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Micheal Jul 28, 2019 @ 5:18pm
sword and souls neverseen my game disappeared and now i cant click on anything
My game disappeared and now i cant click on anything plz help
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Showing 1-5 of 5 comments
Assume I have 400 Ping Jul 28, 2019 @ 6:16pm 
Sounds like a known bug and a bug i'm experiencing as well.

Let me guess, did you have the game running and then your PC crashed / Shutdown without warning?

If your answer is yes, unfortunately, there's no fix. You've lost your character until the devs find a solution to recover it. If you want to make a new character follow these instructions:

Open up run (cmd+r) and search for appdata.
appdata > localLow > SoulGame
Your save file will be the slot that's 54/55kb large. Just delete and relaunch.

If you want to keep your character for the future, rename it to something else and just keep it there. It won't show up in-game anymore but you'll have a backup of it. If it's one day fixed, rename back to slot0 or whatever.



Please, do confirm whether or not your PC crashed though. We're trying to figure it out.
Last edited by Assume I have 400 Ping; Jul 28, 2019 @ 6:17pm
#1
Micheal Aug 5, 2019 @ 6:22am 
no it did not i did play it off line for a bit then i turned off my pc. when i turned back on the pc and logged online i went to play it and the game was unresponsive and my character was gone i had to delete the file and reinstall the game and start all over
#2
Soulbaine Sep 1, 2019 @ 5:25pm 
Lost power....this occurred.
#3
boog Sep 8, 2019 @ 11:39am 
i got stuck in the skills menu and couldn't get out of it so i closed the game and lost my save. :steamsad:
#4
Oyabun Sep 18, 2019 @ 4:47pm 
Originally posted by Assume I have 400 Ping:
Sounds like a known bug and a bug i'm experiencing as well.

Let me guess, did you have the game running and then your PC crashed / Shutdown without warning?

If your answer is yes, unfortunately, there's no fix. You've lost your character until the devs find a solution to recover it. If you want to make a new character follow these instructions:

Open up run (cmd+r) and search for appdata.
appdata > localLow > SoulGame
Your save file will be the slot that's 54/55kb large. Just delete and relaunch.

If you want to keep your character for the future, rename it to something else and just keep it there. It won't show up in-game anymore but you'll have a backup of it. If it's one day fixed, rename back to slot0 or whatever.



Please, do confirm whether or not your PC crashed though. We're trying to figure it out.



yes it crashed
#5
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Swords & Souls: Neverseen > General Discussions > Topic Details
Date Posted: Jul 28, 2019 @ 5:18pm
Posts: 5

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