Bug Report Form

[Question_505]

https://fs30.formsite.com/505games/bloodstained/index.html

We have a form you can fill out that goes directly to our QA team. I know it's a bit more work than posting to the forum, but the info you provide will is invaluable for us to track down and squash the bugs.

[StillAlive]

------------------
System Information
------------------
Time of this report: 6/24/2019, 01:48:09
Machine name: WIN10
Machine Id: {D2E4C045-5380-4BB8-ADF0-14EB08D5D196}
Operating System: Windows 10 专业版 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)
Language: Chinese (Simplified) (Regional Setting: Chinese (Simplified))
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 02/05/10 19:13:52 Ver: 08.00.10 (type: BIOS)
Processor: Intel(R) Core(TM) i5-2310 CPU @ 2.90GHz (4 CPUs), ~2.9GHz
Memory: 8192MB RAM
Available OS Memory: 8174MB RAM
Page File: 4794MB used, 4772MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.17134.0001 64bit Unicode


---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 550 Ti
Manufacturer: NVIDIA
Chip type: GeForce GTX 550 Ti
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_1244&SUBSYS_00000000&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 5046 MB
Dedicated Memory: 959 MB
Shared Memory: 4087 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.640148,0.338391), Green(0.315930,0.623547), Blue(0.151867,0.063977), White Point(0.313977,0.329602)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: ASUS MX279
Monitor Model: MX279
Monitor Id: ACI27C3
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_708ec8f9a4d134c6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_708ec8f9a4d134c6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_708ec8f9a4d134c6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_708ec8f9a4d134c6\nvldumdx.dll
Driver File Version: 23.21.0013.9135 (English)
Driver Version: 23.21.13.9135
DDI Version: 12
Feature Levels: 11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.3
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:N/A Declarative:N/A
Driver Attributes: Final Retail
Driver Date/Size: 2018/3/23 8:00:00, 949016 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71E3E-5104-11CF-1F40-0D201BC2DA35}
Vendor ID: 0x10DE
Device ID: 0x1244
SubSys ID: 0x00000000
Revision ID: 0x00A1
Driver Strong Name: oem0.inf:0f066de37724218c:Section002:23.21.13.9135:pci\ven_10de&dev_1244
Rank Of Driver: 00D10003
Video Accel:
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeVC1_D2010 DXVA2_ModeVC1_VLD DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeMPEG4pt2_VLD_Simple DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC

D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 1
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported


*Game Installed on SSD?: NO

----

*Explain your bug: Enter Oriental Sorcery Lab a room 100% crush

*Screenshots: https://postimg.cc/1fK8MG1C

[Wargrunt42]

So the game was playing just fine until I died once and all the shortcuts that I collected were deleted from my inventory. Unfortunately, I didn't notice this after I saved again and now it's just permanently gone! I don't wanna play through the whole damn game just to get them back. To me, this is unacceptable. I refuse to play this game if my progress is going to be randomly deleted!

I've reported this bug, but I'm not thrilled with the lack of customer service.

[Ocumedes]

引用自 Deathscythe122887：

I have an audio bug where everyone sounds fine except for Miriam who keeps echoing and sounding like she is underwater

Getting this too. Sounds like Miriam is heavily bitcrushed in any language.

[Madness]

引用自 Octoculi：

引用自 Deathscythe122887：

I have an audio bug where everyone sounds fine except for Miriam who keeps echoing and sounding like she is underwater

Getting this too. Sounds like Miriam is heavily bitcrushed in any language.

Are you wearing a mask?

[Yellow]

引用自 ZeroTheEro：

引用自 YeLLoW：

I can't find the directory, there's no AppData after Users folder.

AppData is a system folder so you will not find it without a shortcut.

Folders have address bar on top, so open any folders and type in %appdata% in the address bar, then hit enter. You will now have access to your AppData folder.

Manage to delete the directory but didn't fix the issue

[Gibbeynator]

引用自 Octoculi：

引用自 Deathscythe122887：

I have an audio bug where everyone sounds fine except for Miriam who keeps echoing and sounding like she is underwater

Getting this too. Sounds like Miriam is heavily bitcrushed in any language.

Yup, getting this too. This can't be a CPU problem since it's so specific to her, unless the audio is so bad it's CAUSING CPU problems.

[jenz0]

My game keeps crashing when I open the curtain to fight bloodless.

[Solace]

引用自 Gibbeynator：

引用自 Octoculi：

Getting this too. Sounds like Miriam is heavily bitcrushed in any language.

Yup, getting this too. This can't be a CPU problem since it's so specific to her, unless the audio is so bad it's CAUSING CPU problems.

Same here

[MysteryK]

I own the GOG version, but this is my main issue so far. When I defeat the final boss there is a distorted sound that goes through the whole ending sequence, it stops when it saves the game and rolls the credits. Can you look into it? thanks in advance.

