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Donut County > Support > Topic Details
HypnoSpeaker Aug 28, 2018 @ 8:32pm
Game crashes on launch
Please send help, this game looks so fun and i don't know why this happens
< >
Showing 1-15 of 34 comments
gpvos Aug 30, 2018 @ 6:34am 
You'll need to give more details. What machine and OS are you using?
#1
Satoru Aug 30, 2018 @ 6:47am 
What kind of crash are you getting? Is there an error message
#2
Fullbright Aug 30, 2018 @ 9:00am 
I'm getting a consistent crash on launch as well, on the Annapurna logo. Here's the crash message:

Problem Event Name: APPCRASH
Application Name: DonutCounty.exe
Application Version: 2017.4.4.23696
Application Timestamp: 5afd6b6d
Fault Module Name: tier0_s64.dll
Fault Module Version: 4.69.34.61
Fault Module Timestamp: 5b86fceb
Exception Code: c0000005
Exception Offset: 00000000000170b5
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0928
Additional Information 2: 092862049339e27e3504bf45b69304d7
Additional Information 3: 6df6
Additional Information 4: 6df6f7bea576be49c1188f17e7f9f430


And my dxdiag output:

------------------
System Information
------------------
Time of this report: 8/30/2018, 08:57:56
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr_escrow.180801-1700)
Language: English (Regional Setting: English)
System Manufacturer: ASUS
System Model: All Series
BIOS: BIOS Date: 06/25/15 14:17:50 Ver: 22.01
Processor: Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz (8 CPUs), ~3.6GHz
Memory: 16384MB RAM
Available OS Memory: 16290MB RAM
Page File: 10853MB used, 6459MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 970
Manufacturer: NVIDIA
Chip type: GeForce GTX 970
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_13C2&SUBSYS_29783842&REV_A1
Display Memory: 3689 MB
Dedicated Memory: 3992 MB
Shared Memory: 3793 MB
Current Mode: 2560 x 1440 (32 bit) (144Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: Dell S2716DG
Monitor Id: DELA0D1
Native Mode: 2560 x 1440(p) (59.951Hz)
Output Type: Displayport External
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 24.21.0013.9882 (English)
Driver Version: 24.21.13.9882
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 8/1/2018 02:47:14, 19085184 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-5082-11CF-687D-75091BC2D535}
Vendor ID: 0x10DE
Device ID: 0x13C2
SubSys ID: 0x29783842
Revision ID: 0x00A1
Driver Strong Name: oem12.inf:NVIDIA_Devices.NTamd64.6.1:Section007:24.21.13.9882:pci\ven_10de&dev_13c2
Rank Of Driver: 00E62001
Video Accel:
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Card name: NVIDIA GeForce GTX 970
Manufacturer: NVIDIA
Chip type: GeForce GTX 970
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_13C2&SUBSYS_29783842&REV_A1
Display Memory: 3689 MB
Dedicated Memory: 3992 MB
Shared Memory: 3793 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: DELL P1914S
Monitor Id: DELF04B
Native Mode: 1280 x 1024(p) (60.020Hz)
Output Type: HD15
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 24.21.0013.9882 (English)
Driver Version: 24.21.13.9882
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 8/1/2018 02:47:14, 19085184 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-5082-11CF-687D-75091BC2D535}
Vendor ID: 0x10DE
Device ID: 0x13C2
SubSys ID: 0x29783842
Revision ID: 0x00A1
Driver Strong Name: oem12.inf:NVIDIA_Devices.NTamd64.6.1:Section007:24.21.13.9882:pci\ven_10de&dev_13c2
Rank Of Driver: 00E62001
Video Accel:
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

Hope this helps!
#3
Satoru Aug 31, 2018 @ 11:29am 
Fault Module Name: tier0_s64.dll

Bit odd because that's a steam DLL. Try disabling the steam overlay
#4
HypnoSpeaker Aug 31, 2018 @ 3:44pm 
I'm using windows for the game, there isn't a crash message. If there is one i will send. Until then does anyone have any ideas?
#5
HypnoSpeaker Sep 1, 2018 @ 11:48am 
I got a crash message this time:

Donut County [version: Unity 2017.4.4f1 (645c9050ba4d)]

InControlNative.dll caused an Access Violation (0xc0000005)
in module InControlNative.dll at 0033:eb2422b3.

