Game won't start

[peep.later]

New purchase and game stalls about 20 per cent through loading screen.

I've check anti-virus - to the best of my knowledge

DxDiag:

------------------
System Information
------------------
Time of this report: 8/7/2019, 12:10:04
Machine name: GRANT-PC
Machine Id: {835F44EB-6C49-4F99-9592-F6E6AC7602D3}
Operating System: Windows 10 Home 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)
Language: English (Regional Setting: English)
System Manufacturer: LENOVO
System Model: 4334
BIOS: InsydeH2O Version 03.60.4240CN08WW(V2.07) (type: BIOS)
Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz (4 CPUs), ~2.3GHz
Memory: 8192MB RAM
Available OS Memory: 8174MB RAM
Page File: 5690MB used, 10675MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.17134.0001 64bit Unicode

---------------
Display Devices
---------------
Card name: AMD Radeon HD 6300M Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x68E4)
DAC type: Internal DAC(400MHz)
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_1002&DEV_68E4&SUBSYS_397917AA&REV_00
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 4850 MB
Dedicated Memory: 1010 MB
Shared Memory: 3840 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.620617,0.340344), Green(0.330578,0.570813), Blue(0.150891,0.060070), White Point(0.313977,0.329602)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: LCD 1366x768
Monitor Model: unknown
Monitor Id: LEN40B0
Native Mode: 1366 x 768(p) (60.000Hz)
Output Type: Internal
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll
Driver File Version: 8.17.0010.1404 (English)
Driver Version: 15.201.1151.1008
DDI Version: 11.2
Feature Levels: 11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Not Supported
Block List: No Blocks
Catalog Attributes: N/A
Driver Attributes: Final Retail
Driver Date/Size: 11/4/2015 10:00:00 AM, 1479808 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71EE2-2BA4-11CF-6671-7319BEC2C535}
Vendor ID: 0x1002
Device ID: 0x68E4
SubSys ID: 0x397917AA
Revision ID: 0x0000
Driver Strong Name: oem32.inf:cb0ae4148a43cf9c:ati2mtag_ManhattanP:15.201.1151.1008:pci\ven_1002&dev_68e4
Rank Of Driver: 00D12001
Video Accel: ModeMPEG2_A ModeMPEG2_C
DXVA2 Modes: DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeVC1_VLD
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 1
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported

Please help

[Aeo]

Hi, as state on the store page of the game the minimum requirement is:
Requires a 64-bit processor and operating system
OS: Windows 7 Service Pack 1 or newer (64 bit)
Processor: 3 GHz Dual Core Processor
Memory: 4 GB RAM
Graphics: GTX 660 / R7 370 - 3 GB Video Memory
Additional Notes: OpenGL 4.3

Both your GPU and CPU are under the minimum required, this is likely the reason why you cannot load the game. :/

[Veteran13FR]

Bonjour
Je suis en Radeon en R5 M255. Le jeu fonctionnait très bien depuis le 14 avril en accès anticipé.. Je ne peux plus démarrer le jeu
Je viens de voir que la configuration du jeu me préconise de passer en Radeon RX 5700.
Ca c'est pas cool je vais devoir arrêter de jouer à Foudation et préferer d'autres jeux .
29.90 foutus à la poubelle

Dégoûté.

[Aeo]

Bonjour Veterant13FR, le minimum requis pour jouer a Foundation n'a pas changé depuis la sortie initiale en Accès Anticipé. Si ca fonctionnais avant c'étais un beau coup de chance, ceci-dit nous ne pouvons pas assurer le support des pièces qui sont en dessous du minimum affiché sur la page de vente du produit.

Considérant que ca fonctionnais au par-avant, il n'est pas impossible que ca fonctionne toujours. As-tu assayé de reparer tes fichers ou de ré-installer le jeu a partir de Steam?

[Veteran13FR]

Oui c'est fait même résultat le jeu fige.après avoir lancé le jeu. écran noir.
Je vais regarder dans les journaux d'événements windows.

[Veteran13FR]

J'ai trouvé ca :


- System

- Provider

[ Name] Application Hang

- EventID 1002

[ Qualifiers] 0

Level 2

Task 101

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2019-08-07T18:23:14.854393600Z

EventRecordID 46654

Channel Application

Computer PORTAZ58.azur.local

Security


- EventData

foundation.exe
1.3.2.0
3994
01d54d36e86611e0
45
C:\Program Files (x86)\Steam\steamapps\common\Foundation\foundation.exe
428a81d0-560d-4364-97fb-54bc0b50ab28


55006E006B006E006F0077006E0000000000


--------------------------------------------------------------------------------

Données binaires :


En mots

0000: 006E0055 006E006B 0077006F 0000006E
0010: 0000


En octets

0000: 55 00 6E 00 6B 00 6E 00 U.n.k.n.
0008: 6F 00 77 00 6E 00 00 00 o.w.n...
0010: 00 00 ..

et aussi

Le programme foundation.exe version 1.3.2.0 a cessé d'interagir avec Windows et a été fermé. Pour déterminer si des informations supplémentaires sont disponibles, consultez l'historique du problème dans le panneau de configuration Sécurité et maintenance.
ID de processus : 3994
Heure de début : 01d54d36e86611e0
Heure de fin : 45
Chemin d'accès de l'application : C:\Program Files (x86)\Steam\steamapps\common\Foundation\foundation.exe
ID de rapport : 428a81d0-560d-4364-97fb-54bc0b50ab28
Nom complet du package défaillant :
ID de l'application relative au package défaillant :

[primefischer]

My game will start, I get an amber cursor, but I see nothing.

