Atomic Heart

Atomic Heart

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apollo00 Feb 26, 2023 @ 9:15pm
Crash Unreal Engine always in the same place section Beluga Hall / Absturz Unreal Engine immer an der selben Stelle Abschnitt Beluga Hall
Englisch:

Hello,

I have now already 3x crashes at the same place!
These are the first crashes ever in this game.
I think it's chapter 8 where you have to find the body parts of the robot, have everything but the head.
Here I have to go to a beluga hall, then come to a place where I have to go up in an elevator.
The elevator doors open, I go about 1-3 steps inside (looks like a cave), and the game crashes with an Unrealengine error message! Has anyone had this problem as well?


German:

Hallo,

ich habe jetzt schon 3x Abstürze bei der selben Stelle!
Es handelt sich um die ersten Abstürze überhaupt in diesem Spiel.
Ich glaube es ist Kapitel 8, wo man die Körperteile des Roboters finden muss, habe alles bis auf den Kopf.
Hier muss ich zu einer Belugahalle gehen, komme dann zu einer Stelle wo ich mit einem Aufzug hinauf fahren muss.
Die Aufzugtüren gehen auf, ich gehe ca. 1-3 Schritte hinein (sieht aus wie eine Höhle), und das Spiel stürzt mit einer Unrealengine Fehlermeldung ab! Hatte jemand auch dieses Problem?
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Showing 1-15 of 20 comments
HALLO Apollo 00

Das Problem mit dem Unrealengine Fehlermeldung habe ich leider auch LÖSUNG für das Problem gibt es noch nicht
An Unreal process has crashead : UE 4 Atomic Heart

LoginId:1d8c33884212e7d5ebadfeb60f792c14


EpicAccountId:

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff

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kernel32
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barsukofm Feb 27, 2023 @ 9:19am 
Same happens to me, but different location- tried every advise found, nothing works. the game is charm although
schwedi 82 Germany Feb 27, 2023 @ 10:41am 
hab mir Flawless Widescreen v1.0.15 runtergeladen müsste Crash Unreal Engine beheben
apollo00 Feb 27, 2023 @ 8:16pm 
Originally posted by schwedi 82 Germany:
hab mir Flawless Widescreen v1.0.15 runtergeladen müsste Crash Unreal Engine beheben

Hallo hat das bei dir was geholfen?
Habe das jetzt auch getestet, also wenn es im Hintergrund läuft, habe dazu auch alle Grafikeinstellungen mal auf niedrig gesetzt.
Stürzt leider trotzdem ab:


LoginId:ad3a15c74a95f7b1561d9196efa9d4c9
EpicAccountId:8453270adf8f42818941a7e18a9e7939

LowLevelFatalError [File:Unknown] [Line: 3231] StaticMeshComponent /Game/Maps/Worlds/Atomic_World_01/Outdoor/VDNH/Retranslators/VDNH_Retranslators.VDNH_Retranslators:PersistentLevel.BP_Dekor_Polymer_6.DamageVolume: Serial size mismatch: Got 70, Expected 292

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apollo00 Feb 27, 2023 @ 8:27pm 
Originally posted by schwedi 82 Germany:
hab mir Flawless Widescreen v1.0.15 runtergeladen müsste Crash Unreal Engine beheben

Bzw. hast du da bei den Atomic Hearts EInstellungen was verändert bei Flawless?
Fireserpent7 Feb 28, 2023 @ 7:53am 
if its the part where you retrieve the head, your best best is to try to kill all the enemies on the wall and save constantly then when they are all dead. you go through the room as quick as possible, i crashed 37 times in said room before i finally got past it
Hat bei mir auch nix gebracht müssen wahrscheinlich auf ein update warten :steamfacepalm:
Hab mal den Support vom Spiel selber kontaktiert mal schauen ob die zucken sowas geht gar nicht :steamsad:
apollo00 Feb 28, 2023 @ 8:24pm 
Hallo, also bei mir hat jetzt tatsächlich folgendes geholfen: die lokalen Spieldaten auf Steam auf Fehler überprüfen, bei mir wurden 4 Daten neu angefordert, jetzt kann ich wieder weiterspielen :)
jogzi Mar 2, 2023 @ 12:53pm 
Same happens to me, I am shooting the things on the wall that spawn the creatures and my game just crashes.
RX 7900 XTX, Windows 11 with all the latest updates
jogzi Mar 2, 2023 @ 1:02pm 
Originally posted by jogzi:
Same happens to me, I am shooting the things on the wall that spawn the creatures and my game just crashes.
RX 7900 XTX, Windows 11 with all the latest updates

This is my error btw
LowLevelFatalError [File:Unknown] [Line: 684] hr failed at P:/AH_UE_4/Engine/Source/Runtime/D3D12RHI/Private/D3D12Resources.cpp:477 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG AtomicHeart_Win64_Shipping AtomicHeart_Win64_Shipping AtomicHeart_Win64_Shipping AtomicHeart_Win64_Shipping AtomicHeart_Win64_Shipping AtomicHeart_Win64_Shipping AtomicHeart_Win64_Shipping AtomicHeart_Win64_Shipping AtomicHeart_Win64_Shipping AtomicHeart_Win64_Shipping AtomicHeart_Win64_Shipping AtomicHeart_Win64_Shipping AtomicHeart_Win64_Shipping AtomicHeart_Win64_Shipping AtomicHeart_Win64_Shipping AtomicHeart_Win64_Shipping AtomicHeart_Win64_Shipping kernel32 ntdll
IgnisJingai Mar 10, 2023 @ 8:48pm 
Has anyone tried to get past this area without crashing with the new update?
Misvor Mar 15, 2023 @ 12:19pm 
This also happens at the next location, Theatre. The one thing that helps is not to look around and swing melee while staring at floor. No changes after update
Last edited by Misvor; Mar 15, 2023 @ 12:20pm
apollo00 Mar 15, 2023 @ 9:50pm 
Hello, try the following (has worked for me)

Go to the properties of the game in Steam (right click on game under library)
Then go to local data and examine it for errors here.
Has helped me every time had this during the play through about 3-4x and this has helped every time.
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Date Posted: Feb 26, 2023 @ 9:15pm
Posts: 20