Error occurred at 2018-09-01_144758.
C:\Program Files (x86)\Steam\steamapps\common\Donut County\DonutCounty.exe, run by benny.
85% memory in use.
8128 MB physical memory [1168 MB free].
17856 MB paging file [4947 MB free].
134217728 MB user address space [134212676 MB free].
Read from location ffffffff caused an access violation.

Context:
RDI: 0x00000010 RSI: 0x00000000 RAX: 0x7fff7fff
RBX: 0x4034a1e8 RCX: 0x4810eed8 RDX: 0x7fff7fff
RIP: 0xeb2422b3 RBP: 0x00000000 SegCs: 0x00000033
EFlags: 0x00010206 RSP: 0xd624fd90 SegSs: 0x0000002b
R8: 0x00007fff R9: 0xc50fe760 R10: 0x00000000
R11: 0xd624fc50 R12: 0x00000000 R13: 0x00000000
R14: 0x00000000 R15: 0x00000000

Bytes at CS:EIP:
ff d0 48 8b 0d 04 b5 05 00 48 83 c3 08 48 3b d9

Stack:
0xd624fd90: 00000000 00000000 00000000 00000000 ................
0xd624fda0: 4034a1e0 00000196 00000000 00000000 ..4@............
0xd624fdb0: 00000001 00000000 00000000 00000000 ................
0xd624fdc0: fffffffe ffffffff 00000000 00000000 ................
0xd624fdd0: 00000000 00000000 00000000 00000000 ................
0xd624fde0: 00000000 00000000 00000000 00000000 ................
0xd624fdf0: 00000000 00000000 00000000 00000000 ................
0xd624fe00: 00000000 00000000 2cc33034 00007fff ........40.,....
0xd624fe10: 00000000 00000000 00000000 00000000 ................
0xd624fe20: 00000000 00000000 00000000 00000000 ................
0xd624fe30: 00000000 00000000 2f311431 00007fff ........1.1/....
0xd624fe40: 00000000 00000000 00000000 00000000 ................
0xd624fe50: 00000000 00000000 00000000 00000000 ................
0xd624fe60: 00000000 00000000 2bb1bf10 00007fff ...........+....
0xd624fe70: d624ee90 00000068 d624ee90 00000068 ..$.h.....$.h...
0xd624fe80: 00000000 00000000 00000000 00000000 ................
0xd624fe90: 00000000 00000000 00000000 00000000 ................
0xd624fea0: 00000000 00000000 00000000 00000000 ................
0xd624feb0: 00000000 00000000 00000000 00000000 ................
0xd624fec0: 00000000 00000000 00000000 00000000 ................
0xd624fed0: 00000000 00000000 00000000 00000000 ................
0xd624fee0: 00000000 00000000 00000000 00000000 ................
0xd624fef0: 00000000 00000000 00000000 00000000 ................
0xd624ff00: 00000000 00000000 00000000 00000000 ................
0xd624ff10: 00000000 00000000 00000000 00000000 ................
0xd624ff20: 00000000 00000000 00000000 00000000 ................
0xd624ff30: 00000000 00000000 00000000 00000000 ................
0xd624ff40: 00000000 00000000 00000000 00000000 ................
0xd624ff50: 00000000 00000000 00000000 00000000 ................
0xd624ff60: 00000000 00000000 00000000 00000000 ................
0xd624ff70: 00000000 00000000 00000000 00000000 ................
0xd624ff80: 00000000 00000000 00000000 00000000 ................
0xd624ff90: 00000000 00000000 00000000 00000000 ................
0xd624ffa0: 00000000 00000000 00000000 00000000 ................
0xd624ffb0: 00000000 00000000 00000000 00000000 ................
0xd624ffc0: 00000000 00000000 00000000 00000000 ................
0xd624ffd0: 00000000 00000000 00000000 00000000 ................
0xd624ffe0: 00000000 00000000 00000000 00000000 ................
0xd624fff0: 00000000 00000000 00000000 00000000 ................

