Ubisoft Connect not working suddenly

[HNSY]

After finishing the current Summit "Streets Showdown" I was going to hop on Motorfest to do the summit there as well, but then the Ubi launcher decided to go on strike and refuse to open or let me sign in. giving me the error code "Dolphin-028"

Checking YouTube tutorials and Reddit experts...
saying to give the app Admin permitions, resetting my I.P adress using the command prompt.

Nothing has worked and when I checked "Downdetector . com/status/uplay/" there are 138 reports (that I've seen) so far saying there are server and login issues.

Is it the same for you?

[Jarol2K]

After year they fixed entering game but now we can't enter launcher...

[Encarnado]

Bankrupt already?

[Ubi-Kubiq]

Hi HNSY, Jarol2K

thanks for reaching out.

Sorry to hear that you are unable to log in to Ubisoft Connect, due to error Dolphin-028.

In the meantime, we have 2x workarounds that we would like you to try that may resolve your issue

- Clear your Ubisoft Connect Cache[ubi.li]


If the error code still appears,

1. Open Task Manager and right click on the Ubi Connect app and select 'end task'.
2. Launch any Ubisoft downloaded game from its .exe file on your desktop or installation folder.
3. The launcher will ask you to log in, so please do.
4. The Ubisoft Connect will close after logging in and the game should as normal.
5. Launch Ubisoft Connect afterward and it should work as intended without the Dolphin error message.

[HNSY]

Turns out it was just Ubisoft's servers taking a dump, it came back online after an hour.

[Ubi-Kubiq]

Hey HNSY,

thanks for your reply.

I'm pleased to hear that you are no longer experiencing this error.

Since the issue has been resolved, I will go ahead and lock this thread. Should you have any additional questions or concerns, feel free to contact us again.

Thanks.