Erro code: 3_b2605eba_10- The Crew 2

[bruhhma]

I bought the game, at the opening race on boats the error "You were disconnected from The Crew2 servers crashes. Contact support and indicate the following error code for further troubleshooting: 3_b2605eba_10".
what should I do?

[SQRTONME]

Same here. Did you find a solution?

[Nasi Katok Seringgit]

Same, gettting real frustrated with it please, if anyone knows a solution, post it up

[Ubi-WheelyDuck]

Hey guys,

Sorry to see that you are encountering this.

If this is ongoing would it be possible to try these connectivity troubleshooting steps[support.ubisoft.com]?

Any trouble just let us know

-Ubisoft Support🦆

[Shylock]

Originally posted by Ubi-WheelyDuck:

Hey guys,

Sorry to see that you are encountering this.

If this is ongoing would it be possible to try these connectivity troubleshooting steps[support.ubisoft.com]?

Any trouble just let us know

-Ubisoft Support🦆

I am getting this error, why do I need to do network reset and all those steps for crew 2 when other games are working fine?

[Ubi_TheBerry]

Originally posted by Shylock:

Originally posted by Ubi-WheelyDuck:

Hey guys,

Sorry to see that you are encountering this.

If this is ongoing would it be possible to try these connectivity troubleshooting steps[support.ubisoft.com]?

Any trouble just let us know

-Ubisoft Support🦆

I am getting this error, why do I need to do network reset and all those steps for crew 2 when other games are working fine?

Hey Shylock,

Thank you for reaching out to us!

While your home network may be running as normal and connecting to most servers without issue, this isn't a guarantee that it's able to communicate with the servers for The Crew 2 correctly.

If you haven't done so already, please make sure to give the troubleshooting steps linked above a try.[www.ubisoft.com]

If those steps don't resolve your issue, you're more than welcome to contact us directly via our Support Site[ubi.li] or you can also reach us on Facebook[ubi.li] and Twitter[ubi.li].

Thank you!

- Ubisoft Support

[Shylock]

Originally posted by Ubi_TheBerry:

Originally posted by Shylock:

I am getting this error, why do I need to do network reset and all those steps for crew 2 when other games are working fine?

Hey Shylock,

Thank you for reaching out to us!

While your home network may be running as normal and connecting to most servers without issue, this isn't a guarantee that it's able to communicate with the servers for The Crew 2 correctly.

If you haven't done so already, please make sure to give the troubleshooting steps linked above a try.[www.ubisoft.com]

If those steps don't resolve your issue, you're more than welcome to contact us directly via our Support Site[ubi.li] or you can also reach us on Facebook[ubi.li] and Twitter[ubi.li].

Thank you!

- Ubisoft Support

Sorry I am not a network engineer to understand these technical stuff, I play video games. The ubisoft launcher asked for 10+ permission while installing to change this and that, why can't it configure things it need even after so much system permission? I have requested a refund from steam, I cant do network engineering to play video game, it should be configured automatically by the game installer.

[Ubi Milky]

No worries Shylock, thanks for the reply. Most game installers will offer an express installation and only ask you for where to install the game files, whilst others will ask you for your permissions first.

When this happens to me, I always give the okay, as the game is usually asking to install either anti-cheat software or supporting software it needs to run adjacent to the game.

This is the case for The Crew 2 with it being an always-online game. Thank you for sharing your concerns over this.

Ubisoft Support

[Shylock]

Originally posted by Ubi Milky:

No worries Shylock, thanks for the reply. Most game installers will offer an express installation and only ask you for where to install the game files, whilst others will ask you for your permissions first.

When this happens to me, I always give the okay, as the game is usually asking to install either anti-cheat software or supporting software it needs to run adjacent to the game.

This is the case for The Crew 2 with it being an always-online game. Thank you for sharing your concerns over this.

Ubisoft Support

I totally understand, I always approve for any permission needed from known softwares. But I really suggest the a improvement in Crew 2 connection related behavior. Lot of other games too are online only, it's not that my connection was not established, it gets disconnected middle of a single player race. it is let me complete the race, retry for connect a few time periodically in the background and if it can't still connect to your backend server not upload the result. It's totally rude to disconnect me from the middle of very first race on launch of game. I bet your development team know of such implementation in other games, it's nothing new.

[3 Lasagnas Stacked On Each Other]

i know am very very late but i tried your trouble shooting steps i still get the issue is here any other way to fix this issue? and i get this error code while street racing

[WhiteWolf]

I too facing same issue. But I can't even understand the steps you mentioned. I think it is your job to resolve this, not ours

[Ubi-Keo]

Originally posted by I forgor:

i know am very very late but i tried your trouble shooting steps i still get the issue is here any other way to fix this issue?:summerfish2023: and i get this error code while street racing

Originally posted by WhiteWolf:

I too facing same issue. But I can't even understand the steps you mentioned. I think it is your job to resolve this, not ours

Hi, apologies for the late response.

I'm also sorry to hear that you are experiencing this error.

If the troubleshooting steps provided have not resolved the issue then could you please submit a support ticket[support.ubi.com] and our Customer Support team will investigate this further for you.

- Ubisoft Support

[IxRuinEveryThing]

Originally posted by Ubi-Keo:

Originally posted by I forgor:

i know am very very late but i tried your trouble shooting steps i still get the issue is here any other way to fix this issue?:summerfish2023: and i get this error code while street racing

Originally posted by WhiteWolf:

I too facing same issue. But I can't even understand the steps you mentioned. I think it is your job to resolve this, not ours

Hi, apologies for the late response.

I'm also sorry to hear that you are experiencing this error.

If the troubleshooting steps provided have not resolved the issue then could you please submit a support ticket[support.ubi.com] and our Customer Support team will investigate this further for you.

- Ubisoft Support

Even after doing all of that im still not able to take care of the crash bugs ive tried reinstalling the game twice my network seems fine from all the troubleshooting but i still cant make any progress any time i play a race i disconnect from between the race or right after it and hence not saving my progress sometimes i disconnect while doing absolutely nothing i really hope you can help me find a solution to this ive tried putting up a ticket too but i havent gotten any replies there

[Ubi-Keo]

Originally posted by IxRuinEveryThing:

Originally posted by Ubi-Keo:

Hi, apologies for the late response.

I'm also sorry to hear that you are experiencing this error.

If the troubleshooting steps provided have not resolved the issue then could you please submit a support ticket[support.ubi.com] and our Customer Support team will investigate this further for you.

- Ubisoft Support

Even after doing all of that im still not able to take care of the crash bugs ive tried reinstalling the game twice my network seems fine from all the troubleshooting but i still cant make any progress any time i play a race i disconnect from between the race or right after it and hence not saving my progress sometimes i disconnect while doing absolutely nothing i really hope you can help me find a solution to this ive tried putting up a ticket too but i havent gotten any replies there

Hi,

I have replied to you in another thread in the link below:

https://steamcommunity.com/app/646910/discussions/1/3801650156478172466/

I will now lock this thread as it is quite old.

- Ubisoft Support