Module 1
C:\WINDOWS\SYSTEM32\xinput1_3.dll
Image Base: 0x00400000 Image Size: 0x0001e000
File Size: 107368 File Time: 2007-04-04_215422
Version:
Company: Microsoft Corporation
Product: Microsoft® DirectX for Windows®
FileDesc: Microsoft Common Controller API
FileVer: 9.18.944.0
ProdVer: 9.18.944.0

Module 2
C:\Program Files (x86)\Steam\steamapps\common\Donut County\DonutCounty_Data\Plugins\steam_api64.dll
Image Base: 0x76a60000 Image Size: 0x00041000
File Size: 249120 File Time: 2018-09-01_144658
Version:
Company: Valve Corporation
Product: Steam Client API
FileDesc: Steam Client API
FileVer: 4.4.91.85
ProdVer: 1.0.0.1


== [end of error.log] ==
#6
HypnoSpeaker Sep 1, 2018 @ 11:56am 
and this:


Dump Summary
------------
Dump File: crash.dmp : C:\Users\benny\AppData\LocalLow\Annapurna Interactive\Donut County\Crashes\Crash_2018-09-01_144732\crash.dmp
Last Write Time: 9/1/2018 2:48:02 PM
Process Name: DonutCounty.exe : C:\Program Files (x86)\Steam\steamapps\common\Donut County\DonutCounty.exe
Process Architecture: x64
Exception Code: 0xC0000005
Exception Information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Heap Information: Not Present

System Information
------------------
OS Version: 10.0.17134
CLR Version(s):

