The Crew 2

The Crew 2

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C1H4NG1R55 Dec 5, 2022 @ 11:50pm
Problems withe the Connection ?!
i think i have problems with the connection but im not sure i have the error codes:
0_34
0_1
0_5
3_0_101 and
4_4eabf038_1
i reset all my pc and installed the game new but its not working
Originally posted by Ubi_TheBerry:
Hey there guys,

Apologies for the delay.

As you're both reporting connection issues from the 4th, I've merged your threads together here.

We don't have any current ongoing issues with The Crew 2 or Ubisoft's servers, so if you're still having any issues getting connected, please ensure that you've completed all of the steps in our PC Connectivity Troubleshooting guide[www.ubisoft.com] and let us know how you get on?

Thank you!

- Ubisoft Support
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Showing 1-15 of 20 comments
Rex_OP Dec 4, 2022 @ 5:48am 
You Have Been Disconnected From The Crew 2 Servers
I've Just bought this game few days ago from STEAM of course, and installed it yesterday. The problem is I'm not able to play the game, because whenever I try to complete a race or side activity or trying to take photos, trying to complete missions, the game is automatically showing me an error code and saying "YOU HAVE BEEN DISCONNECTED FROM THE CREW 2 SERVERS. PLEASE CONTACT CUSTOMER SUPPORT WITH THE EXACT FOLLOWING ERROR CODE FOR FURTHER TROUBLESHOOTING."
and the codes are as follows:

3_7383a8a8_10

3_b2605eba_10 (maximum times)

3_5e50b7e1_10

3_96bcd9d8_10

and many more error codes, just remembered few codes (already written)

Please HELP. I have no issues with the broadband connection.
Last edited by Rex_OP; Dec 4, 2022 @ 5:53am
Rex_OP Dec 4, 2022 @ 7:51am 
You Have Been Disconnected From The Crew 2 Servers
I've Just bought this game few days ago from STEAM of course, and installed it yesterday. The problem is I'm not able to play the game, because whenever I try to complete a race or side activity or trying to take photos, trying to complete missions, the game is automatically showing me an error code and saying "YOU HAVE BEEN DISCONNECTED FROM THE CREW 2 SERVERS. PLEASE CONTACT CUSTOMER SUPPORT WITH THE EXACT FOLLOWING ERROR CODE FOR FURTHER TROUBLESHOOTING."
and the codes are as follows:

3_7383a8a8_10

3_b2605eba_10 (maximum times)

3_5e50b7e1_10

3_96bcd9d8_10

and many more error codes, just remembered few codes (already written)

Please HELP. I have no issues with the broadband connection.
F. G | NttN Dec 4, 2022 @ 11:02am 
Connection trouble code: 0_2
i have this error code and some others like: 4_4eabf038_1 when i try to join TC2 servers. i already do what support on website tell me (port and ip). but the error keeps
gabriele Dec 5, 2022 @ 7:32am 
same problem
F. G | NttN Dec 5, 2022 @ 7:54am 
refound bruhh
F. G | NttN Dec 7, 2022 @ 9:02am 
i have the 0_2 and 0_1, support doest solve anything. maybe im choosing be refounded. what a game
Rex_OP Dec 8, 2022 @ 5:36am 
Originally posted by ♰ NattaN ♰:
refound bruhh
I finally found the solution. I went to my router web page and enabled DMZ Host and UPnP. It's working fine now :)
Rex_OP Dec 8, 2022 @ 5:38am 
Originally posted by gabriele:
same problem
It's working fine now, I have enabled UpnP and DMZ Host from my Router webpage
F. G | NttN Dec 8, 2022 @ 6:19am 
Originally posted by Rex_OP:
Originally posted by ♰ NattaN ♰:
refound bruhh
I finally found the solution. I went to my router web page and enabled DMZ Host and UPnP. It's working fine now :)
isnt the best deal because of sec and privacy, but i will try it
F. G | NttN Dec 8, 2022 @ 6:27am 
of course dont worked. cause i have been able to play without all of those features
Rex_OP Dec 8, 2022 @ 6:46am 
Originally posted by ♰ NattaN ♰:
of course dont worked. cause i have been able to play without all of those features
I feel so bad for you bro. I can understand your situation. Even few days earlier, I was also In the same situation. I have realised that UBISOFT help forum is useless. they don't help actually. <\3
F. G | NttN Dec 8, 2022 @ 11:24am 
Originally posted by Rex_OP:
Originally posted by ♰ NattaN ♰:
of course dont worked. cause i have been able to play without all of those features
I feel so bad for you bro. I can understand your situation. Even few days earlier, I was also In the same situation. I have realised that UBISOFT help forum is useless. they don't help actually. <\3
today, it's been 4 days since I opened a ticket with their support. they only reply fast if you open a chat and wait for it. since 5 Dec, they dont refresh the case. when it completes 1 week and they dont have a solution, iI'll be seeking a refund :steamsad:
A developer of this app has indicated that this post answers the original topic.
Ubi_TheBerry  [developer] Dec 12, 2022 @ 5:56am 
Hey there guys,

Apologies for the delay.

As you're both reporting connection issues from the 4th, I've merged your threads together here.

We don't have any current ongoing issues with The Crew 2 or Ubisoft's servers, so if you're still having any issues getting connected, please ensure that you've completed all of the steps in our PC Connectivity Troubleshooting guide[www.ubisoft.com] and let us know how you get on?

Thank you!

- Ubisoft Support
F. G | NttN Dec 12, 2022 @ 8:26am 
Originally posted by Ubi_TheBerry:
Hey there guys,

Apologies for the delay.

As you're both reporting connection issues from the 4th, I've merged your threads together here.

We don't have any current ongoing issues with The Crew 2 or Ubisoft's servers, so if you're still having any issues getting connected, please ensure that you've completed all of the steps in our PC Connectivity Troubleshooting guide[www.ubisoft.com] and let us know how you get on?

Thank you!

- Ubisoft Support

in the first contact with support they told me to do that port Foward and ip bind, dont solved.
next, i done a clean startup i have been able to join the server but got kicked after some seconds.
(some time after that a energy problem killed my windows. now the pc is full clean and fresh)
Who i do a tracert test to the crew servers?
What i should check next?
F. G | NttN Dec 12, 2022 @ 1:09pm 
Originally posted by Ubi_TheBerry:
Hey there guys,

Apologies for the delay.

As you're both reporting connection issues from the 4th, I've merged your threads together here.

We don't have any current ongoing issues with The Crew 2 or Ubisoft's servers, so if you're still having any issues getting connected, please ensure that you've completed all of the steps in our PC Connectivity Troubleshooting guide[www.ubisoft.com] and let us know how you get on?

Thank you!

- Ubisoft Support
i noticed something, i have been able to play then i use my Smartphone network. soo its probably my isp the problem here. :steamsad:
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