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Relatar um problema com a tradução
https://support.ubi.com/en-US/Faqs/000024619/How-do-I-open-required-ports-on-my-router
And make sure you have the ports you need open for the game open and, if not, use the instructions on the page to open them for it.
This is their general troubleshooting for the game on PC. Check it too in case it has a solution for you.
https://support.ubi.com/en-GB/Faqs/000035320/Connectivity-Issues-in-The-Crew-2-On-PC-TC2
If that still doesn't resolve things you will need to open a support ticket with Ubisoft by going here.
https://forums.ubi.com/forumdisplay.php/1889-PC
Sorry to hear that you are encountering this trouble.
The steps advised by Lady Dormouse are completely correct and at this stage are exactly what I would advise to follow.
If anyone has further trouble just let us know as we will be more than happy to help!
-Ubisoft Support🦆