Modules
-------
Module Name Module Path Module Version
----------- ----------- --------------
DonutCounty.exe C:\Program Files (x86)\Steam\steamapps\common\Donut County\DonutCounty.exe 2017.4.4.23696
ntdll.dll C:\Windows\System32\ntdll.dll 10.0.17134.228
kernel32.dll C:\Windows\System32\kernel32.dll 10.0.17134.1
KERNELBASE.dll C:\Windows\System32\KERNELBASE.dll 10.0.17134.165
advapi32.dll C:\Windows\System32\advapi32.dll 10.0.17134.1
msvcrt.dll C:\Windows\System32\msvcrt.dll 7.0.17134.1
sechost.dll C:\Windows\System32\sechost.dll 10.0.17134.1
rpcrt4.dll C:\Windows\System32\rpcrt4.dll 10.0.17134.112
UnityPlayer.dll C:\Program Files (x86)\Steam\steamapps\common\Donut County\UnityPlayer.dll 2017.4.4.23696
user32.dll C:\Windows\System32\user32.dll 10.0.17134.1
win32u.dll C:\Windows\System32\win32u.dll 10.0.17134.1
CRYPTBASE.DLL C:\Windows\System32\CRYPTBASE.DLL 10.0.17134.1
gdi32.dll C:\Windows\System32\gdi32.dll 10.0.17134.1
bcryptPrimitives.dll C:\Windows\System32\bcryptPrimitives.dll 10.0.17134.1
hid.dll C:\Windows\System32\hid.dll 10.0.17134.1
gdi32full.dll C:\Windows\System32\gdi32full.dll 10.0.17134.112
msvcp_win.dll C:\Windows\System32\msvcp_win.dll 10.0.17134.137
ucrtbase.dll C:\Windows\System32\ucrtbase.dll 10.0.17134.191
ole32.dll C:\Windows\System32\ole32.dll 10.0.17134.137
combase.dll C:\Windows\System32\combase.dll 10.0.17134.112
version.dll C:\Windows\System32\version.dll 10.0.17134.1
shlwapi.dll C:\Windows\System32\shlwapi.dll 10.0.17134.1
setupapi.dll C:\Windows\System32\setupapi.dll 10.0.17134.1
cfgmgr32.dll C:\Windows\System32\cfgmgr32.dll 10.0.17134.1
shell32.dll C:\Windows\System32\shell32.dll 10.0.17134.228
SHCore.dll C:\Windows\System32\SHCore.dll 10.0.17134.112
windows.storage.dll C:\Windows\System32\windows.storage.dll 10.0.17134.228
kernel.appcore.dll C:\Windows\System32\kernel.appcore.dll 10.0.17134.112
profapi.dll C:\Windows\System32\profapi.dll 10.0.17134.1
powrprof.dll C:\Windows\System32\powrprof.dll 10.0.17134.1
fltLib.dll C:\Windows\System32\fltLib.dll 10.0.17134.1
ws2_32.dll C:\Windows\System32\ws2_32.dll 10.0.17134.1
oleaut32.dll C:\Windows\System32\oleaut32.dll 10.0.17134.48
imm32.dll C:\Windows\System32\imm32.dll 10.0.17134.1
winmm.dll C:\Windows\System32\winmm.dll 10.0.17134.1
opengl32.dll C:\Windows\System32\opengl32.dll 10.0.17134.1
dnsapi.dll C:\Windows\System32\dnsapi.dll 10.0.17134.165
winhttp.dll C:\Windows\System32\winhttp.dll 10.0.17134.137
IPHLPAPI.DLL C:\Windows\System32\IPHLPAPI.DLL 10.0.17134.1
nsi.dll C:\Windows\System32\nsi.dll 10.0.17134.1
winmmbase.dll C:\Windows\System32\winmmbase.dll 10.0.17134.1
glu32.dll C:\Windows\System32\glu32.dll 10.0.17134.1
gameoverlayrenderer64.dll C:\Program Files (x86)\Steam\gameoverlayrenderer64.dll 4.68.95.80
psapi.dll C:\Windows\System32\psapi.dll 10.0.17134.1
steamclient64.dll C:\Program Files (x86)\Steam\steamclient64.dll 4.68.95.80
crypt32.dll C:\Windows\System32\crypt32.dll 10.0.17134.1
msasn1.dll C:\Windows\System32\msasn1.dll 10.0.17134.1
imagehlp.dll C:\Windows\System32\imagehlp.dll 10.0.17134.1
vstdlib_s64.dll C:\Program Files (x86)\Steam\vstdlib_s64.dll 4.68.95.80
tier0_s64.dll C:\Program Files (x86)\Steam\tier0_s64.dll 4.68.95.80
mswsock.dll C:\Windows\System32\mswsock.dll 10.0.17134.1
secur32.dll C:\Windows\System32\secur32.dll 10.0.17134.1
sspicli.dll C:\Windows\System32\sspicli.dll 10.0.17134.1
uxtheme.dll C:\Windows\System32\uxtheme.dll 10.0.17134.1
mono.dll C:\Program Files (x86)\Steam\steamapps\common\Donut County\DonutCounty_Data\Mono\EmbedRuntime\mono.dll 1.0.0.1
msctf.dll C:\Windows\System32\msctf.dll 10.0.17134.191
dwmapi.dll C:\Windows\System32\dwmapi.dll 10.0.17134.1
d3d11.dll C:\Windows\System32\d3d11.dll 10.0.17134.112
dxgi.dll C:\Windows\System32\dxgi.dll 10.0.17134.112
nvldumdx.dll C:\Windows\System32\DriverStore\FileRepository\nvhdci.inf_amd64_c81c8b0a943199c1\nvldumdx.dll 24.21.13.9907
wintrust.dll C:\Windows\System32\wintrust.dll 10.0.17134.81
cryptsp.dll C:\Windows\System32\cryptsp.dll 10.0.17134.1
rsaenh.dll C:\Windows\System32\rsaenh.dll 10.0.17134.191
bcrypt.dll C:\Windows\System32\bcrypt.dll 10.0.17134.112
nvwgf2umx.dll C:\Windows\System32\DriverStore\FileRepository\nvhdci.inf_amd64_c81c8b0a943199c1\nvwgf2umx.dll 24.21.13.9907
nvspcap64.dll C:\Windows\System32\nvspcap64.dll 3.14.1.48
ntmarta.dll C:\Windows\System32\ntmarta.dll 10.0.17134.1
clbcatq.dll C:\Windows\System32\clbcatq.dll 2001.12.10941.16384
wbemprox.dll C:\Windows\System32\wbem\wbemprox.dll 10.0.17134.1
wbemcomn.dll C:\Windows\System32\wbemcomn.dll 10.0.17134.1
wbemsvc.dll C:\Windows\System32\wbem\wbemsvc.dll 10.0.17134.1
fastprox.dll C:\Windows\System32\wbem\fastprox.dll 10.0.17134.1
MMDevAPI.dll C:\Windows\System32\MMDevAPI.dll 10.0.17134.1
devobj.dll C:\Windows\System32\devobj.dll 10.0.17134.1
propsys.dll C:\Windows\System32\propsys.dll 7.0.17134.112
wdmaud.drv C:\Windows\System32\wdmaud.drv 10.0.17134.1
ksuser.dll C:\Windows\System32\ksuser.dll 10.0.17134.1
avrt.dll C:\Windows\System32\avrt.dll 10.0.17134.1
AudioSes.dll C:\Windows\System32\AudioSes.dll 10.0.17134.137
WinTypes.dll C:\Windows\System32\WinTypes.dll 10.0.17134.112
msacm32.drv C:\Windows\System32\msacm32.drv 10.0.17134.1
msacm32.dll C:\Windows\System32\msacm32.dll 10.0.17134.1
midimap.dll C:\Windows\System32\midimap.dll 10.0.17134.1
xinput1_3.dll C:\Windows\System32\xinput1_3.dll 9.18.944.0
TextInputFramework.dll C:\Windows\System32\TextInputFramework.dll 10.0.17134.191
CoreMessaging.dll C:\Windows\System32\CoreMessaging.dll 10.0.17134.228
CoreUIComponents.dll C:\Windows\System32\CoreUIComponents.dll 10.0.17134.112
Windows.UI.dll C:\Windows\System32\Windows.UI.dll 10.0.17134.1
InputHost.dll C:\Windows\System32\InputHost.dll 0.0.0.0
steam_api64.dll C:\Program Files (x86)\Steam\steamapps\common\Donut County\DonutCounty_Data\Plugins\steam_api64.dll 4.4.91.85
InControlNative.dll C:\Program Files (x86)\Steam\steamapps\common\Donut County\DonutCounty_Data\Plugins\InControlNative.dll 0.0.0.0
dinput8.dll C:\Windows\System32\dinput8.dll 10.0.17134.1
XInput1_4.dll C:\Windows\System32\XInput1_4.dll 10.0.17134.1
dbghelp.dll C:\Windows\System32\dbghelp.dll 10.0.17134.1
dbgcore.dll C:\Windows\System32\dbgcore.dll 10.0.17134.1
#7
Fullbright Sep 2, 2018 @ 11:10am 
Originally posted by Satoru:
Fault Module Name: tier0_s64.dll

