Guests never happy with soda shop

[Jessica Chen]

The 'percentage of guests unhappy' with my drink shops is usually at 100% but sometimes goes to 66 or 50%. Even though i lower the prices a lot and add all condiments (which is only ice?), people are still not happy. What gives? is it the queues?

For example my gulpee slush drinks are all set at two dollars, which means I am making 25 cents profit per sale. Still guest unhappiness is 100%.
Gulpee soda also has guest unhappiness at 100%.

Pipshot water has low prices and guest happiness is only 50%. No queues.

Coffee shop is a hit. 100% happy, even with long queues.

Also no problem with burger shop, people love it. Satisfaction is maximum.

Do people just hate gulpee?

Edit: Strangely, i have found one of the sources of the issue. The price. Guests hate gulpee slush when the price is too low. How does that make sense? Satisfaction went up to 50% when I increased the prices of the drinks

Edit2: Oh wait nevermind, the satisfaction went down to 0 again. It would be nice if i could see a list of guest thoughts about the facility, like in roller coaster tycoon.

[Razamanaz]

Could be related to the ambient temperature of your zoo. (climate) I'm not really sure if the game models that or not to be honest. Watch for changes in the shops as seasons change.

[Whirl]

In hot climates, people prefer icy drinks and ice-cream. In cool climates they'll prefer coffee and hot dogs. In temperate climates they'll be more seasonal.

While it's not stated as normal, it's a feature that's been in theme-park games for years - as long as there's been temperateture simulated. I would really be shocked if it weren't in the game.

[Abetterolive]

Are your vendors trained? I think that affects how well they serve customers. And you can also check off the PR course perk on the staffroom the vendors use, it increases how happy they can make customers.

[Jessica Chen]

Originally posted by Hotwire:

In hot climates, people prefer icy drinks and ice-cream. In cool climates they'll prefer coffee and hot dogs. In temperate climates they'll be more seasonal.

While it's not stated as normal, it's a feature that's been in theme-park games for years - as long as there's been temperateture simulated. I would really be shocked if it weren't in the game.

I am running a hot savannah zoo. The coffee is doing well, and the slushies are doing bad. I doubt that is what is causing my guests to hate the drinks.

Originally posted by Abetterolive:

Are your vendors trained? I think that affects how well they serve customers. And you can also check off the PR course perk on the staffroom the vendors use, it increases how happy they can make customers.

Yes my staff are all fully trained.

[XrystalBelle]

Maybe the guests have favourites .. do you have alternatives nearby, maybe they just went to the one they liked best, out of the choices available.

What was the decor value. Maybe the 100% ones had more decoration around them making them happy.

Maybe they were already unhappy affecting their feelings at the shop.

Did you try clicking at the people queuing to see what they individually think ? Maybe that will give you a clue to a common reason that could be affecting things.

[MrHappy]

Guests do like different things, water is really popular. At the start of franchise mode though only soda is available. Let them queue, don't add too many shops, research new shops instead.

[XrystalBelle]

Originally posted by MrHappy:

Guests do like different things, water is really popular. At the start of franchise mode though only soda is available. Let them queue, don't add too may shops, research new shops instead.

I usually wait until their thirst and hunger levels hit the 50% mark before I start placing shops. I then place one food and drink shop near the habitats/exhibits. I don't add more until I open an area further out or the queues never go down. I try to not have more than 2 of each shop in the same area.

If I want them to go to a new area I place new shops in that area first to attract them there before scattering the newly researched buildings around the zoo as needed.

[jcp011c2]

I kind of want to petition for Frontier to make an "adult beverage" drink shop, to make our guest not really care what the heck is going on.....who's with me?

[Jessica Chen]

Originally posted by XrystalBelle:

Maybe the guests have favourites .. do you have alternatives nearby, maybe they just went to the one they liked best, out of the choices available.

What was the decor value. Maybe the 100% ones had more decoration around them making them happy.

Maybe they were already unhappy affecting their feelings at the shop.

Did you try clicking at the people queuing to see what they individually think ? Maybe that will give you a clue to a common reason that could be affecting things.

The 100% unhappiness was present before I researched the more successful drink shops, like the coffee shop.

All of my shops are at 100% decoration.

It is not guests being unhappy before the purchase, as the shop right next to gulpee slush has 100% satisfaction.

The guests dont have any thoughts about the shop when i click them after they purchase, so I don't know why they are unhappy about it.

Quite frankly I think this is either a bug, or the developers have intentionally programmed gulpee slush to be an unpopular and disgusting shop.

Picture of the gulpee slush in question: https://i.imgur.com/u63Q6Ey.jpg

Originally posted by jcp011c2:

I kind of want to petition for Frontier to make an "adult beverage" drink shop, to make our guest not really care what the heck is going on.....who's with me?

A status that goes up with alcohol consumption will be fun, but i doubt this family-friendly game will implement such a thing.