latest update now crashes without warning.
Removed and reinstalled local files, no change. Ran great, bought South America Pack and uploaded update . was fine then installed latest small update and now crashes multiple times, some times while loading zoo, some time randomly while playing. Was fine before update.
black Apr 9, 2020 @ 3:36pm 
Try turning off Geforce Experience, Steam overlay and MSI Afterburner. Those apps made my games crash way to often.
Chicago Zohan Apr 9, 2020 @ 4:08pm 
Yes, me to. Literally freezes every 5 minutes for >10 minutes. Unplayable. Been troubleshooting and reporting to Frontier but havent received any confirmation back. Honestly at this point I just want confirmation it's not on my end so I can stop trying to fix it.
AlphaDystopie Apr 10, 2020 @ 12:04am 
Originally posted by black:
Try turning off Geforce Experience, Steam overlay and MSI Afterburner. Those apps made my games crash way to often.
Thanks I'll give it a try.
Chicago Zohan Apr 10, 2020 @ 12:16pm 
Did not work for me -- crashing with geforce off.
swifty0395 Apr 10, 2020 @ 12:20pm 
Happened to me too! Crashed 9 times within an hour, lowered all in game specs etc to try and help, sent away error reports. Gave up eventually. It's only started doing this since the latest update and i have no idea how to fix it.. ( also in sandbox)
Last edited by swifty0395; Apr 10, 2020 @ 12:20pm
My game doesnt even reach the main menu tab it just crashes right after i press play.
K9Plums Apr 10, 2020 @ 1:49pm 
turn off any game overlay you have, it just worked for me.
Chicago Zohan Apr 10, 2020 @ 3:19pm 
Originally posted by K9Plums:
turn off any game overlay you have, it just worked for me.
Nope :( happening to me anyhow
AlphaDystopie Apr 11, 2020 @ 5:16am 
I tried the tips, turning off any overlay or any background app that was running also, but nothing, it still crashes a lot times. :(
SKY Apr 11, 2020 @ 5:39am 
GPU driver crash? anyone have this problem
i just got the game and i have 13 hours on it. The game has crashed around every 40-60 min ( with message GPU driver crash). usually happen when i pressed save game or when i bring up new animal or open one of the ingame window management. My GPU up to date.
Here is my spac

EVGA GTX 1070 driver 445.75.
Windows 10 64 bit.
intell(R) Core(TM) i7-6700K CPU @ 4.00 GHz
16 GB RAM
1980x1080 240Hz G-SYNC ASUS ROG PG258Q



maybe it the G sync?
Last edited by SKY; Apr 11, 2020 @ 5:41am
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Date Posted: Apr 9, 2020 @ 11:49am
Posts: 13