Bit odd because that's a steam DLL. Try disabling the steam overlay

Yeah, this was one of the first things I tried-- unfortunately it's the same behavior whether Steam overlay is on or off. Also tried closing discord and anything else I thought might hook into the game-- couldn't find a solution that way. Not sure what's up!
#8
Lycan Matriarch Sep 3, 2018 @ 8:48am 
I'm having the same issue. nvwgf2umx.dll has caused an access violation. I've done a reboot, reinstall of the game, and am now trying to find this .dll file.
#9
Lycan Matriarch Sep 3, 2018 @ 8:55am 
Okay so I was able to find some information on Nvidia graphics cards getting smashed by a Windows update that messes up the driver. I went into the device manager, uninstalled my 940M and the related drivers and now the game launches again after reinstalling the driver.
#10
Angel Matrix  [developer] Sep 3, 2018 @ 10:11pm 
Sorry about that! Hmm yeah looks like it might be related to the steam integration. I'm looking into it.
#11
Fullbright Sep 4, 2018 @ 12:02am 
Originally posted by Ben Esposito:
Sorry about that! Hmm yeah looks like it might be related to the steam integration. I'm looking into it.
I'll also try doing a clean uninstall/reinstall of my Nvidia drivers tomorrow and report back if it helps!

Update: unfortunately pulling the latest GEForce driver and doing a clean install & reboot didn't change the behavior either :|
Last edited by Fullbright; Sep 4, 2018 @ 8:26am
#12
Rusty_Nail Sep 9, 2018 @ 2:53pm 
I'm unfortunately experiencing the same bug as Hyno, game crashes right after showing the Ben Esposito logo. Tried reinstalling latest Nvidia driver and reinstalled game - same crash. Here's the report I could find in the file, with the way the game crashes I can't actually click the "send log".

--

Donut County [version: Unity 2017.4.4f1 (645c9050ba4d)]

InControlNative.dll caused an Access Violation (0xc0000005)
in module InControlNative.dll at 0033:610e22b3.

