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Planet Zoo > General Discussions > Topic Details
This topic has been locked
[Kөksdose] Sep 24, 2019 @ 10:03am
Issue Tracker doesn't work
Can't sign in into the issue-tracker. Is there an alternative to report bugs?
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Showing 1-15 of 58 comments
Harbinger Sep 24, 2019 @ 10:05am 
No alternative for reporting issues.

Are you using the Steam Oauth method to login?
#1
[Kөksdose] Sep 24, 2019 @ 10:06am 
Originally posted by Harbinger:
No alternative for reporting issues.

Are you using the Steam Oauth method to login?
Yes, I was trying to use that. Is that known for not working properly?
#2
Harbinger Sep 24, 2019 @ 10:10am 
I'll try pinging Frontier about that directly.
#3
[Kөksdose] Sep 24, 2019 @ 10:11am 
Originally posted by Harbinger:
I'll try pinging Frontier about that directly.
Thank you very much! I also tried registering by e-mail at the Frontierstore and once I click the confirmation link from the mail, I get "Failed to confirm customer account." on the store-site.
#4
Tajari Sep 24, 2019 @ 10:13am 
Having the same problem, even while using the Steam Oauth. I just keeps taking me back to the "sign in" page.
#5
Harbinger Sep 24, 2019 @ 10:33am 
Frontier are now aware of this issue. Hopefully it will be resolved ASAP.
#6
SumBine Sep 24, 2019 @ 10:36am 
Thank you very much Harbinger. Was looking to report bugs as well.
#7
Naruto Kaneki Sep 24, 2019 @ 10:43am 
yeah same issue
#8
wolfie72189 Sep 24, 2019 @ 10:45am 
I also had that trouble so I just set up an account with Frontier thenselves. But then even had to leave the site and reload before it finally let me log in. Hope this helps until they fix the steam connection
#9
Harbinger Sep 24, 2019 @ 10:47am 
Pinning for visibility whilst this issue persists.
#10
Vera Planet Zoo Sep 24, 2019 @ 10:56am 
it's still not fixed.
#11
kirstiejw Sep 24, 2019 @ 10:57am 
Not working for me.
#12
Onyx Sep 24, 2019 @ 10:58am 
I submitted a ticket to them about the issues connecting to their system via the authenticator. Will be a nice bit of proof as to how quickly they can resolve issues and communicate with us.
#13
kirstiejw Sep 24, 2019 @ 11:02am 
My game crashed starting a franchise and got stuck in a loop of auto-updates after restarting steam, I reinstalled and now its a locked game file :steamfacepalm:
#14
Clemintine Sep 24, 2019 @ 11:08am 
Originally posted by kirstiejw:
My game crashed starting a franchise and got stuck in a loop of auto-updates after restarting steam, I reinstalled and now its a locked game file :steamfacepalm:
oh what it let you do that o_o told me I couldnt do one.
#15
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Planet Zoo > General Discussions > Topic Details
Date Posted: Sep 24, 2019 @ 10:03am
Posts: 58

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