Bought key from cdkeys.com - activated over VPN - got German Edition

[yumbelie]

Bought a code from cdkeys-com (No indication the game code would be German), activated the game with a VPN that ends in Lithuania and got the GERMAN EDITION in my Steam library. To say I'm p**sed is an understatement.

No indication yet since I can only preload if this is going to try and install itself in German language as well present me with the restricted game, just to add insult to injury.

Have raised a support ticket request with cdkeys-com, no idea how it will pan out. Buyer beware.

** UPDATE: Got a replacement code from cdkeys-com for the unrestricted version about 36 hours after raising my original ticket. Click the [Download] link in the original invoice email, not the one from the support agent that usually gets sent on release day and you should see a new code (eventually) **

[reggert32]

Also received my new key on the original download link. Confirmed for the English version. So all is well. Nicely handled by the support from cdkeys[.]com.

[Gabe]

Same here... This is bs.

[AncientChaos]

Diposting pertama kali oleh charliewaffles:

Same here... This is bs.

Put a support ticket in, they will replace it.

[Gabe]

Diposting pertama kali oleh AncientChaos:

Diposting pertama kali oleh charliewaffles:

Same here... This is bs.

Put a support ticket in, they will replace it.

Yeah, just did it 20 minutes ago. It's up to them now. Any news on the DLC stuff? I paid 37 bucks for my version and it clearly said it came with all of the pre-order dlc.

[Assassin]

Got my replacement key as well - I'm impressed that they handled the problem so quickly. Fair play I wasn't going to buy another thing from them - but they've turned it round

[de1eet]

Got the replacement key as well
They couldhave easily screwed us over, thankfully they seem to be one of the good guys

[WildWayz]

Got my replacement key now too. Shame I have 2 copies of the game though; one German and one English lol
Let's hope they don't start a war on my PC... ;)

[AncientChaos]

Diposting pertama kali oleh charliewaffles:

Diposting pertama kali oleh AncientChaos:

Put a support ticket in, they will replace it.

Yeah, just did it 20 minutes ago. It's up to them now. Any news on the DLC stuff? I paid 37 bucks for my version and it clearly said it came with all of the pre-order dlc.

Yeah no dlc from what i can see at the moment. I inquired further about in my reply to the support message advising the key got replaced but nothing yet. Judging by the fact that DLC doesn't show on their site anymore i don't think we are getting it.

[Matunus]

I'm Austrian, got a key from Instant Gaming and got the German version. Didn't use VPN. It was avertised as an international key, so I'm not 100% sure, wether the key or the region is the problem in my case.

[♠ vendor ♠]

same for me with IG, ROW is only restricted to germany, I'm not german.

[RoliTheOne]

Same problem. I am from Austria but the international version should work here. As with the New Order they cannot discriminate against EU citizens like that based on where they live.
DOES ANYONE IN AUSTRIA KNOW IF A POSSIBLE REPLACEMENT KEY FOR THE INTERNATIONAL VERSION WORKS?

[GODzilla]

Yep, same here. What an epic fail.

[MoshPete]

So you guys got a new key and activated it on the same account and it worked? You have the german and international version now? Didn't get a replacement key yet

[RoliTheOne]

how long did it take for you to get your support ticket processed?

[♠ vendor ♠]

Diposting pertama kali oleh AUTrolitheone:

how long did it take for you to get your support ticket processed?

just got a reply form IG and they say it's restricted in austria too, though it isn't
https://steamdb.info/sub/209637/info/
however I think it shouldn't be their issue how I activate my ROW version
it's only restricted in germany: https://steamdb.info/sub/183034/info/