The Bureau always crashing in the beginning!! Need support!

[rubba100]

The game always crashes right after the beginning when you enter the room where the airplane falls down through the roof. Tried 3 times and crashes directly before I go down the stairs.

Anybody have the same problem?

[Chris/Loop]

ye, same. Figure i'll tweat the graphics settings and see if any of that helps

Edit: turned off the PhysX settings and it let me proceed

[Vizionblind]

same issue

[Nightmare0161]

yeah same here on gtx970 prob Physx 2715x1527 dsr

[MindWerks]

I had the issue but got lucky and got past that point. Now I can't reload my save, it freezes/crashes almost as soon as it's loaded.

*Edited* I turned of the PhysX and it allowed me to continue as well

[Cognitect]

Here's a possible fix. I cannot guarantee it working for everyone, but it's worth a try.

Using the Windows Event Viewer, I discovered these crashes had something to do with PhysXCore.dll (version 2.8.4.8), located in the game folder under \Binaries\Win32. So I went digging around my hard drive, and discovered multiple different versions of PhysXCore.dll in the PhysX installation directory (C:\Program Files (x86)\NVIDIA Corporation\PhysX\). One of the versions was 2.8.4.11. Next, I simply replaced the older version (2.8.4.8) with the newer one.

The game seems to be working without issues now.

[Cognitect]

Well, turns out I was wrong. The game does run without crashing, but the PhysX effects run on the CPU, not the GPU. The framerate drops into single digits whenever there are a lot of particle effects on screen.

[xxDBUSxx]

I had the same problem. I had used the Nvidia optimal settings and the game crashed after I opened the first door. I just reverted back to the default settings and now the game seems to be working fine.

[Grundge]

game always crashing right at the beginning after loading ... for me too, can't even play at all

[Nightmare0161]

another crash now after you go up elevator in the headquaters with low settings even win 7 so annoying i was excited to play this on vetran and let my team do all the work and lvl em up but carnt carry on:(

[Spizy Chicken]

Originally posted by rubba100:

The game always crashes right after the beginning when you enter the room where the airplane falls down through the roof. Tried 3 times and crashes directly before I go down the stairs.

Anybody have the same problem?

I'm running just fine not problems at all 3 hours into it.
My hardware and settings are as follows.

-Windows 7 64 bit
-Nvidia GTX560
-16GB Ram
-Intel I-5 760 (first gen)

Settings

1920X1080
PhysX ON
Medium settings on most
High on Detail

[Snippiex]

Hi all, I have been having the same problem but mostly with random crashes.

I think I have found the fix, I have been running the game in DX11 mode, the only way I've been able to get it to work is when I right click the game in my library.

Hope this helps.

EDIT: I played for a few hours with this solution, tried using just the regular shortcut and crashed within 5 minutes of a mission. Went back to using this solution and played for a few more hours without problems.

[76561198134734216]

hallo :-)

[X-C-V]

Same problem on exactly the same point.
Running a Geforce GTX 970 PhysX version 9.14.0702 (latest), turning off PhysX ingame also solved my problem.

*Edit*

Originally posted by Cognitect:

Here's a possible fix. I cannot guarantee it working for everyone, but it's worth a try.

Using the Windows Event Viewer, I discovered these crashes had something to do with PhysXCore.dll (version 2.8.4.8), located in the game folder under \Binaries\Win32. So I went digging around my hard drive, and discovered multiple different versions of PhysXCore.dll in the PhysX installation directory (C:\Program Files (x86)\NVIDIA Corporation\PhysX\). One of the versions was 2.8.4.11. Next, I simply replaced the older version (2.8.4.8) with the newer one.

The game seems to be working without issues now.

Did the same, it seems indeed a problem with the older physx dll's in the game directory
Replaced them with the latest version and no more crashing with PhysX on ingame.

[Trash Panda Express]

Originally posted by Cognitect:

Here's a possible fix. I cannot guarantee it working for everyone, but it's worth a try.

Using the Windows Event Viewer, I discovered these crashes had something to do with PhysXCore.dll (version 2.8.4.8), located in the game folder under \Binaries\Win32. So I went digging around my hard drive, and discovered multiple different versions of PhysXCore.dll in the PhysX installation directory (C:\Program Files (x86)\NVIDIA Corporation\PhysX\). One of the versions was 2.8.4.11. Next, I simply replaced the older version (2.8.4.8) with the newer one.

The game seems to be working without issues now.

This worked for me too, thanks. (I have a 960) To be specific, the 2.8.4.11 file is in the folder "C:\Program Files (x86)\NVIDIA Corporation\PhysX\Engine\82D8704BAB07"

[superbad]

turning off "physx" helped