Error occurred at 2018-09-09_143226.
E:\SteamLibrary\steamapps\common\Donut County\DonutCounty.exe, run by Admin.
33% memory in use.
16334 MB physical memory [10924 MB free].
19278 MB paging file [12533 MB free].
134217728 MB user address space [134212703 MB free].
Read from location ffffffff caused an access violation.

Context:
RDI: 0x00000010 RSI: 0x00000000 RAX: 0x7fff7fff
RBX: 0x18167b40 RCX: 0x0ea412e8 RDX: 0x7fff7fff
RIP: 0x610e22b3 RBP: 0x00000000 SegCs: 0x00000033
EFlags: 0x00010206 RSP: 0x14fbf770 SegSs: 0x0000002b
R8: 0xffffffe8 R9: 0x00000000 R10: 0x1579b570
R11: 0x18167e50 R12: 0x00000000 R13: 0x00000000
R14: 0x00000000 R15: 0x00000000

Bytes at CS:EIP:
ff d0 48 8b 0d 04 b5 05 00 48 83 c3 08 48 3b d9

Stack:
0x14fbf770: 00000000 00000000 00000000 00000000 ................
0x14fbf780: 18167b38 0000028f 00000000 00000000 8{..............
0x14fbf790: 00000001 00000000 00000000 00000000 ................
0x14fbf7a0: fffffffe ffffffff 00000000 00000000 ................
0x14fbf7b0: 00000000 00000000 00000000 00000000 ................
0x14fbf7c0: 00000000 00000000 00000000 00000000 ................
0x14fbf7d0: 00000000 00000000 00000000 00000000 ................
0x14fbf7e0: 00000000 00000000 75a13034 00007ffb ........40.u....
0x14fbf7f0: 00000000 00000000 00000000 00000000 ................
0x14fbf800: 00000000 00000000 00000000 00000000 ................
0x14fbf810: 00000000 00000000 78531431 00007ffb ........1.Sx....
0x14fbf820: 00000000 00000000 00000000 00000000 ................
0x14fbf830: 00000000 00000000 00000000 00000000 ................
0x14fbf840: 00000000 00000000 749fbf10 00007ffb ...........t....
0x14fbf850: 14fbe850 000000d4 14fbe850 000000d4 P.......P.......
0x14fbf860: 00000000 00000000 00000000 00000000 ................
0x14fbf870: 00000000 00000000 00000000 00000000 ................
0x14fbf880: 00000000 00000000 00000000 00000000 ................
0x14fbf890: 00000000 00000000 00000000 00000000 ................
0x14fbf8a0: 00000000 00000000 00000000 00000000 ................
0x14fbf8b0: 00000000 00000000 00000000 00000000 ................
0x14fbf8c0: 00000000 00000000 00000000 00000000 ................
0x14fbf8d0: 00000000 00000000 00000000 00000000 ................
0x14fbf8e0: 00000000 00000000 00000000 00000000 ................
0x14fbf8f0: 00000000 00000000 00000000 00000000 ................
0x14fbf900: 00000000 00000000 00000000 00000000 ................
0x14fbf910: 00000000 00000000 00000000 00000000 ................
0x14fbf920: 00000000 00000000 00000000 00000000 ................
0x14fbf930: 00000000 00000000 00000000 00000000 ................
0x14fbf940: 00000000 00000000 00000000 00000000 ................
0x14fbf950: 00000000 00000000 00000000 00000000 ................
0x14fbf960: 00000000 00000000 00000000 00000000 ................
0x14fbf970: 00000000 00000000 00000000 00000000 ................
0x14fbf980: 00000000 00000000 00000000 00000000 ................
0x14fbf990: 00000000 00000000 00000000 00000000 ................
0x14fbf9a0: 00000000 00000000 00000000 00000000 ................
0x14fbf9b0: 00000000 00000000 00000000 00000000 ................
0x14fbf9c0: 00000000 00000000 00000000 00000000 ................
0x14fbf9d0: 00000000 00000000 00000000 00000000 ................
0x14fbf9e0: 00000000 00000000 00000000 00000000 ................
0x14fbf9f0: 00000000 00000000 00000000 00000000 ................
0x14fbfa00: 00000000 00000000 00000000 00000000 ................
0x14fbfa10: 00000000 00000000 00000000 00000000 ................
0x14fbfa20: 00000000 00000000 00000000 00000000 ................
0x14fbfa30: 00000000 00000000 00000000 00000000 ................
0x14fbfa40: 00000000 00000000 00000000 00000000 ................
0x14fbfa50: 00000000 00000000 00000000 00000000 ................
0x14fbfa60: 00000000 00000000 00000000 00000000 ................
0x14fbfa70: 00000000 00000000 00000000 00000000 ................
0x14fbfa80: 00000000 00000000 00000000 00000000 ................
0x14fbfa90: 00000000 00000000 00000000 00000000 ................
0x14fbfaa0: 00000000 00000000 00000000 00000000 ................
0x14fbfab0: 00000000 00000000 00000000 00000000 ................
0x14fbfac0: 00000000 00000000 00000000 00000000 ................
0x14fbfad0: 00000000 00000000 00000000 00000000 ................
0x14fbfae0: 00000000 00000000 00000000 00000000 ................
0x14fbfaf0: 00000000 00000000 00000000 00000000 ................
0x14fbfb00: 00000000 00000000 00000000 00000000 ................
0x14fbfb10: 00000000 00000000 00000000 00000000 ................
0x14fbfb20: 00000000 00000000 00000000 00000000 ................
0x14fbfb30: 00000000 00000000 00000000 00000000 ................
0x14fbfb40: 00000000 00000000 00000000 00000000 ................
0x14fbfb50: 00000000 00000000 00000000 00000000 ................
