Logitech G920 do not work

[Fyfan Vilket Runk]

I have installed The Crew 2 and with a Logitec G920 and in option the wheel setup is grayed out so it seems that it are not finding the wheel from the game.

[FazeBenis]

My G923 dosent work in the crew 2. it just dosent show up as a controller or anything

[FazeBenis]

dosent work on my g923 either

[Ubi_TheBerry]

Escrito originalmente por Awoope:

My G923 dosent work in the crew 2. it just dosent show up as a controller or anything

Hey there Awoope!

Sorry for the delay, as REV-9 has suggested, do you have control issues with the Logitech G-Hub running?

- Ubisoft Support

[xSilvar]

I think i found the problem. You just have to go to Key mapping, the steering wheel and put everything manually in.

[55]

Escrito originalmente por xSilvar:

I think i found the problem. You just have to go to Key mapping, the steering wheel and put everything manually in.

as stated, its grayed out

[Tom Tardis]

Escrito originalmente por xSilvar:

I think i found the problem. You just have to go to Key mapping, the steering wheel and put everything manually in.

That also worked for me... the steering wheel controls seem to not be mapped by default, so I had to manually map them to get them to work.

[E-bot]

Empty key bindings for g920 gaming wheel + pedal + shifter

Hi. I recently got a new computer and upon starting the crew 2 I noticed a big problem. I play the crew 2 with a Logitech g920 and when I started the game I could not use it. I later found out that all the key binds were gone for the g920 and that is why it wouldn't do anything. I tested binding it again and it worked. So its not g920 that is the problem. Its just that the controller template seems to be missing for it if you get what I mean. I have tried uninstalling multiple times and its the same each time.

Just what should I do? Please help.

[Ubi_TheBerry]

Hey guys,

Thanks for your updates and sharing what has worked for some of you!

Our wider investigation into this is still ongoing as we are aware for some players it's just greyed out and can't be changed.

We'll let you know when there's news, thank you!

- Ubisoft Support

[TnTonor]

Any update? Still not working for me.

[Ubi-Cintre]

Hey TnTonor

Thanks for your answer.
On our side, the situation is still being investigated by our dedicated team.

We'll let you know if there's any news.

- Ubisoft Support

[Connor]

I’m convinced they’re just going to keep telling us this until The Crew 3 comes out and make us forget

[Ubi-WheelyDuck]

Escrito originalmente por Connor:

I’m convinced they’re just going to keep telling us this until The Crew 3 comes out and make us forget

Hey there,

Thank you for taking the time out to share an update.

As soon as we have an update we will be happy to share.

Many thanks,

- Ubisoft Support

[Connor]

Escrito originalmente por Ubi-WheelyDuck:

Escrito originalmente por Connor:

I’m convinced they’re just going to keep telling us this until The Crew 3 comes out and make us forget

Hey there,

Thank you for taking the time out to share an update.

As soon as we have an update we will be happy to share.

Many thanks,

- Ubisoft Support

thanks for proving my point

[Ubi-Thrupney]

Hey Connor,

We'd typically prefer to still be communicative on issues, even in situations when we don't have an update to share. That said, I've sent a message to our teams now to see where we are with this, and once we hear back we'll have an update for the thread.

My apologies for the inconvenience and frustration in the meantime.

- Ubisoft Support

[TheSidwysDrftr]

originally, i was confused as well. i realised that the instructions in the box did not advise how to set up software (only pictures of what you can plug in). You need logitech G Hub for your computer to recognize the controller.