This is my specs

Windows 10 Pro 64 bit

Optiplex 390

CPU: i5 2500K

RAM: 16 gig DDR3

GPU: ZOTAC GTX 1070 Mini

" OS Name Microsoft Windows 10 Pro
Version 10.0.17763 Build 17763
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name WORK-PC
System Manufacturer Dell Inc.
System Model OptiPlex 390
System Type x64-based PC
System SKU
Processor Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz, 3301 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date Dell Inc. A14, 6/24/2018
SMBIOS Version 2.6
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer Dell Inc.
BaseBoard Product 0M5DCD
BaseBoard Version A00
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale Japan
Hardware Abstraction Layer Version = "10.0.17763.529"

Time Zone Central Daylight Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 16.0 GB
Available Physical Memory 11.7 GB
Total Virtual Memory 32.0 GB
Available Virtual Memory 25.6 GB
Page File Space 16.0 GB
Page File E:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
"

[Sinsear]

Switching via shortcuts and leaving an area while inbetween a transformation like bunnymorph can make your character invisible. You cant get hit nor can you hit anything and your character just sort of isnt there.

[AJ]

The high jump ability shard doesn't always work while trying it diagonally up either direction from ground level, it just makes Miriam backstep (very annoying while using accelerator). Same issue using keyboard but it also causes the shortcut menu to pop up.

[Iced_coffee]

引用自 Iced_coffee：

*Operating System: windows 10 home 1903
*Processor: intel core i5-750
*Memory: 　８GB
*Available OS Memory: 5GB or more
*DirectX Version: 12

Display Devices:

*Card name: Geforce GT730
*Manufacturer: NVIDIA
*Chip type: Geforce GT 730
*DAC type: integrated RAMDAC
*Device Type: full display device
*Device Key:
*Device Status:

*Game Installed on SSD?: no
----
*Explain your bug:
2 days ago, this game suddenly couldnt start.
when launch and show title logo , it crashed with like below window
--------------------------------------------
UE4-BloodstainedRotN Game ...

Fatal error!

--------------------------------------------

I tried uninstall / reinstall, but it occurs again.
why?

I tried remove "System_Slot.sav" and works good.
it seems savedata was broken.
but my playdata at level 60 was lost :P

[jirit jirit]

I killed the orobas boss, I took the fragment, only the fragment does not appear to be equipped. someone else? Wheres the fragment? Pls help.

[Maroon Kaiser]

引用自 Still Alive：

------------------
System Information
------------------
Time of this report: 6/24/2019, 01:48:09
Machine name: WIN10
Machine Id: {D2E4C045-5380-4BB8-ADF0-14EB08D5D196}
Operating System: Windows 10 专业版 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)
Language: Chinese (Simplified) (Regional Setting: Chinese (Simplified))
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 02/05/10 19:13:52 Ver: 08.00.10 (type: BIOS)
Processor: Intel(R) Core(TM) i5-2310 CPU @ 2.90GHz (4 CPUs), ~2.9GHz
Memory: 8192MB RAM
Available OS Memory: 8174MB RAM
Page File: 4794MB used, 4772MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.17134.0001 64bit Unicode


---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 550 Ti
Manufacturer: NVIDIA
Chip type: GeForce GTX 550 Ti
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_1244&SUBSYS_00000000&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 5046 MB
Dedicated Memory: 959 MB
Shared Memory: 4087 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.640148,0.338391), Green(0.315930,0.623547), Blue(0.151867,0.063977), White Point(0.313977,0.329602)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: ASUS MX279
Monitor Model: MX279
Monitor Id: ACI27C3
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_708ec8f9a4d134c6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_708ec8f9a4d134c6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_708ec8f9a4d134c6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_708ec8f9a4d134c6\nvldumdx.dll
Driver File Version: 23.21.0013.9135 (English)
Driver Version: 23.21.13.9135
DDI Version: 12
Feature Levels: 11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.3
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:N/A Declarative:N/A
Driver Attributes: Final Retail
Driver Date/Size: 2018/3/23 8:00:00, 949016 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71E3E-5104-11CF-1F40-0D201BC2DA35}
Vendor ID: 0x10DE
Device ID: 0x1244
SubSys ID: 0x00000000
Revision ID: 0x00A1
Driver Strong Name: oem0.inf:0f066de37724218c:Section002:23.21.13.9135:pci\ven_10de&dev_1244
Rank Of Driver: 00D10003
Video Accel:
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeVC1_D2010 DXVA2_ModeVC1_VLD DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeMPEG4pt2_VLD_Simple DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC

D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 1
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported


*Game Installed on SSD?: NO

----

*Explain your bug: Enter Oriental Sorcery Lab a room 100% crush

*Screenshots: https://postimg.cc/1fK8MG1C

I'm getting this exact same problem https://i.imgur.com/0bu1d8s.jpg

[luviborix]

So... Nothing on the sound and resolution problem?