My system specs:

------------------
System Information
------------------
Time of this report: 8/7/2019, 21:25:02
Machine name: LAPTOP-KB77DGEP
Machine Id: {30927C72-5456-4B08-A4D6-DDE705234C37}
Operating System: Windows 10 Home 64-bit (10.0, Build 17763) (17763.rs5_release.180914-1434)
Language: English (Regional Setting: English)
System Manufacturer: Acer
System Model: Predator G9-591
BIOS: V1.11 (type: UEFI)
Processor: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (8 CPUs), ~2.6GHz
Memory: 16384MB RAM
Available OS Memory: 16266MB RAM
Page File: 3850MB used, 14847MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 120 DPI (125 percent)
DWM DPI Scaling: UnKnown
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
DxDiag Version: 10.00.17763.0001 64bit Unicode

---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics 530
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_8086&DEV_191B&SUBSYS_10511025&REV_06
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 8260 MB
Dedicated Memory: 128 MB
Shared Memory: 8132 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.639648,0.349609), Green(0.334961,0.629883), Blue(0.152344,0.050781), White Point(0.313477,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: LGD04D5
Native Mode: 1920 x 1080(p) (60.020Hz)
Output Type: Internal
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_82548830eadb8221\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_82548830eadb8221\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_82548830eadb8221\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_82548830eadb8221\igd12umd64.dll
Driver File Version: 22.20.0016.4691 (English)
Driver Version: 22.20.16.4691
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.1
Graphics Preemption: Triangle
Compute Preemption: Thread
Miracast: Supported
Hybrid Graphics GPU: Integrated
Power P-states: Not Supported
Virtualization: Not Supported
Block List: No Blocks
Catalog Attributes: N/A
Driver Attributes: Final Retail
Driver Date/Size: 6/1/2017 7:00:00 PM, 64471176 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B78E66-5A5B-11CF-C661-4130BDC2DB35}
Vendor ID: 0x8086
Device ID: 0x191B
SubSys ID: 0x10511025
Revision ID: 0x0006
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 3
MPO Caps: RGB,YUV,BILINEAR,HIGH_FILTER,STRETCH_YUV,STRETCH_RGB
MPO Stretch: 5.000X - 0.334X
MPO Media Hints:
MPO Formats: YUY2,R16G16B16A16_FLOAT,R10G10B10A2_UNORM,R8G8B8A8_UNORM,B8G8R8A8_UNORM
PanelFitter Caps: RGB,YUV,BILINEAR,HIGH_FILTER,STRETCH_YUV,STRETCH_RGB
PanelFitter Stretch: 5.000X - 0.334X

Card name: NVIDIA GeForce GTX 970M
Manufacturer: NVIDIA
Chip type: GeForce GTX 970M
DAC type: Integrated RAMDAC
Device Type: Full Device
Device Key: Enum\PCI\VEN_10DE&DEV_13D8&SUBSYS_10511025&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 11162 MB
Dedicated Memory: 3029 MB
Shared Memory: 8132 MB
Current Mode: Unknown
HDR Support: Unknown
Display Topology: Unknown
Display Color Space: Unknown
Color Primaries: Unknown
Display Luminance: Unknown
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_66a087396e4efde0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_66a087396e4efde0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_66a087396e4efde0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_66a087396e4efde0\nvldumdx.dll
Driver File Version: 26.21.0014.3160 (English)
Driver Version: 26.21.14.3160
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.5
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Discrete
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:False
Driver Attributes: Final Retail
Driver Date/Size: 7/16/2019 7:00:00 PM, 959152 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: Unknown
Vendor ID: 0x10DE
Device ID: 0x13D8
SubSys ID: 0x10511025
Revision ID: 0x00A1
Driver Strong Name: oem34.inf:0f066de3cba49d90:Section020:26.21.14.3160:pci\ven_10de&dev_13d8&subsys_10511025

Deinterlace Caps: n/a
D3D9 Overlay: Unknown
DXVA-HD: Unknown
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 0
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported

[Mr Ash]

@primefischer You have 2 graphics solutions, one an integrated graphics (Intel HD 530) and a 2nd dedicated GPU (GTX 970M).

The power settings on laptops can sometimes force a game to run on the integrated graphics card which has much less power and in this case would not be able to run the game. So we would recommend ensuring that Foundation is running on the GTX 970M.

- First, open the Nvidia Control Panel. One way to do that is right-clicking on an empty space on the desktop and choosing Nvidia Control Panel from the menu.
- Navigate to 3D Settings > Manage 3D Settings.
- Open the tab Program Settings and choose the game from the dropdown menu.
- Next, select the preferred graphics processor for this program from the second dropdown. Your Nvidia GPU should show as High performance Nvidia processor.

Finally, save your changes. Your game should now run with the dedicated Nvidia GPU.

Let us know if this helps

[Veteran13FR]

Bizarrerie,

Le jeu ne démarrait plus , j'ai donc réparé les bases et ensuite désinstalé et résinstalé le jeu et rien ne marchait.
Aujourd'hui miracle le jeu démarre sauf que je ne peux plus restaurer les parties sauvegardées.

La mise à jour automatique est cochée.

Message du jeu :

Sauvegarde trop récente.
la sauvegarde (v1.2.4.611) est trop récente pour cette version de Foundation (v1.2.1.506).

Comment forcer la mise à jour ?