0x14fbfb60: 00000000 00000000 00000000 00000000 ................
0x14fbfb70: 00000000 00000000 00000000 00000000 ................
0x14fbfb80: 00000000 00000000 00000000 00000000 ................
0x14fbfb90: 00000000 00000000 00000000 00000000 ................
0x14fbfba0: 00000000 00000000 00000000 00000000 ................
0x14fbfbb0: 00000000 00000000 00000000 00000000 ................
0x14fbfbc0: 00000000 00000000 00000000 00000000 ................
0x14fbfbd0: 00000000 00000000 00000000 00000000 ................
0x14fbfbe0: 00000000 00000000 00000000 00000000 ................
0x14fbfbf0: 00000000 00000000 00000000 00000000 ................
0x14fbfc00: 00000000 00000000 00000000 00000000 ................
0x14fbfc10: 00000000 00000000 00000000 00000000 ................
0x14fbfc20: 00000000 00000000 00000000 00000000 ................
0x14fbfc30: 00000000 00000000 00000000 00000000 ................
0x14fbfc40: 00000000 00000000 00000000 00000000 ................
0x14fbfc50: 00000000 00000000 00000000 00000000 ................
0x14fbfc60: 00000000 00000000 00000000 00000000 ................
0x14fbfc70: 00000000 00000000 00000000 00000000 ................
0x14fbfc80: 00000000 00000000 00000000 00000000 ................
0x14fbfc90: 00000000 00000000 00000000 00000000 ................
0x14fbfca0: 00000000 00000000 00000000 00000000 ................
0x14fbfcb0: 00000000 00000000 00000000 00000000 ................
0x14fbfcc0: 00000000 00000000 00000000 00000000 ................
0x14fbfcd0: 00000000 00000000 00000000 00000000 ................
0x14fbfce0: 00000000 00000000 00000000 00000000 ................
0x14fbfcf0: 00000000 00000000 00000000 00000000 ................
0x14fbfd00: 00000000 00000000 00000000 00000000 ................
0x14fbfd10: 00000000 00000000 00000000 00000000 ................
0x14fbfd20: 00000000 00000000 00000000 00000000 ................
0x14fbfd30: 00000000 00000000 00000000 00000000 ................
0x14fbfd40: 00000000 00000000 00000000 00000000 ................
0x14fbfd50: 00000000 00000000 00000000 00000000 ................
0x14fbfd60: 00000000 00000000 00000000 00000000 ................
0x14fbfd70: 00000000 00000000 00000000 00000000 ................
0x14fbfd80: 00000000 00000000 00000000 00000000 ................
0x14fbfd90: 00000000 00000000 00000000 00000000 ................
0x14fbfda0: 00000000 00000000 00000000 00000000 ................
0x14fbfdb0: 00000000 00000000 00000000 00000000 ................
0x14fbfdc0: 00000000 00000000 00000000 00000000 ................
0x14fbfdd0: 00000000 00000000 00000000 00000000 ................
0x14fbfde0: 00000000 00000000 00000000 00000000 ................
0x14fbfdf0: 00000000 00000000 00000000 00000000 ................
0x14fbfe00: 00000000 00000000 00000000 00000000 ................
0x14fbfe10: 00000000 00000000 00000000 00000000 ................
0x14fbfe20: 00000000 00000000 00000000 00000000 ................
0x14fbfe30: 00000000 00000000 00000000 00000000 ................
0x14fbfe40: 00000000 00000000 00000000 00000000 ................
0x14fbfe50: 00000000 00000000 00000000 00000000 ................
0x14fbfe60: 00000000 00000000 00000000 00000000 ................
0x14fbfe70: 00000000 00000000 00000000 00000000 ................
0x14fbfe80: 00000000 00000000 00000000 00000000 ................
0x14fbfe90: 00000000 00000000 00000000 00000000 ................
0x14fbfea0: 00000000 00000000 00000000 00000000 ................
0x14fbfeb0: 00000000 00000000 00000000 00000000 ................
0x14fbfec0: 00000000 00000000 00000000 00000000 ................
0x14fbfed0: 00000000 00000000 00000000 00000000 ................
0x14fbfee0: 00000000 00000000 00000000 00000000 ................
0x14fbfef0: 00000000 00000000 00000000 00000000 ................
0x14fbff00: 00000000 00000000 00000000 00000000 ................
0x14fbff10: 00000000 00000000 00000000 00000000 ................
0x14fbff20: 00000000 00000000 00000000 00000000 ................
0x14fbff30: 00000000 00000000 00000000 00000000 ................
0x14fbff40: 00000000 00000000 00000000 00000000 ................
0x14fbff50: 00000000 00000000 00000000 00000000 ................
0x14fbff60: 00000000 00000000 00000000 00000000 ................
0x14fbff70: 00000000 00000000 00000000 00000000 ................
0x14fbff80: 00000000 00000000 00000000 00000000 ................
0x14fbff90: 00000000 00000000 00000000 00000000 ................
0x14fbffa0: 00000000 00000000 00000000 00000000 ................
0x14fbffb0: 00000000 00000000 00000000 00000000 ................
0x14fbffc0: 00000000 00000000 00000000 00000000 ................
0x14fbffd0: 00000000 00000000 00000000 00000000 ................
0x14fbffe0: 00000000 00000000 00000000 00000000 ................
0x14fbfff0: 00000000 00000000 00000000 00000000 ................

