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Follow The Owl Jun 10, 2023 @ 7:29am
SCP ping problems
So when I hopped on SCP:SL once I have an average 10 MS maybe sometimes 20 MS but not always. But when I restarted my PC and hopped on SL again I had at least 500 MS on average, I know it is not from the servers I play on since I play on different servers. About my PC it plays games normally, but I noticed that all my steam games play like ♥♥♥♥ so I'm unsure what the problem is with them.
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Showing 1-7 of 7 comments
ZirconZer0  [developer] Jun 10, 2023 @ 7:39am 
Please note that Northwood Studios Technical Support Team does not provide technical support of the game on the official Steam Forum.

You may read our official Northwood Tech Support Wiki for self-diagnosis.
https://scpsl.notion.site/Tech-Support-Public-Wiki-d28c7c67b5a0419981a953e8fe7c36c7

If you require further assistance from our Technical Support Team, please join our official Discord https://discord.gg/scpsl and go to #tech-support channel to open a support ticket.

Community members can post their solutions in your support thread. You may use those solutions at your own risk. If in doubt, please join our Discord through the abovementioned link to seek official technical support.

Sorry for any inconvenience.
#1
Follow The Owl Jun 10, 2023 @ 8:47am 
See I would but my discord wont let me join the server even though I used my correct password and phone number.
Last edited by Follow The Owl; Jun 10, 2023 @ 8:47am
#2
Follow The Owl Jun 10, 2023 @ 9:01am 
So I cannot join the server to get help at the tech-support and the NW support wiki does not have my problem listed so I cannot get help sadly.
#3
ZirconZer0  [developer] Jun 10, 2023 @ 9:06am 
Make sure your phone number is linked to your Discord account so it is verified. Then try joining our Discord server again.
#4
Follow The Owl Jun 10, 2023 @ 1:21pm 
It is. But my password is the problem, when I wrote my password correctly in the little bar it said that I've written the password wrong. Mind you I changed my password and saved it, I do remember it.
#5
ZirconZer0  [developer] Jun 10, 2023 @ 6:17pm 
Originally posted by follow the Owl:
It is. But my password is the problem, when I wrote my password correctly in the little bar it said that I've written the password wrong. Mind you I changed my password and saved it, I do remember it.
You can try using the desktop version of Discord and login first, then use the link to join our server.
#6
Follow The Owl Jun 11, 2023 @ 9:46am 
I use the desktop version as my main discord
#7
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SCP: Secret Laboratory > Game Support > Topic Details
Date Posted: Jun 10, 2023 @ 7:29am
Posts: 7

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