Module 1
C:\WINDOWS\SYSTEM32\xinput1_3.dll
Image Base: 0x00400000 Image Size: 0x0001e000
File Size: 107368 File Time: 2007-04-04_195422
Version:
Company: Microsoft Corporation
Product: Microsoft® DirectX for Windows®
FileDesc: Microsoft Common Controller API
FileVer: 9.18.944.0
ProdVer: 9.18.944.0

Module 2
E:\SteamLibrary\steamapps\common\Donut County\DonutCounty_Data\Plugins\steam_api64.dll
Image Base: 0x53120000 Image Size: 0x00041000
File Size: 249120 File Time: 2018-09-09_135834
Version:
Company: Valve Corporation
Product: Steam Client API
FileDesc: Steam Client API
FileVer: 4.4.91.85
ProdVer: 1.0.0.1


== [end of error.log] ==


--
#13
jeffl Sep 10, 2018 @ 9:50am 
Hey all! Thanks for posting your crash logs, we'll take a look into these issues. If you could send over any future crash logs to help@annapurnainteractive.com, that would be super appreciated.
#14
Lady Lydia 🌿 Sep 22, 2018 @ 2:40pm 
I'm getting stuck on Ben Despacito screen as well! I just but this after getting my paycheck, been hyped up all week since seeing the trailer and now I'm majorly pissed!
#15
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Donut County > Support > Topic Details
Date Posted: Aug 28, 2018 @ 8:32pm
Posts: 34

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